Lidl GB - GB2017 Reviews 1

We bought a box of red grapes amongst other items. When we opened the box of grapes we found many of them were rotten. So we went back to store to return. The lady manager was not cooperative at all. She just giggled with her other friend. I told the manager that this is not a laughing matter... She turned around and told me.. Not to threaten her.. I had not even said anything bad. I was very angry. All I wanted was an exchange. I did not ask for refund. But this manager did not offer any help. She just refunded the money.. No apology nothing. How did she even get that post??
The branch is in Hayes next to tesco.
Unit 5 Hayes Rd, Southall UB2 5LN