Life Line Screening Reviews 

21,952
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 7,102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally friendly staff and the professional medical team who take time to explain every procedure clearly and answer all questions. Consumers truly appreciate the smooth, highly organized appointments that allow people to complete their health screenings rapidly in a comfortable atmosphere. However, some reviewers were not happy with long wait times, noting that scheduled appointments frequently ran far behind schedule due to staffing limitations. A few other people also felt that delayed test results and occasional communication gaps created unnecessary frustration during their overall experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that consumers were greeted warmly and experienced... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are incredibly kind and efficient... See more

Response time

Customers consistently note ambiguous experiences with response time, as many reviewers report quick service,... See more

Customer service

Consumers find customer service to be mixed, as many reviewers praised staff for being attentive, answering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous & the girl that checked me in was just so pleasant that it calmed me down. What I also liked is that she recommended another test that was important. The technicians were equally as awes... See more

Company replied

Rated 5 out of 5 stars

All the employees made sure it was a positive experience. Made sure all questions were answered, explained everything they were checking. Very professional, ran smoothly. Can’t say enough good from th... See more

Company replied

Rated 5 out of 5 stars

The people made my experience great. They were both friendly, professional, and knowledgeable. I immediately felt comfortable there.i felt like I mattered to them I thanked them both for being so... See more

Company replied

Rated 5 out of 5 stars

My experience was great from the time I walked in. I was greeted with a big smile from Brandon, who was very nice, polite, and courteous. Brandon also, helped me with my registration, did all my la... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(21,952)

7,024 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly knowledgeable staff.

Very friendly knowledgeable staff.

October 25, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning, Cherie

Thank you for your kind feedback! We are delighted to hear that our team was welcoming and highly informed during your visit. We appreciate your support and are glad you had a positive experience.

Life Line Screening

Rated 5 out of 5 stars

Very good experience always

Very convenient flexible scheduling. The staff is always so happy and friendly. They are very thorough with the testing and explanations. Very fast and reliable.

October 23, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning,

Thank you for your feedback! We are delighted to hear that you enjoyed our convenient scheduling options and found our team to be so cheerful and welcoming. It is wonderful to know that our thorough explanations and quick, dependable service made for a positive experience. We truly appreciate your support!

Life Line Screening

Rated 5 out of 5 stars

Very kind gentle and joyful staff

Very kind gentle and joyful staff. They promptly did all testing as ordered. Just waiting now for the results

October 23, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning, Marty

Thank you for your wonderful feedback! We are delighted to hear that our team provided such a kind, gentle, and joyful experience while promptly completing your tests. We hope you receive your results quickly and appreciate you choosing us for your health screenings!

Life Line Screening

Rated 5 out of 5 stars

Communication of results were prompt…

Communication of results were prompt and by a human voice

October 24, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning,

Thank you for sharing your experience! We are delighted to hear that you received your findings quickly and appreciated speaking with a real person. We truly value your feedback and thank you for choosing us.

Life Line Screening

Rated 5 out of 5 stars

This company and employees are so good…

This company and employees are so good at their jobs,knowledgeable, patient and kind.In and out in no time.a well oiled machine! I will continue to get screened every year!

October 23, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning, Dusty

Thank you for your wonderful feedback! We are thrilled to hear that our team was knowledgeable, patient, and kind, and that your visit was so efficient. We truly appreciate your dedication to your health and look forward to welcoming you back for your annual screenings!

Life Line Screening

Rated 5 out of 5 stars

Very efficient operation

Very efficient operation. Techs were friendly and respectful.

October 24, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning,

Thank you for your feedback! We are delighted to hear that you experienced a highly organized visit and that our team was welcoming and polite. We truly appreciate you taking the time to share your experience with us.

Life Line Screening

Rated 5 out of 5 stars

The screening was quick and easy

The screening was quick and easy. The screening staff were very nice and informative.

October 21, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning, Greg

Thank you for your feedback! We are delighted to hear that your appointment was quick and straightforward, and that our team was both welcoming and helpful throughout the process.

Life Line Screening

Rated 5 out of 5 stars

All employees are very helpful and…

All employees are very helpful and knowledgeable of all the test. I am happy with all the service, that I received.
Thanks Mike

October 24, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning, Mike,


Thank you for the wonderful feedback! We are thrilled to hear that our team was helpful and knowledgeable during your visit, and that you were happy with the service you received. Your support is greatly appreciated!

Life Line Screening

Rated 5 out of 5 stars

Everything about my experience was extremely rewarding.

I was very pleased with the timeframe, the staff, the room setup, the whole experience.

October 23, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning, Marie

Thank you for your feedback! We are delighted to hear that you were pleased with our efficient timing, welcoming staff, and comfortable room setup. We truly appreciate you sharing your positive experience with us!

Life Line Screening

Rated 5 out of 5 stars

Very organized and all folks were…

Very organized and all folks were professional.

Wait times were reasonable.

The check-in and actual procedures were explained and were easily understood.

October 24, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning, Michael

Thank you for your wonderful feedback! We are delighted to hear that our team was professional and highly organized during your visit. It is great to know that your wait time was reasonable and that the explanations provided for your check-in and procedures were clear and easy to understand. We truly appreciate you choosing us for your health screening!

Life Line Screening

Rated 5 out of 5 stars

Everyone was very kind and helpful

Everyone was very kind and helpful

October 24, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning, Linda

Thank you for your feedback! We are delighted to hear that our team was so welcoming and supportive during your visit. We truly appreciate you taking the time to share your positive experience with us.

Life Line Screening

Rated 5 out of 5 stars

All the gals were awesome

All the gals were kind, caring and compassionate .

October 24, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning.

Thank you for your feedback! We are so glad to hear that our team was kind, caring, and compassionate during your visit. We truly appreciate your kind words and thank you for choosing Life Line Screening!

Life Line Screening

Rated 5 out of 5 stars

The staff was very friendly and…

The staff was very friendly and efficient. I was in and out very early. Great service.

October 23, 2026
Life Line Screening logo

Reply from Life Line Screening

Linda,

Thank you for sharing your feedback! We are delighted to hear that our team provided prompt and pleasant service, allowing you to complete your visit quickly. We truly appreciate your kind words and your support.

Life Line Screening

Rated 5 out of 5 stars

Impressive

Impressive, kind and patient people providing a much needed service.
Thank you

October 24, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning,

We are so grateful for your kind words! It is wonderful to hear that our team's patience and compassion made a positive impact during your visit. Providing this essential service with care is our top priority, and we truly appreciate your support.

Life Line Screening

Rated 5 out of 5 stars

Everyone was friendly and my…

Everyone was friendly and my appointment started on time.

October 24, 2026
Life Line Screening logo

Reply from Life Line Screening

Good morning, Steve

Thank you for your feedback! We are delighted to hear that our team was welcoming and that your visit began right on schedule. We appreciate you choosing us for your health screening!

Life Line Screening

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look