Life Line Screening Reviews 18,989

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 7,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their pleasant demeanor, professionalism, and expertise, highlighting how comfortable and safe they felt during their visits. Many people also appreciate the efficiency of the service and the smooth user experience, noting that procedures were well-explained and the overall process was fast and easy. However, some customers also noted issues with response times and customer service. A few people experienced longer than expected wait times between procedures or before being seen, and some found the organization to be lacking. There were also occasional mentions of staff being unhelpful or not providing clear information regarding tests or follow-up.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, frequently highlighting efficiency and speed. Many reviewers... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting that everything ran smoothly... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported quick service, with some not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff were pleasant and explained procedures well before beginning. My only issue was that every few days I was told to go to a different location. When I called the “main” # which according to w... See more

Company replied

Rated 5 out of 5 stars

Each station was already set up and the techs called your name and completed the procedures efficiently. Screens provided privacy from others waiting for their turn. There was a wait time between each... See more

Company replied

Rated 5 out of 5 stars

This is an easy way to find out things about your body that you don’t typically get in a routine physical at the doctor’s office. In fact my doctor recommended I see Life Screening. But I was already... See more

Company replied

Rated 5 out of 5 stars

We are self employed so not the greatest insurance. To have the artery screening at the hospital would be $2700. When I ask our doctor if she would accept the lifeline screening she said, yes, they do... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 3 out of 5 stars

Disappointed not what i expected.

Disappointed not what i expected.. don’t waste your time for more than first level artery scan

May 3, 2026
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Reply from Life Line Screening

Thank you for sharing your feedback, Susan. We’re sorry to hear your experience did not meet your expectations. We appreciate you taking the time to share your concerns and will use your comments to help us improve our screening experience.

Rated 5 out of 5 stars

People working on me were caring

People working on me were caring, friendly and explained everything. Tests were done in a timely manner

May 2, 2026
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Reply from Life Line Screening

Thank you, Lorraine!
We’re so glad to hear that our team was caring, friendly, and took the time to explain everything clearly. It’s wonderful to know your tests were completed in a timely manner as well. Thank you for choosing Life Line, we truly appreciate your feedback!

Rated 5 out of 5 stars

Excellent service and so many…

Excellent service and so many opportunities to get
excellent test done so quickly.

May 1, 2026
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Reply from Life Line Screening

Thank you for your feedback! We’re happy to hear that you received excellent service and were able to complete so many important tests quickly. Providing convenient and high-quality screenings is our priority. Thank you for choosing Life Line, we truly appreciate it!

Rated 5 out of 5 stars

The staff was friendly and…

The staff was friendly and professional. They explained what they were doing and answered my questions.
The process was very easy with minimal waiting.

May 1, 2026
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Reply from Life Line Screening

Thank you, Mary! We’re happy to hear that our staff was friendly and professional, took time to explain each step, and answered your questions. It’s great to know the process was easy with minimal waiting. Thank you for choosing Life Line and for sharing your experience!

Rated 5 out of 5 stars

Makes you feel welcome and at ease'

Staff very friendly and excellent on performing there tasks.

May 3, 2026
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Reply from Life Line Screening

Thank you, Don! We’re delighted to hear that our staff was friendly and excellent in performing their tasks. Providing professional and pleasant service is always our goal. Thank you for choosing Life Line and for sharing your experience with us!

Rated 5 out of 5 stars

I've used them several times

I've used them several times. The tests done are ones my Dr doesn't order. Its not too expensive and would be covered by an FSA. I feel more informed on my health.

November 7, 2025
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Reply from Life Line Screening

Thank you, Janet! We truly appreciate your continued trust in Life Line. We’re glad to hear that our screenings help provide information beyond what’s typically ordered by your doctor, and that you find our services affordable and FSA‑eligible. Most of all, we’re happy to know you feel more informed about your health, that’s exactly our goal. Thank you for choosing Life Line!

Rated 5 out of 5 stars

Thanks on time

Ok got it done .nice folks

May 3, 2026
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Reply from Life Line Screening

Thank you, William! We’re glad everything went smoothly and that you had a positive experience with our team. We appreciate you choosing Life Line and your kind feedback!

Rated 5 out of 5 stars

Praying for no signs of plaque bill up.

The different exams didn't take a lot of time to perform. The staff was very kind.

April 30, 2026
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Reply from Life Line Screening

Thank you, Lois! We appreciate you sharing your experience with us. We’re glad to hear the exams were completed efficiently and that our staff was kind and supportive throughout your visit. We’re honored to be part of your health journey and wish you peace of mind. Thank you for choosing Life Line.

Rated 5 out of 5 stars

Lifeline testing in Muscatine. iowa

Yeah, it was quick and easy to do. Tammy McGreer

May 3, 2026
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Reply from Life Line Screening

Thank you, Tammy! We’re glad to hear your Life Line screening in Muscatine, Iowa was quick and easy. We appreciate you choosing Life Line and taking the time to share your experience!

Rated 3 out of 5 stars

I dislike that they are late getting…

I dislike that they are late getting started every time I go for an appointment. They could arrive earlier than planned, and be completely set-up before the first patient arrives.

May 2, 2026
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Reply from Life Line Screening

Thank you for your feedback, Tiffany. We appreciate you sharing your concerns and apologize for the delayed start times. In some locations, our teams can only enter the building once access is granted, which can affect setup timing. That said, we understand how important punctuality is and are actively working to minimize any delays. Thank you for your honesty and for choosing Life Line.

Rated 5 out of 5 stars

Assembly line has pros and…

Assembly line has pros and cons….efficient, quick, impersonal

May 3, 2026
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Reply from Life Line Screening

Thank you for your feedback, Janet. We appreciate your honesty and are glad the process was efficient and quick. Your input helps us continue improving the experience for those we serve.

Rated 5 out of 5 stars

Professional

Professional, efficient and friendly.

April 25, 2026
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Reply from Life Line Screening

Good morning, Mark

We appreciate your feedback! We're glad to hear our staff was professional, efficient, and friendly. Thank you for sharing your experience with us.

Life Line Screening

Rated 5 out of 5 stars

Always a good experience

Always a good experience. Healthcare workers are gentle, informative and just plain nice people.

April 19, 2026
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Reply from Life Line Screening

Good morning,

We appreciate your kind words! We're so glad to hear you consistently have a good experience with our gentle, informative, and nice healthcare team.

Life Line Screening

Rated 5 out of 5 stars

Great staff!!!

All the employees were so wonderful.
Great attitudes, fast and so very friendly.
Enjoyed my visit this time.
Free lunch to the employees of the day!! ❤️❤️❤️❤️❤️ they deserve it.

May 3, 2026
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Reply from Life Line Screening

Thank you, Lisa!
We’re so happy to hear you enjoyed your visit and that our team’s friendly attitudes and efficiency made a great impression. Your kind words and smile‑worthy suggestion truly made our day! Thank you for choosing Life Line we appreciate you!

Rated 5 out of 5 stars

I think they were on time and…

I think they were on time and efficient. We were called in for the ultrasounds in a timely manner. They were busy but on schedule with the tests. They were friendly and personable.

May 1, 2026
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Reply from Life Line Screening

Good morning, Sharon,

We're happy to hear that your ultrasound appointment was on time and efficient. We appreciate that you found our team friendly and personable while staying on schedule. Thank you for your feedback.

Life Line Screening

Rated 5 out of 5 stars
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Reply from Life Line Screening

Good morning, Cheryl

We appreciate your feedback! We're happy to hear that the process was fast and our staff was friendly. Thank you for sharing your experience.

Life Line Screening

Rated 5 out of 5 stars

The staff was very professional and…

The staff was very professional and helpful.

May 3, 2026
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Reply from Life Line Screening

Good morning,

We appreciate your feedback! We're happy to hear our staff was professional and helpful. Thank you for sharing your experience with us.

Life Line Screening

Rated 5 out of 5 stars

The technicians we’re very friendly and…

The technicians we’re very friendly and made me feel at ease and explained every test they were doing

May 3, 2026
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Reply from Life Line Screening

Thank you, Nicholas! We’re so glad to hear that our technicians were friendly, helped you feel at ease, and took the time to explain each test. Providing clear communication and a comfortable experience is very important to us. Thank you for choosing Life Line!

Rated 5 out of 5 stars

Great job timely this time professional

Great job timely this time professional

April 30, 2026
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Reply from Life Line Screening

Good morning, Richard

We appreciate you taking the time to share your feedback. We are so glad to learn that you had a professional and timely experience this time.

Life Line Screening

Rated 5 out of 5 stars

Repeat tester

It went really well, got me in and out and everyone was very professional and all business which is nice. Thank you.

May 3, 2026
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Reply from Life Line Screening

Good morning, Jamie

We appreciate you sharing your feedback! We're happy to hear that your visit was efficient and professional. Thank you for your time and your kind words.

Life Line Screening

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