Life Line Screening Reviews 18,991

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 7,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their pleasant demeanor, professionalism, and expertise, highlighting how comfortable and safe they felt during their visits. Many people also appreciate the efficiency of the service and the smooth user experience, noting that procedures were well-explained and the overall process was fast and easy. However, some customers also noted issues with response times and customer service. A few people experienced longer than expected wait times between procedures or before being seen, and some found the organization to be lacking. There were also occasional mentions of staff being unhelpful or not providing clear information regarding tests or follow-up.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, frequently highlighting efficiency and speed. Many reviewers... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting that everything ran smoothly... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported quick service, with some not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff were pleasant and explained procedures well before beginning. My only issue was that every few days I was told to go to a different location. When I called the “main” # which according to w... See more

Company replied

Rated 5 out of 5 stars

Each station was already set up and the techs called your name and completed the procedures efficiently. Screens provided privacy from others waiting for their turn. There was a wait time between each... See more

Company replied

Rated 5 out of 5 stars

This is an easy way to find out things about your body that you don’t typically get in a routine physical at the doctor’s office. In fact my doctor recommended I see Life Screening. But I was already... See more

Company replied

Rated 5 out of 5 stars

We are self employed so not the greatest insurance. To have the artery screening at the hospital would be $2700. When I ask our doctor if she would accept the lifeline screening she said, yes, they do... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 5 out of 5 stars

They were very informative and clearly…

They were very informative and clearly explained each test. Very prompt as well.

May 2, 2026
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Reply from Life Line Screening

Thank you, Carl, for your feedback. We’re pleased to hear that our team clearly explained each test and that your appointment was handled promptly. We appreciate you taking the time to share your experience.

Rated 2 out of 5 stars

ON site NO ONE INCHARGE Customers…

ON site NO ONE INCHARGE Customers wandering around. No communications. I can not judge the quality of the medical tests and care but the organization was very poor. I have NO confidence in your results

April 30, 2026
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Reply from Life Line Screening

Thank you for sharing your concerns, Jefe. We’re very sorry to hear about your experience and regret that our on-site organization and communication did not meet expectations. This is not the level of service we strive to provide, and your feedback has been shared with our leadership team for review. We appreciate you bringing this to our attention, as it helps us identify areas that need improvement.

Rated 5 out of 5 stars
Life Line Screening logo

Reply from Life Line Screening

Thank you, Sue, for your feedback. We’re glad to hear that your experience was friendly and fast, and we appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Great staff

May 2, 2026
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Reply from Life Line Screening

Thank you for your feedback. We’re glad to hear that you had a positive experience and appreciate your kind comment about our staff.

Rated 3 out of 5 stars

Very long waits between testings.

Very long waits between testings.
Two hours in total for three or four tests.
Discouraging.

May 2, 2026
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Reply from Life Line Screening

Thank you for sharing your feedback, Dan. We’re sorry to hear about the long wait times you experienced and understand how discouraging that can be. Your comments have been shared with our team as we work to improve scheduling and on-site efficiency. We appreciate you taking the time to let us know.

Rated 5 out of 5 stars

The service was great.

The service was great. In and out. Very friendly and inviting.

May 2, 2026
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Reply from Life Line Screening

Thank you, Jeff, for your kind feedback. We’re glad to hear that your visit was efficient and that our team made you feel welcome. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Well Organized

Well organized testing.

May 2, 2026
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Reply from Life Line Screening

Thank you, Rich, for your feedback. We’re glad to hear that you found the testing well organized, and we appreciate you taking the time to share your experience.

Rated 3 out of 5 stars

It was not organized and we were there…

It was not organized and we were there for 3 hours.
Staff was nice just didn’t run smooth.

April 29, 2026
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Reply from Life Line Screening

Thank you, Bruce, for sharing your feedback. We’re sorry to hear that your visit was not well organized and that your wait time was longer than expected. While we’re glad to know our staff was courteous, we regret that the overall experience did not run smoothly. Your comments have been shared with our team to help improve on-site operations.

Rated 5 out of 5 stars

The whole experience was easy from…

The whole experience was easy from registering, to the check in and all of the services offered. The staff was knowledgeable and friendly

May 1, 2026
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Reply from Life Line Screening

Thank you, Jackie, for sharing your feedback. We’re pleased to hear that your experience from registration and check-in through the services provided was smooth and easy. We’re also glad our staff was knowledgeable and friendly, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Quick and easy

Testing was quick and easy.

May 1, 2026
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Reply from Life Line Screening

Thank you, Debra, for your feedback. We’re glad to hear that your testing experience was quick and easy, and we appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Very simply

Very simply, the patient oriented care and concern. Human beings helping people in need of professional assistance - a true rarity in today's chaotic healthcare environment.

May 1, 2026
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Reply from Life Line Screening

Thank you for your kind words. We’re grateful to hear that you felt genuinely cared for and supported throughout your experience. Providing patient‑focused, compassionate care is our priority, and we truly appreciate your feedback.

Rated 5 out of 5 stars

Lifeline screening

Everything was right on time all the girls were great and did their jobs great !!

April 29, 2026
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Reply from Life Line Screening

Thank you, Gail, for your kind feedback. We’re glad to hear that everything ran on time and that our team made your experience a positive one. We truly appreciate you taking the time to share your comments.

Rated 5 out of 5 stars

Easy peasy

The testing was simple, on schedule, and explained in easy to understand language.

April 29, 2026
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Reply from Life Line Screening

Thank you for your feedback. We’re pleased to hear that your testing was simple, on schedule, and clearly explained. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Very efficient

Very efficient. The 4 nurses were very well trained and friendly. Made all the difference with a rather cold and sterile atmosphere.

April 26, 2026
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Reply from Life Line Screening

Thank you, Dale, for your thoughtful feedback. We’re glad to hear that your experience was efficient and that our nursing team made you feel comfortable with their professionalism and friendliness. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

The service was great.

The service was great.

April 30, 2026
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Reply from Life Line Screening

Thank you for your feedback. We’re pleased to hear that you had a great experience and appreciate you taking the time to share your comments.

Rated 4 out of 5 stars

Lifeline Screening

It was very thorough as far as the Testing, but I waited over an hour past my Appointment Time.

April 28, 2026
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Reply from Life Line Screening

Thank you for sharing your feedback, Erin. We’re pleased to hear that you found the testing thorough; however, we’re sorry for the extended wait time beyond your scheduled appointment. Your comments have been shared with our team as we work to improve scheduling and on-site efficiency. We appreciate you taking the time to let us know.

Rated 3 out of 5 stars

Receptionist friendly

Receptionist friendly, service very slow

April 30, 2026
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Reply from Life Line Screening

Thank you for your feedback. We’re glad to hear that our receptionist was friendly, but we’re sorry that the service was slower than expected. Your comments have been shared with our team as we work to improve efficiency and reduce wait times.

Rated 4 out of 5 stars

The facilitators and screenings were…

The facilitators and screenings were fine. The only reason I didn’t give it 5 stars was the facility used for testing was a bad choice due to air quality. The place was full of mold. You could smell the stale air as soon as you entered the building. Otherwise, good job and thank you.

April 30, 2026
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Reply from Life Line Screening

Thank you for your feedback. We’re glad to hear that you were satisfied with the facilitators and screenings. We’re sorry for your concerns regarding the facility’s air quality, and this feedback has been shared with our team as we evaluate locations for future events. We appreciate your participation.

Rated 5 out of 5 stars

Quick, easy, cost efficient!

Easy to schedule, good communication( very frequent), process and procedures at the screening were efficiently managed, personnel were friendly and informative.

May 1, 2026
Life Line Screening logo

Reply from Life Line Screening

Thank you for your feedback. We’re pleased to hear that scheduling was easy, communication was clear and consistent, and that the screening process was well managed. We’re also glad our team was friendly and informative. We truly appreciate you taking the time to share your experience.

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