If I could give less than 1 star I would. This company stole hundreds of pounds from my grandmother. The only reason it stopped was because she died and I was able to access her bank statements an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I got a phone call from them saying that I had won a prize and that I would also get a Free mot ,and when I need a service they will get me a cheaper price it cost me £5.99 for a one off offer not re... See more
Company replied
This is a scam company that makes you think you've won a membership to qualify for discount in many shops. Then once they get hold of your account number, by tricking you I might add, asking you for d... See more
Company replied
Called my 90 year old Dad and asked for his IBAN number as he was due a refund on a washing machine exchange from a couple of years ago. Nationwide said giving an IBAN number meant nobody could enter... See more
Company replied
Company details
Written by the company
Lifestyle Perks gives members an easy way to save thousands of pounds each year on fantastic experiences, high street stores, and online shopping! Each member receives a week in the sun, including flights, for four people (£3,000 value) and a night in a luxury hotel (£150 value) as a special bonus.
Contact info
United Kingdom
- www.lifestyleperks.co.uk
1.1
Bad
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My 84 yr old father was so worried…
My 84 yr old father was so worried about a direct debt of £1 then £399.95p 10 days later that he asked me what it was.. as my brother n i sort all his bills for him alarm bells rang.. tried calling the company but no answer so went direct to his bank .. its fraud... direct debt was never authorised by my father. His bank has cancelled the direct debt n claimed back his money. My father has no access to internet or computer n never stays on the phone to someone he dont know so its a mystery how they got his bank details in the first place.. anyone with elderly parents check they haven't been scammed.
May 3, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Kerry,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently, as our policy with all of our external sales agents, is that this should not be offered to the elderly.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Lifestyle perks a total con!!!!!!
This is a total con my 85-year-old mum was robbed of a pound and then £399 and she didn’t even sign up to anything she doesn’t have Internet banking she didn’t agree to anything on the phone.
the bank has been very good and she’s going to try and refund the money and cancel the direct debit. these people are despicable!!!!!!!
April 30, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Graeme,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently. We work with a number of sales partners and want to investigate this so we can take action, as we expressly tell all not to sell to the elderly.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
A trusting 89 year old widow Scammed out of £400.00
Our 89 year old widowed neighbour was 'signed up' for this Lifestyle Perks Card and a payment of £1.00 was taken from her bank account followed by £399.95 two days later on 25th March 2022. She is infirm, virtually housebound, vulnerable and trusting of people. A perfect target for a Scam. I have contacted the company and advised them that the card cannot be activated (she does not a computer or internet access) and requested a full refund. I am submitting a report to the Money section of The Daily Telegraph to the Katie Morley Investigates column and I urge others caught out by this Scam to do the same. It is a disgrace.
April 29, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Sarah,
Thank you for your review.
We work with a number of sales partners and want to investigate this so we can take action, as we expressly tell all not to sell to the elderly.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your neighbour’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Just checking my mothers bank account…
Just checking my mothers bank account who I have POA for and found the same as all the other revues I've read here. Shame the law can't do anything about these people. FYI direct debits are being taken by; Eazy Collection Services Ltd., 1 Teddit Mews, Winchcombe St. Cheltenham, GL52 4NF. Tel. # 01206675847.
April 29, 2022
Unprompted review
Total scam just scammed my elderly 80…
Total scam just scammed my elderly 80 year old uncle took £1.00 from his account and another payment for £399.95. He is reporting them to police. Disgraceful preying on the vulnerable!!!!
April 28, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Michelle,
Thank you for your review. We work with a number of sales partners and want to investigate this so we can take action, as we expressly tell all not to sell to the elderly.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your uncle’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Robbed my Mum of 399.99 on auto renew
Robbed my Mum of 399.99 on auto renew. My Mum did not agree to anything, she is in a Nursing Home with no access to a phone or internet. This scam needs investigating by the Police before more vulnerable elderly individuals are targeted. They are taking money with no agreement at all. shocking and upsetting. Check all your elderly relatives and their accounts monthly until they lock these evil people up for good. Reported to the HSBC as fraud scam.
April 28, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Andrew,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently. We work with external sales partners and want to investigate this so we can take action, as we expressly tell all partners not to sell to the elderly or vulnerable.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Hope you are are proud of yourself
Hope you are are proud of yourself. Robbing Old people of there savings and money. I hope the police and banks catch up with you and take action against you. There is not one good word to be said about you. I wish you a totally crap life and hope you rot in hell
April 26, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Norman,
Thank you for your review. This product should not have been offered to anyone elderly and we want to investigate this.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode and we will resolve this for you quickly, we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
I have POA for my Mum who has recently…
I have POA for my Mum who has recently been widowed. Checking Bank Statement, same as previous reviews. Taken a pound, then £399. Have cancelled DD & contacting Bank Now. It is just horrible treating older people this way.
April 25, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Mrs Wendy,
Thank you for your review.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate and resolve urgently.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Despicable and disgusting scammers they…
Despicable and disgusting scammers they are. Seeing other reviews seems like they used the same tactics when contacted my 96 year old Father who lives alone and has limited mobility. They did the £1 "tester" transaction on one day then they did £399.95 a few days later so bagged themselves £400.95. Thankfully the bank were very understanding when we contacted them after spotting it on the bank statement and the bank put the money back. This company should be shut down, they prey on the elderly and when we contacted them they said Father had agreed to take out membership and that they had sent out a welcome pack and as he didn't reply within 14 days they took the money. It was a load of nonsense they didn't send him anything. Another thing is they say they only deal with people who are 18-70 what a load of lies from them. Have reported them to local police and also to Action Fraud.
April 22, 2022
Unprompted review
Reply from Lifestyle Perks
Dear George,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently. Please contact us asap.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Scamming the elderly
Minus stars. This company reported to the bank and to Action Fraud as a suspect company. I am Lasting Power of attorney for my parents and on checking their account tonight have discovered an unauthorised Direct Debit for Lifestyle Perks. They took £1 on the 8th April and £399.95 a few days later, I have cancelled the Direct debit and the bank are investigating. I have emailed them to tell them I have cancelled the DD and any agreement plus I have requested a refund of the money. We shall see. Please warn elderly and vulnerable relations about speaking to anyone they don't know on the phone. Despicable business practices.
April 21, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Jen,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your parent’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently. We work with a number of sales partners and want to investigate this so we can take action, as we expressly tell all partners not to sell to the elderly or vulnerable.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
They phoned my father pretending to be…
They phoned my father pretending to be from the council they asked for his bank details so they could put in the £150 government grant. They then took out a pound followed by £399.95 this has caused so much stress to my elderly father the bank has refunded his money but this took 2hrs with the phone lines being so busy this company needs closing down and the people incharge locking up does not deserve any star rating
April 21, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Susan,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as he should not have been signed up for this and we will investigate urgently. We work with a number of sales partners and want to investigate this so we can take action, as we expressly tell all partners not to sell to the elderly or vulnerable.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Avoid this company completely!
Avoid this company completely!! My mother had a call saying she was owed a refund for her washing machine (£170). They got her account details and scammed £399.99 out of her account by direct debit which she hadn't even set up! They took £1 out a few days before... a tester most likely... Went to the bank and managed to get the DD cancelled, rang this company and they've promised they'll refund the £400 but I'm doubtful, we'll see!!
Lifestyle Perks, you are a disgrace!!
April 20, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Dima,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as she should not have been signed up for this and we do not run campaigns giving refunds for washing machines. We will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Shysters
This a potentially fraudulent sales operation. If they have taken money from you or a loved ones bank account via a DD , the bank will get the money back from them.
Shocking practice of preying on the vulnerable. Stay away from them.
April 20, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Philip,
Thank you for your review.
Please can you send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode and we will resolve this for you quickly, as you should not have been signed up for this and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
This company defrauded my dad with…
This company defrauded my dad with dementia out of £399.99 via a direct debit. I don’t know how they did it as he had not passed on bank details
April 19, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Sir/Madam,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Fraudulent cretins
I don’t know who you are you how you got my grandmothers details to fraudulently set up a direct debit on her bank account for £399.95?!? She is completely house bound, 90years old and doesn’t even have access to her bank details because I deal with her financial affairs - I WILL NOT be emailing you to ‘get this resolved’ as per your autonomous responses to EVERY single other complaint on here as there is no such welcome pack nor agreement from people to even exist. Absolute robbing cretins. Rot in hell.
April 15, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Ms Slater,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your grandmother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently. She should not have been signed up for this.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
Total scam
Total scam. £1 was taken out of my elderly mothers account last week. We contacted them to cancel and say the direct debit was unauthorised. They said they would cancel but notice £400 has since gone out of her account. Have contacted them for a refund, watch this space to see if it will be forthcoming! Will also be contacting trading standards. From the reviews here it is obvious they target vulnerable people. As someone else said if I could have given a zero rating or even a negative one I would have.
April 14, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Sir or Madam,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Disgraceful
I'm afraid id give a minus star if i could for this company. Totally illegal im sure. They rung my 93 year old friend saying they were from Marks and Spencer and to look out for a letter. It did turn up a couple of days later and nothing to do with Marks and Spencer with a discount card attached to it that she never agreed to or would have any use for at all. It has a cancellation policy of 14 days so fortunately i emailed them and sorted it before any money was removed. (Saying that what right do they have to ask you to ring or email to cancel something that you never wanted in the first place?!) How on earth do they get away with it? It sounds as if its mostly the elderly and vulnerable that are targeted. I bet what happens is these people receive the card and letter and think its junk mail, then in a fortnight the 1st payment goes out? Luckily we intercepted our friends letter and sorted it. So if you look after an elderly relative keep your eyes peeled for one of these scam letters with a stupid card attached to it! And as for you call handlers at Lifestyle Perks....you should be ashamed of yourselves
April 14, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Les,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your friend’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we make that very clear to our sales partners. We will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
The company took out £399.95 from my…
The company took out £399.95 from my dads account by direct debit which he did not sign up to absolutely disgusting as he is a vulnerable person and no comunication what so ever. How can they get away with this.
April 13, 2022
Unprompted review
Reply from Lifestyle Perks
Hello Chelsea,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your father’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
Total scam DO NOT FALL FOR IT....£400…
Total scam DO NOT FALL FOR IT....£400 out of our account via a direct debit we never set up!!!
Received a call about 3 weeks ago from someone claiming we were due a refund on our washing machine cover (we do currently have cover) and needed our acct details....my partner got caught out (he was tired after work). Initially they took out £1 from our account then this morning £399.95! Luckily got full refund from our bank but very stressful. Don't get caught out and please warn friends and family.
April 13, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Sir or Madam,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently.
You should have received a call from one of our Sales Partners offering a trial of Lifestyle Perks. We also send out physical welcome pack posted to trial members to provide all details of how to cancel the trial without payment being taken
Our team is keen to resolve this for you!
Kind regards,
David S
Lifestyle Perks Customer Service Team
This company is highly suspect
This company is highly suspect, work with third parties who apparently work off a script and are paid for each victim who is conned into taking up Lifestyle Perks my mother in law is 84 years old and its obvious that they target elderly and vulnerable people £399.95 for discounts at Supermarkets - the funniest thing is they DON'T even TELL YOU what their wonderful club offers on their own WEBSITE! BE WARNED!!!! Would have awarded a ZERO star if I could.
April 13, 2022
Unprompted review
Reply from Lifestyle Perks
Dear Sir or Madam,
Thank you for your review and we are sorry to hear you are not happy.
We treat all complaints extremely seriously and if you could kindly send us an email to hello@lifestyleperks.co.uk, with your mother-in-law’s membership ID or postcode and we will resolve this for you quickly, as they should not have been signed up for this and we will investigate urgently.
Our team is keen to resolve this for you!
Kind regards,
Lauren M
Lifestyle Perks Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.