The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for... See more
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I placed an order with this company, a few days later they tell me they discovered a pricing error and couldn't fulfill the order.
Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.
We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb... See more
Company details
About Light Bulbs, Etc
Information provided by various external sources
Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today!
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Contact info
14821 W. 99th Street, 66215, Lenexa
- 888-757-9591
- tracy@lightbulbsdirect.com
- www.lightbulbsdirect.com
1.4
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Dependable
answered my inquiry immediately and was very helpful in the correct choice of my light bulbs Would definitely order from light bulbs, etc again
February 14, 2016
Unprompted review
Great service
I received my light bulb within s few days and appreciated it.
February 14, 2016
Unprompted review
Patio lights
The colored patio lights were perfect and in hard to find colors.
February 13, 2016
Unprompted review
On line chat
the on line chat was very helpful to select the correct bulb. It arrived quickly. Overall I am very satisfied with the service,
February 13, 2016
Unprompted review
Order Incomplete
Purchased nine bulbs and received nine boxes but one box did not have a bulb inside. Sent a message to Light Bulbs Etc customer service but did not receive a reply. Now going to try the toll free telephone number to get the issue resolved. Prices were good and shipping was rapid.
February 13, 2016
Unprompted review
Liked the product.
We ordered s small task lite and liked it so much we ordered another one the day we received it. My wife has one on her sewing machine and the other on her serger. She loves them.
February 13, 2016
Unprompted review
good price but high shipping costs
The service was quick and the price advertised was OK. $8.95 to ship one bulb is a bit excessive on a $15 item.
February 12, 2016
Unprompted review
Very fast delivery and a product we could not purchase in stores.
We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb cost was extremely reasonable. Therefore, putting all the cost factors together, the overall expense was quite good. The delivery was a lot faster than what we expected, which was a pleasant surprise.
February 12, 2016
Unprompted review
Art Studio Lights
I was Extremely satisfied with the light bulbs for my art studio. they work great and now I can see better to paint!
February 12, 2016
Unprompted review
These are good people
Very helpful. Fixed my smartphone before I could drive away. Best part there was no charge If you need a battery for your watch a specialty battery they are ready.
February 11, 2016
Unprompted review
Fast ship, missing products
Received the goods quickly. Order was short by 4bulbs. no explanation, I called and was told they would ship remainder out immediately.
Honest oversight I'm sure.
Easy to work with!
Will order from again.
February 11, 2016
Unprompted review
Excellent customer focus and service
Fair prices with excellent customer focus and service!
February 11, 2016
Unprompted review
Painless
Simple web interface. Easy credit card purchase. Fast standard delivery.
February 11, 2016
Unprompted review
Quick shipping, items were as described.
I received what I ordered very quickly and it arrived in pristine condition. I will do business with them again as needed.
February 11, 2016
Unprompted review
Excellent
Easy website,exactly what I needed and shipped very quickly!!!!! Definately will use again!!!!
February 11, 2016
Unprompted review
Very satisfied with customer service
Kudos to Craig Leonard for helping me to change my order to the correct bulb with no hassle. Thank you
February 10, 2016
Unprompted review
Everything went well
Correct product and timely shipping great job!!
February 10, 2016
Unprompted review
Rip Off--over charge shipping charge
I sent back for an exchange of a bulb.
The US Postal shipping charge was $4.35. Your company charged me double at $8.90 for the US Postal Service. Your company cheated me and ripped me off.
February 10, 2016
Unprompted review
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