The problem with Light Bulbs Etc is that they have a terrible return policy. First, customers need to call and get permission to return an item. Second, no shipping label, and you will have to pay for... See more
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I placed an order with this company, a few days later they tell me they discovered a pricing error and couldn't fulfill the order.
Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.
We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb... See more
Company details
About Light Bulbs, Etc
Information provided by various external sources
Light Bulbs, Etc was founded in 1987 by Robert J. Black- our owner and leader for 22 wonderful years. Bob had a talent and a passion for sales and opening his own business was his dream. Bob had been in the lighting industry for years and he knew that he could sell lighting products. It was time to make this his family business! (The family legend goes that Bob wanted to sell something everyone needed, but he didn’t want to be a toilet paper salesman, so light bulbs it was!) Our company started with two employees in a small office and warehouse. One of these employees is still with us today!
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Over these last 27 years, we’ve grown to over 20 full time employees- all of whom are family members, lifelong friends and new friends we’ve made along the way. This was not by accident- we’ve been very fortunate to have family and friends with talents that helped us grow and expand our business. Electricians, stage and theatrical lighting specialists, Certified Lighting Specialists, and talented logistics, online and marketing people have made our company the great place that it is today. Sadly, Bob is no longer with us, but we honor him by maintaining his high level of customer service and his vision of our family owned business.
Being a family-owned and operated business is our pride and our passion. We love our employees and our customers- and everyone becomes a part of the Light Bulbs Etc. family when you shop with us. In fact, when you call us during operating hours, you will always speak to a live person- and chances are, you’re speaking to a member of the family! That’s a rare thing in today’s world, but in our business, it’s the personal touch that has kept us growing for these 27 years.
We look forward to serving you in all of your lighting needs, and we welcome your questions, your comments, and your business.
-The Light Bulbs Etc. Family
Contact info
14821 W. 99th Street, 66215, Lenexa
- 888-757-9591
- tracy@lightbulbsdirect.com
- www.lightbulbsdirect.com
1.4
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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This company is just a given.
Order online.... get what you ordered quick and correct.
March 5, 2016
Unprompted review
Great service, found the correct light bulb for me.
Found a difficult to find bulb for me with info I sent them. Excelent service.
March 5, 2016
Unprompted review
Walk into the light
A bit pricey, but fair as compared to other sellers of like products. Order arrived very quickly, and wrapped great, remember we're talking light bulbs. Twisted one in on the day of delivery and all is light.
March 5, 2016
Unprompted review
Could't be better
Go chat connection to make sure that I was ordering the right bulbs. The I got them and realized I meant to get the clear rather than the frosted, Called Light Bulbs, Etc. and they gave me the option of reordering and sending the others back, or returning for exchange with no postage for reshipping. I couldn't have been happier.
March 4, 2016
Unprompted review
error
Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.
March 4, 2016
Unprompted review
Good Service
I needed a special lightbulb, a very large one to fit my fixture. Could not find in smy of the stores. You had it, sent it to me at a good price
March 4, 2016
Unprompted review
Great service
Package arrived quickly, undamaged. Prices were excellent.
March 4, 2016
Unprompted review
great customer service
Great job with customer service and prompt delivery
March 4, 2016
Unprompted review
good transaction
hard to find bulb was in stock, decent price, fast shipping
March 4, 2016
Unprompted review
Wonderful Service
I had my shipment less than 48 hours after placing my order. Great
March 3, 2016
Unprompted review
They were very prompt.
Pricing was reasonable and delivery was very prompt.
March 2, 2016
Unprompted review
More info needed
Would have been a great help if code on old bulb, was shown with its new equivalent bulb codes
March 2, 2016
Unprompted review
Great Service
Not sure which bulb I should order as there were many style. Sent an E-mail and got an answer back the same day. Ordered and received the bulb in a timely manner. Thanks for the great service.
March 2, 2016
Unprompted review
They had what I wanted.....terrific stock.
Telephone help in finding the item was readily available.
March 2, 2016
Unprompted review
Unfortunately the bulb sent was fine there was a problem with the lamp
The person I spoke with about the return was I formative and polite
March 2, 2016
Unprompted review
very brightl leds
I purchased two greenl standard base leds for the we support our veterans and a blue for the support your local police or police friendly home
March 2, 2016
Unprompted review
My experience...
quick, efficient and great pricing....who could ask for more!
March 1, 2016
Unprompted review
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