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Rated 1 out of 5 stars

If I could score 0 stars I would do so. I spent a fortune with this company and kept changing the product on their advice to get results. However, after trying multiple product variations - most of... See more

Rated 1 out of 5 stars

I used the most expensive products I could find to lighten my hazel eyes, to lighten and brighten more greens and blues. I used this product for about 3 years. I can tell you that after that time and... See more

Rated 1 out of 5 stars

I would to be able to rate them under 0. They are stealing your money. Do not order. It’s been 5 months since i have ordered for 950$, no shipping, no refund and no answers. I send almost 5 emails a w... See more

Rated 5 out of 5 stars

Wow! Awesome product! I purchased an AMEyez mask and Ultra X from LightEyez and after using it for four montsh I noticed excellant change in my eye colour. It won't cause any irritation and quite comf... See more

Company details

  1. Health & Medical

Information provided by various external sources

An innovative eye drop that naturally changes the colour of your eyes. 100% safe, effective, natural and organic. View our full range of natural eye drops.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

87 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I used the most expensive eye changing products I…

I used the most expensive products I could find to lighten my hazel eyes, to lighten and brighten more greens and blues. I used this product for about 3 years. I can tell you that after that time and investment, I realized I had no change at all. This company bets that when you start watching your own eyes, looking for changes, you will start to see them, but it’s just suggestive psychology. There is NO CHANGE. I’m only writing this to save another from wasting their money. You are beautiful how you are and if you want change anyway that is totally okay and you should follow your heart, but you will not get it through these products.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

If I could score 0 stars I would do so

If I could score 0 stars I would do so. I spent a fortune with this company and kept changing the product on their advice to get results. However, after trying multiple product variations - most of which were around $300 a bottle I received no results whatsoever.
When I asked for a partial refund with their promise to return money if you get no results they didn't respond to my emails and never offered any type of compensation.
Their customer service is non existent and their products do not do anything. Don't waste your time or money.

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

I would to be able to rate them under…

I would to be able to rate them under 0. They are stealing your money. Do not order. It’s been 5 months since i have ordered for 950$, no shipping, no refund and no answers. I send almost 5 emails a week since then but they answer every 2 months to tell me that my products will be shipped in 24hours. More than 5 months later nothing! They are being rude, disrespectuful ans incapable. I have asked for my refund i dont need their product anymore, i insist send emails being nice to them always talking to them with respect, they dont care though. It is from far the worst service i have ever met in my whole life. I am losing here, i have purchased this because i have needed to feel better with my post partum depression and they causing me to feel worse

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

They have SO many violations from the…

They have SO many violations from the FDA. Their products have been found to be disturbances to the body, they have been found to have CONTAMINANTS in their products and more!!! They SHOULD not be distributed in the US! Not good for your health and not good products overall! Very scammy!!

I was a previous customer a long time ago and have been doing research on them ever since! I did not have a great experience as when I used their products my eyes burned badly.

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

My order hasn't arrived almost 200…

My order hasn't arrived almost 200 dollars no replyto emailsno updates. I have emailed an asked for a refund no response.

October 1, 2024
Unprompted review
LightEyez logo

Reply from LightEyez

Hi Smiley.

Sorry to hear you have not received your order.

We are always happy to send our replacements for all we do not arrive since all packages are insured.

I have searched for your order under this name however could not find an owner. To further assist an you please get back in touch with your order number so that we can look into this further for you?

Regards,
Josephine Bluebells
LightEyez Customer out-reach.

Rated 3 out of 5 stars

I used msm drops years ago.

I used msm drops years ago from this company that worked after a year and started trying the new advanced 500$ product recently. My eyes got really dry and crusty this time around and contacts were impossible to wear using this product. I've wrote to the company twice and never got a response. So I changed my rating from 5 to 3.

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BOTHER

i spent almost $5000 on their website..and had no results what so ever...my eyes are still dark brown and i followed their instructions to a T. i tried their products for over a year..
rarely do they ever reply back to my emails. They are great at sending out the products asap but fail at replying to my emails. waste of my hard earned money..and will waste yours too if you get suckered in like I did. its really too good to be true. they are a scam!!!

March 11, 2024
Unprompted review
Rated 3 out of 5 stars

My order hasn't arrived

I was wrong to judge before I fully red the information on their website. I'm worried and excited to see what the results would be. But please it is very important for you to answer to customers. After all we are not buying hair dye but trying to change our eyes. Why has my order not arrived yet?

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed with this products I…

Really impressed with this products I have been purchasing for three years. First I wanted to go light brown and got there. Then decided
To go green and started again. Really happy with results and the level of service. Any time I need them they are always there and get back to me quickly. Impressed to say the least !!!!

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

MSM eye drops are AMAZING!!

I have a severe eye illness for the last several years. The MSM drops have literally saved my eye sight!! I’ve been using them for 3 years and it has made a HUGE difference.

Light Eyez customer service is also excellent. I have told several people about the MSM eye drops and they love them too!! Thank you for an amazing product and service!!!

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

DONT DO IT

DONT DO IT.
I have spent 2 years and thousands and thousands of dollars wasted on this. My eye colour has never changed, never lightened…NOT A SHADE

December 27, 2022
Rated 1 out of 5 stars

These simply don't work. Don't waste your money.

These simply don't work. Don't waste your money.

I bought 6 bottles of the Ultra Drop at a cost of $1214 and used for 7 months with absolutely zero results. I had brown eyes when I started and I still have brown eyes now.

The company itself is very sketchy, they claim to be an international firm based in London with many employees, but as far as I can tell there's one person called Jan freeman operating out of some anonymous state in the USA.

They offer a guarantee, but good luck trying to get hold of Jan once the time period has elapsed. Before any purchase is made their responses are instant, but as soon as you experience a problem they're nowhere to be seen.

An expensive lesson for me and I hope anyone reading this genuine review (I have an order number and sales receipt) will save their hard earned money and not be duped like I was.

I've given Jan plenty of opportunity to reach a resolution but have been largely ignored, I had to do a chargeback on my credit card in the end because their "money back guarantee" is a sham.

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I ordered The Ultra Drop, UV protection booster and MSM + DMSO eye color change accelerator and i received one EMPTY bottle of the LightEyez Ultra X! I contacted the company and recieved my order as paid for with exceptional customer service!

April 18, 2022
Unprompted review
Rated 1 out of 5 stars

Junk. Don't waste your money.

Been going on 2 months and not even a slight change in eye color. Total rip off. When I say not even the SLIGHTEST change 🤦🏽‍♀️ Was using the LightEyez Advanced Kojic Mushroom AND my second month I used the LightEyez Ultra X (which is supposed to be the best one out there with quickest results. Don't buy. It's garbage. 👎🏼

December 20, 2021
LightEyez logo

Reply from LightEyez

Hi Rachel,

I am sorry to hear you were not happy with the products. However, it does seem that your review is somewhat unfair. Specifically, The minimum time to change is listed on the website as six months for our Ultra drop or four months for our Ultra X. And that all other drops take longer. However, you did not use either of these faster products and in fact used our slowest color changer, the ‘ Kojic Mushroom drop ‘. You used this for just one month. It is important to stick to the same drop type and to use for recommended period, otherwise the product does not work. It would also not be possible to see changes in as little as one or two months; with any product type. Change is typically over 10months with the Kojic Mushroom and even our fastest drop, is a minimum of four consecutive months.

I’m sorry that you were not happy, but it does seem that the instructions were not read. We advise on the website of the minimum time to change (as we want customers
To be aware of the expectations and timeframes before they commence treatment). The process is slow deliberately, to protect one’s eyes and to yield a subtle change overtime. Which is why we do not advertise seeing changes in less than four months.

I’m afraid that lack of changes was therefore because the drops were not used for the recommended timeframe, rather than any issue with the products themselves.

Please do reach out via email if you have any further questions, at orders@lighteyez.com

Thanks
Samuel Johnson, Lighteyez, Customer Outreach.

Rated 5 out of 5 stars

I ordered the Ultra X on November 1

I ordered the Ultra X on November 1, 2021 and was counting the days for when they would ship it out. It took 1 day for the order to process and then another 5 business days (November 6, 2021) for them to ship it out. The city where it shipped out from is SARASOTA, FL. So if you live near there I imagine you will get your package quicker. My eyes are a medium brown and hoping to get them to a light honey brown.

November 8, 2021 - I received my package today. It came in a small United States Postal Service flat rate box. The return address said it was from Light Products.

November 5, 2021
Unprompted review

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