Good App, makes you drive safer naturally, the odd small prize is a great incentive My only gripe, is you can't see how and why youve scored what you've scored, that would be beneficial to to see... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After having a mid route change of van, I was awarded five penalties on my original vehicle. I contacted Lightfoot to explain that a change of vehicle had occurred and the penalty points were at a t... See more
Company replied
Expectations set, managed and surpassed! Great customer service, realistic pricing and an outstanding result. genuinely a lovely guy to deal with and deserves to be very successful! We'll use Colin a... See more
Company replied
I've driven for over 40 years and can honestly say that lightfoot has taught me to be a better driver in the last few years. Even when you drive a vehicle without Lightfoot, it becomes apparent that y... See more
Company replied
Company details
- Telematics Service
- Business to Business Service
- Electronics Company
- Electronics Manufacturer
- GPS Supplier
- Software Company
Written by the company
Lightfoot has been specifically designed to help businesses run safer and more efficient fleets. Unlike traditional big-brother black boxes, Lightfoot is all about the driver, the human-in-the-machine, and the person with the power to make the difference. Lightfoot empowers those in the driving seat to drive change by adapting their driving style through visual and audible prompts from our unique in-cab device. When drivers adapt to Lightfoot's smoother driving style, they become 'Elite Drivers' (scoring 85% or above). For some drivers that’s a big change, for others a small change, for some it’s no change at all. ‘Elite Drivers’ receive benefits and rewards via the Lightfoot app, which includes features such as The Drivers Lottery where 1 in 10 ‘Elite Drivers’ win cash prizes every week - we are the world’s first technology to reward better driving. When a fleet as a whole achieves Elite status, this can result in reductions in fuel consumption and emissions of up to 15%, reductions accidents by up to 40% and wear and tear costs reduced by up to 45%. Lightfoot is the only Insurer-endorsed driver safety technology thanks to validated accident reduction results seen over millions of miles of driving data. Lightfoot is installed in 30k+ vehicles and is used by 50k+ drivers from more than 200 companies who are committed to safer, greener and more efficient motoring. If you are a business customer already using Lightfoot and require support, please contact your Account Manager or support@lightfoot.co.uk If you’re a Lightfoot driver – our Engagement Team would love to hear about your experience through driverrewards@Lightfoot.co.uk - the Engagement team are here exclusively to help you the drivers, not your employers. We understand that changing years of driving habits can be challenging and even irritating at first. Remember, you don’t need to be perfect, the target is 85% not 100%, which gives you plenty of scope to drive in the amber and red when required and still achieve ‘Elite Driver’ status. We created our industry-first driver engagement platform – real cash, real rewards, real prizes, real winners – to ensure drivers are rewarded for challenge and inconvenience of adapting to Lightfoot. One in ten ‘Elite Drivers’ win cash prizes every week through The Drivers’ Lottery. As a driver, you are one of more than 50,000 using Lightfoot. The vast majority of drivers are happy with the experience, but a tiny proportion (0.1%) have used this forum to express their displeasure. We hope that your experience has been a positive one and that you’re here just having a look around, but if you are frustrated and here to vent your rage then please instead contact our Engagement team via driverperks@Lightfoot.co.uk - the Engagement team are here exclusively to help you..
Contact info
Winslade Park, EX5 1FY, Clyst St Mary, United Kingdom
- 01392340419
- support@lightfoot.co.uk
- www.lightfoot.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Makes you think about the way you…
Makes you think about the way you drive. More safely at work.
January 27, 2026
Unprompted review
Reply from Lightfoot
Thank you for the great review, Victor!
System man be OK in towns and cities…
System may be OK in towns and cities but poor on rural roads collecting nudges overtaking cyclists safely and penalties when overtaking tractors and trailers safely. Unable to accelerate to speed limit when leaving a village if on a downward slope.
January 22, 2026
Unprompted review
Reply from Lightfoot
Hi Roy, thank you for taking the time to review Lightfoot. We are not looking for a perfect 100% score; we are only looking at 85% to be an elite driver, to take into account varied road conditions. 85% is also the score that gets you entered into the great competitions we hold for drivers.
Need to sort out with iceland as I was…
Need to sort out with iceland as I was getting other drivers scores and missing out on winning stuff.
January 12, 2026
Unprompted review
Reply from Lightfoot
Hi Andrew, unfortunately, as you say, you will need to speak to your fleet managers at Iceland if they are sending us incorrect journeys in your name, as we can only score the data they send.
In my opinion NOT a very good product
In my opinion not a very good product. Have had to endure this device in a work van for around 5 months now, and I agree with all the other drivers in the business we work for - it is just not fit for purpose. The sensitivity is so erratic in all the pool vans. Maybe on the flats of East Anglia it could just about work, but here in Devon where we have hills (and you guys should know being based here), it is not only impractical and annoying not being able to use the correct revs but bordering dangerous having to change up gear before the vehicle is ready with enough revs, so stalling is a frequent event trying appease this green box ticking device. Nowadays we just have to ignore it for safety reasons, its safer to drive properly and at the correct revs than cause an accident. Getting on slipways to main roads is just nudge-nudge constantly. It encourages dangerous driving from other road users wondering why this van in front of them is driving at 30-40mph joining a main road. We did have an automatic van in our pool which of course changes gears when the engine revs and gearbox are ready (and naturally does not over rev the engine), yet with this device it was pinging, nudging, and giving out penalties all day long. This must tell you something about how you have just got the balance and sensitivity so wrong. You have the basis and right foundations for a device that could give a lot of benefit, however the way you have configured this is just not fit for purpose. It was quite distracting looking at the device in the corner of the windscreen, now we just cover it with a towel or rag so we don't have yet another distraction and annoying beeps and nudges at around 1800rpm. I'm sure it ticks some green boxes for the company to get their ISO accreditations and so on. You have been trading as a business long enough now to have made something a lot more robust and practical to a wide range of different vehicles and weight loads - however, you are just not there in my opinion and many others I discuss this product with. It was a toss up between a rating of one and two stars - I chose two for having the right idea but, can't give it anything better than this for all the reasons above, and unfortunately I could go on and on about the flaws in this product. To finish, please don't bother sending me a reply trying to justify it with the ridiculous rubbish you have spouted to other bad reviews. I suspect if you didn't buy good reviews by doing cash prizes and other stuff like that then Lightfoot's rating would almost certainly be down around 2-3 stars.
January 20, 2026
Unprompted review
Reply from Lightfoot
"Hello, Adrian, and thank you for the feedback. I won't repeat things we often say to reviews like this, but I will point out a couple of things.
We give away cash and other prizes all the time - tens of thousands of pounds per month. That's a key part of what we do, not a way to buy good feedback! Our belief is that by rewarding and motivating the person behind the wheel, it will lead to improved efficiency and safety. That's borne out by the results our customers get in reducing emissions, fuel consumption, vehicle wear and tear, and accidents.
The other thing is that we don't expect anyone to drive at 100% efficiency all the time. It's just not realistic. That's why the Elite Driver score (that you need to qualify for prize draws) is 85% - it allows for the reality of the road, where you will sometimes have to accelerate or brake quickly. Your device is there to advise you on how to drive most sustainably, and will warn you before giving you a penalty - but you should only follow its advice when it's safe to do so.
We regularly look at calibrating device sensitivity for different vehicles. If you feel yours is really off, let us know the details of your vehicle at support@lightfoot.co.uk, and we can look into it, as we do make every effort to get Lightfoot to work for your specific driving setup. You can also speak to your manager about your fleet/vehicle settings.
I'm just waiting for a win and I will…
I'm just waiting for a win and I will tell my experience
January 20, 2026
Unprompted review
Reply from Lightfoot
Hi Duane, best of luck in the competitions. You have a 1 in 9 chance every week!
Lighthoot app is such a great app…
Lighthoot app is such a great app because this app teaching lots of learning driving safety,No polution, lots benefit every week& months, I Love to use in my work place so I'm always focus on my driving score and safety.
January 20, 2026
Unprompted review
Reply from Lightfoot
Hello, this is really great to hear. Thank you so much for taking the time to leave this fantastic review.
Reply from Lightfoot
Thank you for the great review.
I accidentally deleted the app on my…very happy
I accidentally deleted the app on my phone and have been trying to get it reset but could not do it ..then your team contact me and now I am back...
January 16, 2026
Reply from Lightfoot
Hi Malcolm, thank you for this fantastic feedback. We will make sure it gets back to the team who helped you.
Reply from Lightfoot
Thank you for the great review.
Height and width restrictions through…
Height and width restrictions through bollards and bridge overpasses, they are not specific to ths size of vehicle that i am driving.
Impossible to achieve 100% driving score on any journey, moreover, speed score is affected when travelling on motorways even though my vehicle is restricted to 68mph.
January 10, 2026
Unprompted review
Reply from Lightfoot
Hi Brandon, thank you for taking the time to review Lightfoot. We are not looking for a perfect 100% score; we are only looking at 85% to be an elite driver, to take into account varied road conditions. 85% is also the score that gets you entered into the great competitions we hold for drivers.
Utter garbage
Utter garbage, completely unfit for purpose and uses incorrect information. Can’t differentiate between a loaded and unloaded vehicle. Has no consideration for temperature and drivers personal health and wellbeing. Issues idling penalties at outside temperatures of -9°C.
January 9, 2026
Unprompted review
Reply from Lightfoot
Hello, thanks for the feedback. Lightfoot is there to guide you towards a more efficient driving style - it is not telling you how to drive, just how to drive more economically. Over time, driving in this way becomes second nature as you get used to accelerating more gently or changing gear in good time, for example. As this happens, you'll hear the audio prompts less and less as your driving will naturally land you in the green more often.
Idling penalties are optional and are chosen by the fleet if they feel it's necessary to remind drivers not to leave the engine running unnecessarily. If you believe these are not applicable to your journeys, please speak to your management team to let them know.
We hope this helps, but please email support@lightfoot.co.uk if you require any further assistance. Thank you.
Your team member was supportive and…
Your team member was supportive and responded promptly to resolve the issue.
January 2, 2026
Reply from Lightfoot
Thank you so much for this fantastic feed back Alan, I will make sure that James is made awre of it.
Great app to show your driving habits
Great app to show your driving habits
January 6, 2026
Unprompted review
Reply from Lightfoot
Thank you for the great review.
Saving fuel and making people drive at…
Saving fuel and making people drive at correct speed and rewarding those who drive carefully
January 4, 2026
Unprompted review
Reply from Lightfoot
Thank you for the great review.
Lightfoot is a great idea to control…
Lightfoot is a great idea to control speed and acceleration.however thrte are occasions eg when joining a motorway when you need acceleration and as soon as you do,you are penalised and in the red.
Great also for fuel economy
January 6, 2026
Unprompted review
Reply from Lightfoot
Hi Jack, Thank you for taking the time to leave this feedback. You are correct, Lightfoot is making sure the vehicle remains in its sweet spot, but we also understand that there will be times you need to drive inefficiently, which is why we have set the Elite Driver score at only 85%. This allows for any times like coming off a slip road onto a motorway etc, when you need to speed up.
Won a fiver…
Review updated: I won a fiver in the weekly draw and received it today. Thought I wasn't going to get it, but was only delayed due the the Xmas period, just me being impatient. I do like the whole system, does make me think how I am driving.
January 6, 2026
Unprompted review
Reply from Lightfoot
Hi Chris, firstly, congratulations on your win. Yes, unfortunately, the wins over the Christmas period were paid on the 8th January, due to our offices being closed over Christmas - glad to hear you've now received it! Great to hear you are enjoying driving with LF, and it's helping with how you drive.
Team score
Great way of keeping score and seeing how well driving team are doing
January 4, 2026
Unprompted review
Reply from Lightfoot
Thank you for the great review.
The Lightfoot is fine if you only do…
The Lightfoot is fine if you only do short low speed journeys,absolute rubbish if you have to try and join a motorway or dual carriageway as it is in the red before you can get up to a Safe speed to join the traffic and this has a big impact on your journey scores, I suppose it is better than having a camera recording you driving all the time!
August 1, 2025
Reply from Lightfoot
Hello, thank you for the feedback. We're sorry to hear that it's taking a while to get used to your Lightfoot device. Please remember that you are in control of the vehicle and should use your own best judgement to drive safely. Lightfoot does not measure your speed but the efficiency of your driving. There are times where you must drive inefficiently, for example joining a motorway from a slip road or at a roundabout. This is why we set the Elite Driver score at 85% to allow for real world situations.
Excellent app and rewards system
Encouraging drivers to remain good drivers by rewarding them with opportunities to win cash and prizes is a genius idea
December 26, 2025
Unprompted review
Reply from Lightfoot
Hi Andy, great to hear you are enjoying driving with Lighfoot and see it for the great idea it is.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.