We had an issue with an order
We had an issue with an order. They resolved it promptly and professinally. Went over and above what was needed.
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Great source for LED light bulbs & fixture's as well as HID, Halogen, Compact Fluorescent and all other types of major brand lighting products.
Oregon Avenue 1200, 90813, Long Beach, United States
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We had an issue with an order. They resolved it promptly and professinally. Went over and above what was needed.
I placed an order on Feb 8, after registering my account with them. I got an email saying my order was submitted but when I log into my account it shows no order history. 3 days later, it still shows no order history. I do not know why my order has seemed to disappear, and I have sent two emails to customer service but no reply has been given.

Reply from The Lighting Spot
I ordered three lamp bulbs on December 23rd, 2020, and never received them. I waited to call and check on them due to Christmas rush. Finally called in the middle of January and was told they were delivered. I told them I never received them and requested a delivery verification. They sent me a tracking number, which showed they were delivered on December 30th, in New York. I live in FLORIDA. I then called back to advise them of the error and they did a re-order, on January 20th. They sent me a new tracking number and it still has not even been shipped. Brian has been in touch with me, but still has not given me any update or reason as to why I still haven't received the bulbs that I paid for in December. They seriously need to get much better in customer service. Still waiting...
These guys are worse than thieves. I ordered from them based on what they recommended. Light bulbs came in and were not the correct light. They refused to give me a refund because the manufacturer is out of business and they told me they cannot return the bulbs to them. I told them I cannot use them and they told me to go and sell them on Amazon. Very funny. So these guys will not give a refund even when they are the ones that send you the wrong product. This company should be de-listed from Google.

Reply from The Lighting Spot
I retrofitted my customer warehouse using their website. They carry nearly every manufacture. Chose PQL brand and they shipped right away. Looks great. Will go through for next project.

Reply from The Lighting Spot
Great selection, competitive pricing, and excellent customer service.

Reply from The Lighting Spot
Lighting is complicated. These guys know how to guide you in the right direction.

Reply from The Lighting Spot
False advertising, Poor Service. Website and Google search shows the item we ordered is $18.90. We ordered 16 and received an email confirming the order. Two days later Jack says the price was incorrect on the site and he "made a mistake". We were told the actual price is $25.51. Jack ignored our calls and then refused to honor the advised price. When I called and asked to be emailed the refund receipt Jack was extremely rude, and unprofessional.

Reply from The Lighting Spot
Products didn't ship after 3 weeks. Sent email to check status. Products shipped next day. Never received an email reply.

Reply from The Lighting Spot
I really appreciate the customer service
They went above and beyond to help me with my order and discount code and I will continue to do business with them. Sports Mania USA

Reply from The Lighting Spot
if you are a Canadian customer, stay away from it, it's a scam, they will take your money right away, they are really good at that, but unfortunately that's all you're going to get
DO NOT PURCHASE FROM THIS COMPANY!!!!
GOD FORBID YOU RECEIVE A DEFECTIVE LIGHTING, THEY WANT TO MAKE YOU GO THROUGH THE WARRANTY PROCEDURE WITH THE MANUFACTURE WHICH CAN TAKE UP TO 3 WEEKS; NOT GREAT CUSTOMER SERVICE AS THEY MAKE YOU FEEL THE LIGHTING IS NOTTHE ISSUE, BUT THAT YOU INSTALLED IT INCORRECTLY.
NOT WORTH LOOSING A CUSTOMER TO SAVE A COUPLE BUCKS TO PURCHASE FROM THIS COMPANY!!!!!!!!!!

Reply from The Lighting Spot
Very smooth site to purchase lighting bulbs
I’ve place lots of orders with this company very friendly and very Good pricing.
Excellent service product was fantastic quality true to size and great delivery service
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