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Rated 1 out of 5 stars

Do not buy anything from here. The clothes look nothing like photos. Cheap not sized correctly and damaged. I tried to return they won’t provide a label or address. They are a fraudulent company they... See more

Rated 1 out of 5 stars

Ordered two dresses from this website totaling approx. $72.00. The return policy on the website made it seem easy to make a return; you had to email them and they would contact you within 24 hrs with... See more

Rated 1 out of 5 stars

Brought a formal dress for a wedding, dress is completely see through very poor quality of material. Picture advertised looked very nice, not the same as what was received. Paid extra for faster pos... See more

Rated 1 out of 5 stars

Clothing nothing like what is advertised. Cheap disgusting material and they are copying images from other sites such as thier Solid Button Wide leg Jumpsuit which is actually from Ishka and thier p... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Liligal.com is a online store which mainly design and produce fashion clothing for women.Fashion onlineshop Free Flat Rate Shipping for orders over $49USD!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

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1.3

All reviews

(1,014)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible experience

Horrible experience. Customer service is non-existent. The fact that you cannot reach them by phone nor will they phone you is a dead giveaway.

October 16, 2019
Unprompted review
Rated 1 out of 5 stars

It would appear that after a number of…

It would appear that after a number of one star comments there is suddenly three or four four star comments. It might just be that company employees are possibly the area that generates these positive results, I shall leave leave the decision to you.

October 16, 2019
Unprompted review
Rated 1 out of 5 stars

I only gave one star because didn't…

I only gave one star because didn't give me any other option.
I saw their advertisements on Facebook constantly and the merchandise looked fairly nice I have and wedding that I have to go to this Sunday October 20th so I purchased my dress on October 5th WITH EXPEDITED SHIPPING . It was supposed to be at my house by October 10th latest case scenario because it is a 3 to 5 business days shipment here we are October 15 and I have yet to see this dress I am so upset Please don't ever purchase from this company they don't have any way for you to even contact them to complain..
BUY USA!!!!

UPDATE the dress finally came the morning of my event and it had a TRAIN! NOT AT ALL ASYMETRUCAL as the picture showed!!!

BUYER BEWARE!

October 15, 2019
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! I canceled an order because I never received and the will not refund it - gave me credit to the store but will only allow me to use 1.50 of the $29.00 credit. Stay away from this site!!!

October 15, 2019
Unprompted review
Rated 1 out of 5 stars

I'm even reluctant to even give them 1…

I'm even reluctant to even give them 1 * it took over 45 days to get my order then I requested a return and in exchange it's been 45 days since I even heard from customer service they finally contacted me and said oh yeah we will send out your exchange soon so over the course of close to 90 days now I haven't received my order they like to take the money but they don't like to give any type of good customer service I would not recommend this site and I will never order again from them and I will make sure others know

October 14, 2019
Unprompted review
Rated 1 out of 5 stars

This is really really bad

This is really really bad. The product is expensive and bad quality. the material used doesn't look like what is displayed in the photos and it is of poor quality.
$44.87 for this thing is a rip off.
In addition to that it takes weeks to arrive.

Not recommended.

October 14, 2019
Unprompted review
Rated 1 out of 5 stars

Total Scam, still...

Well, two shirts came after a month of waiting. One never arrived. 2 that came a strange material, strange fit, and not worth the money.
Totally crappy quality and a bad experience just hoping they would come.
Again...Total Scam. Save your money.
SAVE YOUR MONEY

October 13, 2019
Unprompted review
Rated 1 out of 5 stars

Nothing fits right

Nothing fits right. Completely misproportioned. Can't return because shipping would cost a fortune back to China, and then they only give a refund if they receive in a very limited timeframe. Horrible experience. Just don't do it. What you see is not at all what you get.

October 13, 2019
Unprompted review
Rated 1 out of 5 stars

scroll past these clothes are cheaply made!!!

Please do yourself a favor don’t buy anything from lilgal , these clothes are cheaply made the look cheep ,feel cheep , the return policy is impossible to do , I’m just going to take the 61.00 dollar loss and throw away the 2 shirts I ordered. Really bad quality of clothing.

October 12, 2019
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the service I…

I am very pleased with the service I received, especially with Karen's quick response. She quickly responded to every message that I sent. The process for returning my items was very user friendly and I was kept informed by Karen every step of the way. The daily updates regarding the progress of my returns was greatly appreciated.

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

Liligal

I like the modest clothing that Liligal promotes. The site is also user friendly. In addition, the products are as they are in the display. The prices are reasonable which is an incentive to shop at Liligal.

October 10, 2019
Unprompted review
Rated 1 out of 5 stars

First it takes weeks to get your order

First it takes weeks to get your order. When I received it, it was poor quality. I returned it and have been waiting for a refund. Weeks later still no refund. I had to contact my credit card company. WARNING; DO NOT BUY FROM THIS PLACE

October 8, 2019
Unprompted review
Rated 1 out of 5 stars

6-10 day to process order of 3 shirts!!!!

How long does it take to process an order??? 6-10 days. Seriously?? If I ever get this order, I can promise you I will NEVER order another thing from them. This is absolutely ridiculous. “Urging Shipment” button? I actually have to remind you to ship what I bought? You sure took the money immediately. Customer service sucks. Sucks. Sucks.

October 5, 2019
Unprompted review
Rated 1 out of 5 stars

I recently received my refund. Thank you Liligal.

I ordered a top in May, it did not fit correctly. Returned it next day following their instructions where to send it, also got a RMA return number. Cannot call and speak to anyone. Emailed them several times. Never did received my refund. I contacted the BBB they tried contacting them. They did not receive any response from Liligal either. Never will buy from them again. They are a rip off company.

October 4, 2019
Unprompted review
Rated 1 out of 5 stars

Very Long Time for Shipping

Ordered a shirt September 19,2019, here it is October 3rd and still no shirt. How long could it possibly take to ship this shirt? UPS says still at facility.
The problem is, it is a Halloween shirt. I had shipped to my daughter’s house since we were stopping in to see her, we are traveling in our RV, Once I leave, October 4th I won’t be home to get mail until November 1st. No reason to get a shirt I can’t wear for Halloween. I am very disappointed in how long it takes to ship items

October 3, 2019
Unprompted review
Rated 1 out of 5 stars

YOU'LL BE SORRY!!!!!

If they had negative stars, I'd give a deep negative. Not only did I not get the right swim suit bottom, I have not been able to get in touch with the company . Letters don't go through and you must call from midnight to 3 am and it doesn't work unless you have gotten through by ticket.

NEVER ORDER FROM THEM. IT'S CHEAP CHINESE CRAP.

October 3, 2019
Unprompted review

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