While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not buy anything from here. The clothes look nothing like photos. Cheap not sized correctly and damaged. I tried to return they won’t provide a label or address. They are a fraudulent company they... See more

Rated 1 out of 5 stars

Ordered two dresses from this website totaling approx. $72.00. The return policy on the website made it seem easy to make a return; you had to email them and they would contact you within 24 hrs with... See more

Rated 1 out of 5 stars

Brought a formal dress for a wedding, dress is completely see through very poor quality of material. Picture advertised looked very nice, not the same as what was received. Paid extra for faster pos... See more

Rated 1 out of 5 stars

Clothing nothing like what is advertised. Cheap disgusting material and they are copying images from other sites such as thier Solid Button Wide leg Jumpsuit which is actually from Ishka and thier p... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Liligal.com is a online store which mainly design and produce fashion clothing for women.Fashion onlineshop Free Flat Rate Shipping for orders over $49USD!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(1,014)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fits well.

Cute top, fits well. The bottom flares out a bit more than I like but I am hoping it will relax after a few washings.

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

Good quantity and excellent service!

Good quantity and excellent service!
I ordered a red dress here,but it run small,i need return it to change a larger one, Karen is very helpful,very quick and was able to solve my issue,i have received the replacement,fits perfectly!

December 2, 2019
Unprompted review
Rated 1 out of 5 stars

Clothing is of extremely low quality…

Clothing is of extremely low quality and poorly made. When you receive your item and notice this, they will refuse to refund your purchase even when you follow all their points of returning. Worst company ever! Don't waste your time or money. DON'T let anyone you know deal with this company. They are a complete sham.

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Received Clothing as Advertised and Refunds as Promised

I placed an order for 2 dresses and 2 swimsuits through Liligal.com on October 20th, 2019 after seeing them on Facebook.  I was notified by email (within a day) that one of the dresses I'd ordered was out of stock.  10 days later on October 30th, 2019, I received my package.  My entire order was $149.61CDN (so about $35 per piece).  The dress and swimsuits were exactly as described.  The dress and one of the swimsuits fit perfectly, but one swimsuit did not.  I logged in through my 'Confirmation' email and attached a photo of the swimsuit along with the shipping label (the shipping label had a return address in Ontario, Canada and I'm in Vancouver, BC).  I received a reply back within a few hours with an address in New Jersey, NY to send the one swimsuit back to.  Hmmm...didn't seem very legit.  On November 14th, 2019, I decided to spend the $20CDN to send the one swimsuit back to the New Jersey address with Tracking (a Tracking # is required for all returns btw) mainly to see if I would actually receive the refund for not only for the returned swimsuit but also for the out of stock dress.  I was pleasantly surprised when I received an email confirming both of my refunds (individually) as well as a PayPal confirmation on November 21st, 2019 that my refund had been applied and that it would appear on my Visa within 48 hours.  The refund ended up being $2.80 less. I emailed them about that and they said it's because I'd used a Promo code (ok not a big deal). I purposely waited to write this review, just in case anything changed, but it's all been fine.  This company is clearly based out of China and you'll receive correspondence in reasonable (but not perfect) English.  The quality is fair and exactly what you'd expect for the inexpensive prices.  I'd definitely feel comfortable in buying from them again.

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Liligal has never failed to amaze!!

I have purchased a LOT of stuff from Liligal in the last several months. Just received 4 new blouses or tees that my husband is going to wrap for Christmas for me. I do a quick look to make sure they are perfect as usual, but won't try them on till after Christmas. No worries, I'm hard to fit and all the stuff I have from them is really really nice and the quality (especially for the price!!) is outstanding. This review is NOT a fake one like one of the others sent in. I am being totally honest. Quick shipping, good quality, beautiful selections!

November 22, 2019
Unprompted review
Rated 1 out of 5 stars

Brought a formal dress for a wedding

Brought a formal dress for a wedding, dress is completely see through very poor quality of material. Picture advertised looked very nice, not the same as what was received. Paid extra for faster posting still took over a month when was ment to arrive in 7 days. Buyer beware, seems these products run under different company names posing as US but actually from China.

November 17, 2019
Unprompted review
Rated 5 out of 5 stars

My order came very quickly and the…

My order came very quickly and the items fit perfect. As soon got it ordered some more tops. Also had some questions about my order and Karen from customer service helped and answer all of them. Thanks Karen.

November 16, 2019
Unprompted review
Rated 1 out of 5 stars

Do not buy their photoshopped products

Absolutely dreadful. fraudsters. I would never buy through this company again. The dress that arrived looked nothing like the advertisement, the material was awful - very cheap thin polyester and badly made with uneven hemming. The colour was brown rather than bright red. The mesh over jacket was cut out and not hemmed so had jagged fraying sections along it. The photos on their website are obviously computer generated images not actual photos of models in the dresses - that’s false advertising. Their returns policy is so deliberately complex, that the chances of getting it back to them from Australia within the 30 days and receiving my return are non- existent. Save your money and shop with a reputable company using real photos on real live models.

November 14, 2019
Unprompted review
Rated 1 out of 5 stars

I also bought a bathing suit

I also bought a bathing suit, the sizing was way too small for the size ordered. i
Returned it with time to spare and have been told it was over the 30 days. It was less than 2 weeks from the day I received it after waiting over 3 weeks to get it. Now I have no bathing suit, and no refund and I am blocked from even leaving a "ticket" for any reason. I would not EVER PURCHASE FROM THEM AGAIN. i would not even give them a star but if i didnt, i could not do a review. My suggestion, DO NOT ORDER FROM THEM.!!!!!!!! YOU will be very sorry!!

November 13, 2019
Unprompted review
Rated 3 out of 5 stars

This company are a real shower of poop…

****Update ****
I have now received my refund. I realise that you need to complete details on web site even if you send a copy of a tracking ref. It's been stressful for me, but ultimately successful. As a result I have given them another star.

This company are a real shower of poop I am owed £75+ for swimwear returned within 30 days and copy receipt sent. Unfortunately I did not realise I needed to complete a couple of boxes on the website so now they are telling me I am outside 30 days and don't qualify for a refund.

If I had realised I was buying from a Chinese company fronting through a USA address there is no way I would have bought from them.

THESE ARE CROOKS AND TOTALLY UNETHICAL.

November 11, 2019
Unprompted review
Rated 4 out of 5 stars

💖 LOVE💖 Liligal!

💖 LOVE💖 Liligal!! Great fabrics! & I get so many compliments!! Sizing has been great for me! My only complaint is with a top that has lace trim...it is continuously unraveling 😏

November 8, 2019
Unprompted review
Rated 5 out of 5 stars

I love Liligal

I love Liligal! I found a beautiful dress to wear to my Niece's wedding, got tons of compliments. The fit was great, material was beautiful and I felt gorgeous in it. Their return policy is quick and easy to follow and they help you along the way. Thanks Liligal for making my special time so awesome!

November 8, 2019
Unprompted review
Rated 1 out of 5 stars

I bought 3 dresses and one was…

I bought 3 dresses and one was beautiful but the other 2 were not true to what was advertised. 1 dress the colour dye had run and where it was supposed to be black there was yellow stripes running through it. The other dress there was a lotus flower that was all pixelated it didn’t look good close up. Overall I’m a bit disappointed.

November 8, 2019
Unprompted review
Rated 5 out of 5 stars

Would trust again

TRUSTWORTHY SELLER!
I received both dresses ordered in a timely fashion with tracking. Material is nice but very very heavy~but they do look like pictures and are beautiful. The cut out designs are raw edged with no seams and that was a bit disappointing but my lace sleeve dress is beautiful and my husband loves it.
When I mentioned about the cut out design, Liligal was quick to want to please and very kind in response and partially refunded my PayPal account without my even asking!
Honorable company who truly knows customer service! I have since placed 2 more orders! Other advertisers on Facebook are being exposed as scammers, but this is a legitimate 5 star company folks!

November 7, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look