Previously coming from "the biggest aquatics retailer in the UK", I had quite a disappointing experience trying to get a Juwel Aquarium with the other company and was hesitant to order with lincs.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mostly, a good service, fish tank came no problems with it - well wrapped and protected. They do mention that they are testing their ordering systems and procedures. It does need some work - but ple... See more
Company replied
I am absolutely disgusted by the customer service from this company. I ordered a vital, inexpensive spare part (Order #45376) and paid a premium for next-day delivery because my main aquarium filt... See more
Ordered a fish tank online as ours sprung a leak so managed to use our spare one as thought it only takes 3-5 days to arrive to us. 5 days passed so sent an email asking for info as hadn’t received an... See more
Company details
Written by the company
Lincs Aquatics was founded over 30 years ago, based in Woodthorpe near Alford, Lincolnshire. We sell a variety of items that includes Marine Aquariums, Freshwater Aquariums, Ponds and Garden, Reptiles and Water Features. We stock a huge choice of brands that are trusted by our customers like Oase, Evolution Aqua, Red Sea, Fluval, Juwel, Aquaone, Hozelock and many more! So if you are wanting to buy the latest Fluval aquarium or take on a bigger task of building your own pond in your back garden then Lincs Aquatics should be your first choice! With over 30 years of experience, we are the experts here to help you!
Contact info
Strubby Airfield, LN13 0DD, Woodthorpe Alford, United Kingdom
- 01507 451000
- Contact@LincsAquatics.com
- www.lincsaquatics.co.uk
3.7
Average
272 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EXCELLENT SERVICE
July 22, 2019
Unprompted review
Amazing that a small company can beat…
Amazing that a small company can beat all the others on price and service. This is another great shop that is now in my bookmarks..
July 14, 2019
Unprompted review
Lincs aquatics is the best place to buy…
Lincs aquatics is the best place to buy pond plants
July 12, 2019
Unprompted review
first class staff and customer care…
first class staff and customer care thanks.
July 10, 2019
Unprompted review
Great friendly service from order to…
Great friendly service from order to delivery, I was kept updated on my tanks eta and it arrived as and when expected, would definitely recommend and wouldn’t hesitate to shop again
June 24, 2019
Unprompted review
very quick and efficient service.
June 13, 2019
Unprompted review
Very happy with my purchace
Very happy with my purchace, customer service was excellent, delivery was on time with out any hassle.
Would happily reccomend Lincsaquatics to people.
June 10, 2019
Unprompted review
Glad I bought this filter one of the…
Glad I bought this filter one of the best I have had easy to clean as well
June 1, 2019
Unprompted review
Very fast emailing back and very helpful
May 25, 2019
Unprompted review
Great service prompt delivery very…
Great service prompt delivery very helpful delivery man overall a great service and would recommend
May 19, 2019
Unprompted review
I purchased a Biosmart 1600 uv from…
I purchased a Biosmart 1600 uv from Lincolnshire Aquatics and can honestly say (having found a problem) they could not have been more helpful, even to the extent that they made up a part free of charge for me that cured the problem. So to summarise customer service 100% +
Colin (Bristol)
May 16, 2019
Unprompted review
Very helpful and kept me informed at…
Very helpful and kept me informed at every stage of my order and then even checked after delivery
May 15, 2019
Unprompted review
The staff were very polite and helpful .
May 12, 2019
Unprompted review
Excellent and friendly online and on…
Excellent and friendly online and on the phone. My Lido 200 was spot on. Thanks!
May 11, 2019
Unprompted review
Excellent service product just what I…
Excellent service product just what I was looking for will definitely use again thanks
May 8, 2019
Unprompted review
Excellent product and excellent supplier
May 6, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.