Previously coming from "the biggest aquatics retailer in the UK", I had quite a disappointing experience trying to get a Juwel Aquarium with the other company and was hesitant to order with lincs.... See more
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Mostly, a good service, fish tank came no problems with it - well wrapped and protected. They do mention that they are testing their ordering systems and procedures. It does need some work - but ple... See more
Company replied
I am absolutely disgusted by the customer service from this company. I ordered a vital, inexpensive spare part (Order #45376) and paid a premium for next-day delivery because my main aquarium filt... See more
Ordered a fish tank online as ours sprung a leak so managed to use our spare one as thought it only takes 3-5 days to arrive to us. 5 days passed so sent an email asking for info as hadn’t received an... See more
Company details
Written by the company
Lincs Aquatics was founded over 30 years ago, based in Woodthorpe near Alford, Lincolnshire. We sell a variety of items that includes Marine Aquariums, Freshwater Aquariums, Ponds and Garden, Reptiles and Water Features. We stock a huge choice of brands that are trusted by our customers like Oase, Evolution Aqua, Red Sea, Fluval, Juwel, Aquaone, Hozelock and many more! So if you are wanting to buy the latest Fluval aquarium or take on a bigger task of building your own pond in your back garden then Lincs Aquatics should be your first choice! With over 30 years of experience, we are the experts here to help you!
Contact info
Strubby Airfield, LN13 0DD, Woodthorpe Alford, United Kingdom
- 01507 451000
- Contact@LincsAquatics.com
- www.lincsaquatics.co.uk
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Very Helpful
Excellent servic Have a problem with water in pond Staff were interested and helpful Possible High PH count and offerred a solution without pushing for a sale After testing problem would appear to be PH Would recommend them without reservation

Reply from Lincs Aquatics Ltd
Oakstyle 85L Aquarium
Mostly, a good service, fish tank came no problems with it - well wrapped and protected. They do mention that they are testing their ordering systems and procedures. It does need some work - but please don’t be put off - just phone to confirm delivery. They are working hard with their automation/communication and are getting there, just need a few tweaks.

Reply from Lincs Aquatics Ltd
Brilliant service kept me informed…
Brilliant service kept me informed every step about despatch and receiving my purchase .I can highly recomend lincs aquatics and firmly support this family run company

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Reply from Lincs Aquatics Ltd
Excellent customer service and really…
Excellent customer service and really helpful staff, super fast delivery. Really happy with my purchase will definitely buy from you again.

Reply from Lincs Aquatics Ltd
Good experience
Good experience, my order was damaged in transit (no fault of this company) and I had a replacement the next day, very happy with the product, I now have a happy turtle and fish.

Reply from Lincs Aquatics Ltd
Faultless
I had issues ordering from the website, but spoke to the team via Facebook messenger who sorted out the issue for me. The item was unavailable everywhere else, so I was glad the guys had it in stock!
Comms were great and the order was dispatched quickly! Thanks guys!

Reply from Lincs Aquatics Ltd
Definitely recommend
Very good prices on a lot of products with fast delivery and friendly customer service.

Reply from Lincs Aquatics Ltd
Water feature
Having looked at various options for a new water feature, Lincs Acquatics was the best deal we could find. The payment system was clear and secure and the product arrived ahead of schedule and is exactly as expected. Thanks for the great service!

Reply from Lincs Aquatics Ltd
Great service
Great service. Contacted Lincs Aquatics from ROI to ask about delivery. Response was quick and to the point.
Had issues ordering goods but customer service was perfect.
Received goods as described.

Reply from Lincs Aquatics Ltd
Great service
Very good service order delivered on time. The aquarium is great better than i expected well worth getting.

Reply from Lincs Aquatics Ltd
Great tank best price on the internet…
Great tank best price on the internet and fast free delivery many thanks

Reply from Lincs Aquatics Ltd
Swift service snd great communication
Swift service snd great communication, thank you!

Reply from Lincs Aquatics Ltd
Great customer service
Great customer service, the staff had great knowledge which is what I was looking for

Reply from Lincs Aquatics Ltd
Excellent customer service from start to finish
Bought an aquarium online - excellent customer service from start to finish. Quick delivery and great prices compared to elsewhere. When delivering they asked me to check I was happy with everything before leaving - which I was!

Reply from Lincs Aquatics Ltd
I enjoyed doing business with you and…
I enjoyed doing business with you and will do again. regards John hunt.

Reply from Lincs Aquatics Ltd
Very good service and communication…
Very good service and communication also excellent delivery very pleased

Reply from Lincs Aquatics Ltd
Stuck with the order and supplied when…
Stuck with the order and supplied when others didn't.

Reply from Lincs Aquatics Ltd
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