I ordered a set of pillows from L and H on Brads Deals....The pillows never came....after 3 nasty emails they finally told me that my order was lost in shipping....this never happens with AMAZON or WA... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service is EXCELLENT! I ordered a size for a blanket/comforter and it was too big. They got back to me right away and resolved the issue with no problem. I will certainly tell friends and fam... See more
I have now ordered a few sets from Linens and Hutch and they always exceed my expectations. Great selection, fantastic prices and the quick shipping is only the beginning. The items arrive beautifu... See more
Company replied
Decided to take a chance and order a quilt based on reviews. I was not disappointed. The quilt came in a matching bag which I intend to purchase polyfill and fill the bag making it a matching decorati... See more
Company replied
Company details
About Linens & Hutch
Written by the company
At Linens & Hutch, our mission is to provide you with the highest quality bedding products at unbeatable prices. We back our products with a 100% money-back guarantee. If you're not completely satisfied with your purchase, our dedicated customer support team is here to ensure your satisfaction.
Contact info
33765, Clearwater, United States
- support@linensandhutch.com
- www.linensandhutch.com
4.1
Great
535 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Linens & Hutch
Thanks so much Sandra, we appreciate you sharing your experience!
King size comforter
I was very surprised to see how they packaged their comforters. The king size comforter arrived rolled up into this tiny roll. I had no idea the comforter was so thin. I was expecting a large box. It’s a beautiful color. I’m just not sure about the quality.
February 13, 2025
Reply from Linens & Hutch
We're very sorry for the disappointment with our packaging! Our products are packaged as such to ensure we're able to offer free shipping on all orders, as well as for the protection of the items themselves during the storage and shipping processes. We do believe that the quality of our products at the price point offered far exceeds that of our competitors. We also pride ourselves on having the best CS team around, so if you decide it won't work out for you, please reach out to support@linensandhutch.com, and they'll be happy to assist you! :)
Bedding
My bedding order arrived quickly, was packaged very well and is of high quality. The color is slightly different that it appeared in the photo, is workable.
February 11, 2025
Reply from Linens & Hutch
Hi Jan, thanks so much for sharing your experience! Just so you know, screen settings can vary from device to device, making the color on the screen a bit different than it looks in person. We understand this can be frustrating, and if you decide it won't work out, please contact support@linensandhutch.com- our CS team will be happy to assist you! :)
Couldn't be happier!
This is my 2nd Linens & Hutch order. Both experiences have been wonderful! It is so nice to know that I will get my order in s timely fashion and it will be exactly what was pictured! I've purchased several cabana towels for my beach house - they are super soft, a great size, and look fantastic! The bedding set is one of my favorites too! I'll be ordering here again, and again!
February 15, 2025
Reply from Linens & Hutch
We're absolutely elated to hear that you're loving what you've received so far. We really appreciate your continued support, and are thrilled to have you as part of the L&H family ❤️
Customer service is non existent
Customer service is non existent. There is no follow through on their part and as a first time customer, I am very disappointed.
January 19, 2025
Reply from Linens & Hutch
Hi Tammy, we're so sorry for the disappointment! We've reached out to our CS team, who will be in touch with you shortly :)
Wonderful Down Alternative Comforters
I searched on the site, ienJoy and was not able to order from that site, I did the chat and it directed me to Linens & Hutch so I could order the one I wanted. It was very easy to navigate and to find the comforter that I was interested in order. The order process was simple and easy.
February 15, 2025
Reply from Linens & Hutch
We're so happy to hear that you had a great experience! We hope to see you again soon :)
Reply from Linens & Hutch
We're thrilled to hear it, thanks so much Miki! ❤️
Shipping was fast
Shipping was fast. The comforters are soft, lightweight but warm. I am overall happy with the quality and overall experience.
February 14, 2025
Reply from Linens & Hutch
Wonderful news, thank you so much JR!
I love everything that I have purchased…
I love everything that I have purchased from this company. The sheets are so soft and I purchased several sets as Christmas gifts. I love the quilt and the throws. The quality is impressive and I will continue to buy my sheets from them.
February 14, 2025
Reply from Linens & Hutch
We truly appreciate you being a part of the L&H family, Tammy!
I love the products Linens & Hutch…
I love the products Linens & Hutch sells. Their service is fast and friendly. I love the sales they have as well. I will recommend anyone to Linens & Hutch.
Thanks Again!!
Jamie Allen
February 11, 2025
Reply from Linens & Hutch
Thank you so much for your support, Jamie! :)
I placed an order for full price items…
I placed an order for full price items and 10 hours later I have an email in my inbox for 70% off. I sent an email asking for the discount and never received any response to the email. I will not be ordering anything else until I receive the discount that is owed to me. Order number 748181 and order number 748229 -Rhonda Gribble
February 11, 2025
Reply from Linens & Hutch
Hi Rhonda, we're very sorry for the disappointment! Our records show no emails coming through from you, please contact support@linensandhutch.com at your convenience, and our CS team will be happy to assist you :)
Good value
Good value, Fast Shipment, Great quality and packaging…definitely worth the money.
February 11, 2025
Reply from Linens & Hutch
Thank you so much Jeff!
ALWAYS BEAUTIFUL AND SOFT
Always love your products. The sheets are soft and durable and I love the comforters. The selections are plentiful and beautiful.
February 11, 2025
Reply from Linens & Hutch
Thanks so much for your continued support!
The linens I ordered are lovely
The linens I ordered are lovely! I needed to exchange one quilt for another color. The process was quick and the representative was very kind and helpful. I will (and have) do business with this company again.
February 13, 2025
Reply from Linens & Hutch
We're so happy that you're loving what you've purchased. We try to make the exchange/return process as simple as possible. We look forward to seeing you again soon!
Reply from Linens & Hutch
We hope to keep you nice and cozy for many years to come! :)
If you are on the fence with ordering… Just do it!!!
Omg this is the softest duvet cover I have ever felt!!!
February 11, 2025
Reply from Linens & Hutch
Thank you SO much!
Softest sheets I've ever had in my…
Softest sheets I've ever had in my life!! 10/10 would recommend
February 11, 2025
Reply from Linens & Hutch
The BEST news, thank you Brandon!
Beautiful fabric and colors
February 13, 2025
Reply from Linens & Hutch
Thank you for your kind words, Susan!
Great experience!!
Pictures of products and descriptions are so clear and life like. The products arrive as described and the quality is excellent. The comfort is unbelievable.
February 13, 2025
Reply from Linens & Hutch
Stellar news, Annette! We're so happy you're loving your products, and we hope to see you again soon :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.