Initially I purchased a diamond pendant necklace as I was looking for something small yet beautiful.. It did not disappoint. I also purchased a petal chain bracelet which is very delicate and be... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing customer service and beautiful jewellery! Andrian S. Specifically was a real help when I needed to return a piece of jewellery for another size. The whole team made the process very easy and m... See more
Company replied
My friend originally introduced me to Linjer, and as an avid jewelry shopper, I found their jewelry very high quality compared to similar brands. I love their delicate, yet solid pieces. I've bought a... See more
Company replied
Bought several pieces of Linjer jewellery over the past 6 months and I’m yet to find a fault or be disappointed. Their pieces are dainty but bold and make a statement. You can find anything to fit... See more
Company replied
Company details
About Linjer
Written by the company
Meet your fine favorites. At Linjer, our mission is to empower women around the world with luxe, ethical jewelry at fair prices. We proudly use sustainable materials, including 100% recycled gold and silver, as well as lab grown diamonds. By selling directly to you and maintaining a smaller markup than typical luxury brands, we are able to keep our prices low. Linjer hopes to continue our mission in making luxury jewelry accessible to all.
Shop Bestsellers Shop New Arrivals Follow Us on Instagram Get in TouchContact info
United Kingdom
- hello@linjer.co
- www.linjer.co
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing!
I had a very good experience with Linjer. The product quality is excellent and matches the description, with great attention to materials and finishing. Shipping was smooth and the packaging was well done. Customer service was also responsive and helpful. Overall, very satisfied and would order again.
January 6, 2026
Unprompted review
Reply from Linjer
Hi Emanuele,
We’re thrilled to hear that you had such a positive experience with Linjer. We’d be delighted to welcome you back for your next order and hope it’s just as satisfying.
Reply from Linjer
Hi Albin,
We’re glad to hear that you had an overall great experience and that you appreciated the pricing, our products, and the positive reviews. We’d be happy to welcome you back whenever you’re ready for your next purchase.
Good ring at all
January 29, 2026
Reply from Linjer
Hi Anibal,
We’re glad to hear that you’re happy with your ring. Thank you for taking the time to share your feedback with us! We look forward to welcoming you back for your future purchases!
rings warp
My boyfriend got me the leaf ring Freya about 3 years ago. After one year of wearing, one of the gems fell out. He contacted customer service and they sent another ring. Now with this new ring, the band is completely warped and isn’t a circle anymore, but a wonky oval. i wouldn’t buy from them again.
January 29, 2026
Unprompted review
Reply from Linjer
Hi Michelle,
Thanks for flagging and we are so sorry that the replacement also had issues. Please reach out to us again via email at hello@linjer.co with your order number and photos of the defect of the replacement ring. We'll assist you with this asap!
Let me get my order first
January 29, 2026
Reply from Linjer
Hi Rima,
We understand completely and appreciate you sharing your thoughts. We hope your order arrives soon and meets all your expectations. You can email us at hello@linjer.co if you have any questions. We look forward to hearing your feedback once you’ve received it and hope the rest of your experience is a positive one.
I really like "Linjer" jewelry
I really like "Linjer" jewelry, aesthetically... beautiful design, great quality and great prices... Beautiful packaging. Everything I ordered is as described and I really like that the jewelry I ordered and purchased can be combined with other jewelry from my collection. Also excellent cooperation with the seller, as well as excellent and timely delivery. I gladly recommend this seller and their beautiful jewelry collection.
January 29, 2026
Unprompted review
Reply from Linjer
Hi there,
We’re truly delighted to hear how much you appreciate the design, quality, pricing, and packaging of our jewelry, and that the pieces pair so beautifully with your existing collection. It’s also wonderful to know that delivery and communication met your expectations. We sincerely appreciate your recommendation and look forward to welcoming you back again soon!
Poor quality and unhelpful and inflexible returns process
I saw the Diamond Drop Huggie Earrings Allegra in White Gold and thought they looked stunning online, so I went ahead and purchased them for GBP 1008 (originally GBP 1120 with a 10% discount).
The earrings arrived quickly, which was appreciated. However, in real life they were a huge disappointment. The earrings looked flimsy and cheap, and did not resemble a luxury item anywhere near this price point. The quality was far below expectations.
I initiated a return through the Linjer website and discovered that their only return method is via "ToYou" ASDA drop-off, with USD 15 deducted from the refund. Unfortunately, this is inconvenient, as the scanners at "ToYou" ASDA drop-off points often don’t work (from my previous experience).
I contacted Linjer directly and was told this is the only return method they offer. They did say I could return the item via Royal Mail or Evri, but at my own cost and risk, meaning I would be responsible if the parcel was lost. Fully insured Royal Mail shipping would cost around GBP 20, which feels unreasonable given the circumstances.
Overall, between the poor quality of the product and the unhelpful and inflexible returns process, I won’t be ordering from Linjer again.
January 28, 2026
Unprompted review
Reply from Linjer
Hi Marie,
Thank you for taking the time to share your feedback. We’re really sorry to hear that the earrings weren’t what you expected. We always strive to deliver pieces that reflect the quality and craftsmanship our customers anticipate and we’re sorry to have missed the mark for you this time.
Regarding your return, we apologise that we only have Asda2You available at this time. We understand this may not be the most convenient for everyone and we really appreciate you letting us know about your experience — feedback like yours helps us explore ways to make our return process smoother in future.
We completely understand your concern about sending the item back with another courier. Our team will be reaching out to you via email shortly to assist you directly and make sure this is resolved in a way that works for you.
Thank you again for your honest feedback —we will pass your comments to the team so we continue to improve our products and service.
Smaller in real life
Smaller in real life
No description of how big, grams of gold …. Watch out.
I have ordered emerald earrings Valentina as my first purchase, wasn’t sure if the website is genuine. The earrings came fairly quickly, tracked package.
To my surprise the earrings are a lot smaller than pictured. And when I went back to check the description it doesn’t say anywhere how much they should weigh…. 🧐 I can tell you the stud is bigger than the earring itself.
Also, when I tried to leave a review on the actual website, it doesn’t give you that option. No wonder all reviews are 5 star. Just realised that the emerald is lab grown. 😏
January 18, 2026
Unprompted review
Reply from Linjer
Hi Elaine,
Thank you for taking the time to share your feedback. We’re so sorry to hear that the earrings weren’t quite what you expected. We do our best to make our product images as clear as possible, which sometimes means we need to zoom in to show its details. We completely understand how this can make the pieces appear larger than they are and we’ll definitely share your feedback with our team.
Regarding the gold weight and other specifications, we don’t list these publicly to help protect the uniqueness of our designs. However, we’re always happy to share this information directly upon request. Please feel free to email us at hello@linjer.co and we’d be glad to provide the details for any of our pieces. We thank you so much for your understanding.
As for reviews, all customers receive a review invitation by email after their purchase. It may have landed in your spam or promotions folder. If you can’t find it, just let us know and we’ll resend it to you. We truly value honest feedback as it helps us continue improving as all reviews written are captured by our team.
Our emeralds, like our diamonds, are lab-grown. If you ever prefer natural stones, we can guide you to the pieces that feature them.
We do have returns as an option if you wish. Please let us know if you'd like any assistance with this if you need and thank you again for letting us know your thoughts.
Quick
Quick, easy. However saying the shopper will get 15% off for entering shopping preferences and then not sending code is deceptive
January 28, 2026
Reply from Linjer
Hi Kat,
Thank you for sharing your feedback. We’re glad to hear that the shopping process was quick and easy, but we’re sorry for the frustration caused by the missing 15% code. We truly appreciate you bringing this to our attention so we can look into it and improve the experience. Please feel free to reach us out at hello@linjer.co for further questions and clarifications.
Clara Shimmer Chain - Excellent!
I bought the Clara Shimmer Chain Necklace as a gift to myself, and it exceeded all expectations. Shipping was trackable and quick, the item was beautifully and thoughtfully wrapped, and the necklace itself was even prettier in person than in the website picture. I loved it so much that my partner bought me the Tennis Bracelet for Christmas. Now I have two timeless jewelry staples I never take off. Linjer is one of the best quality brands for the best prices available.
December 5, 2025
Unprompted review
Reply from Linjer
Hi Julia,
Thank you so much for sharing your positive shopping experience with us We’re so happy to hear that you love your new pieces! It means a lot to know you trust us for timeless, quality pieces. We hope you continue to enjoy them for years to come. We look forward to welcoming you again as a customer in the future!
Hope to love my ring
January 28, 2026
Reply from Linjer
Hi Kay,
Thanks so much for your kind note! We hope you’ll love your new ring just as much as we loved creating it. If there’s anything we can do to make your experience even better, we’re always here to help.
Fast, no hassle
Bought a necklace as a Christmas present, received it fuss-free, on time, and exactly as pictured. Pretty great considering it was some last-minute emergency shopping.
December 17, 2025
Unprompted review
Reply from Linjer
Hi Dhamitri,
Thank you for your wonderful review! We’re so glad the order arrived right on time for the holidays — especially with that last-minute holiday rush. We hope you and the gift receiver loved the necklace!
Affordable and beautiful jewellery
I purchased the 14k Moonstone ring and it was everything I dreamed of - beautiful, affordable and great quality. I experienced amazing customer service from the team informing me there was a delay in shipping. Definitely a customer for life!
January 28, 2026
Unprompted review
Reply from Linjer
Hi Bethany,
Thank you for your lovely review! We’re happy to hear our team could keep you updated along the way and that you love your new ring. Your kind words mean so much to us and we look forward to assisting you again in the future!
Easy ordering
January 27, 2026
Reply from Linjer
Hi Jeff,
Thank you so much for your feedback. We're really glad to hear that ordering with us was a smooth and easy process!
Nice sales!
January 27, 2026
Reply from Linjer
Hi Lora,
Thank you so much for your review! We appreciate your feedback regarding the easy sales process. Do let us know if you need any assistance!
Issues with returned items now resolved
I arranged to return 2 items to their uk address for a refund - these were returned to me by Royal Mail . ** Update** seems this was a Royal Mail issue and the items finally arrived at the UK warehouse after 1 week and I got my refund from Linjer. This did cause me anxiety as their customer services took 4 days to reply to my emails when I reported the issue.
January 24, 2026
Unprompted review
Reply from Linjer
Hi Yulia,
We’re very sorry to hear about the trouble returning your items and completely understand how frustrating that must have been. We received your email over the weekend when our team were out of the office which is why you did not hear from us until yesterday. We thank you for your patience and understanding.
As mentioned in our reply, we’re still receiving return parcels at our UK warehouse. We have offered you an alternative return option that may be more convenient for you. Once we hear back, we’ll be happy to help you complete your return as quickly as possible.
Beautiful products and great service
I ordered a gold petal chain bracelet. It's really beautiful. I had great communication from the company re delivery and they messaged to check it had arrived safely and I was happy with my purchase. As well as great customer service, I love their products and their ethics too.
December 8, 2025
Unprompted review
Reply from Linjer
Hi Tracy,
Thank you so much for taking the time to write such a positive review for us! We’re so happy to hear you love your new bracelet and that our team could ensure everything arrived safely. Your words really mean a lot to us and we look forward to assisting you again in future.
I recently purchased a bracelet
I recently purchased a bracelet. It met my expectations. I am wearing it everyday now. I am happy with my purchase
January 14, 2026
Unprompted review
Reply from Linjer
Hi Kalpana,
Thank you so much for your review. We’re so glad to know that you’re enjoying your new bracelet and wearing it daily — this really means a lot to us! Let us know anytime you need assistance from us.
I have ordered 3 rings in total
I have ordered 3 rings in total, and I have to return one because it was the wrong size (it was a gift for my GF). All the purchase and return processes were easy-going. You have to wait a little longer than buying in a shop, but the wait is totally worth it given the price difference!
January 25, 2026
Unprompted review
Reply from Linjer
Hi Kerstin,
Thank you for letting us know about your positive experience about the smooth purchase and return process. We're really happy to hear that it was worth the wait!
A classic must have
The pearl drop earring was exactly what I was looking for something timeless and beautiful that could be dressed up or down! The packaging gave me a very elegant feeling. Not to mention it was well priced for natural materials such as silver, fresh water pearls, and zirconia gemstones.
December 10, 2025
Unprompted review
Reply from Linjer
Hi Cassie,
Thank you so much for your thoughtful review! We’re thrilled to hear you love your new earrings and that they’re perfect for any occasion. It means a lot to know you appreciated the details of your shopping experience — that’s exactly the feeling we strive to create!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.