LinkedIn Reviews 3,400

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with the website and user experience, including problems with logging in, account restrictions, and a cluttered interface. Customers frequently report problems with their accounts, such as being locked out or receiving unwanted emails. Some people were dissatisfied with the social media aspect, mentioning issues with privacy settings and concerns about unwanted interactions. However, some customers also noted that the platform can be a useful tool for professional networking and job searching.

What people talk about most

Social media

Reviewers express widespread dissatisfaction with social media platforms, particularly LinkedIn. Many... See more

Website

Consumers find the website experience to be largely negative, citing numerous issues. Many report problems... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report a complete lack... See more

User experience

Customers consistently note negative experiences with user experience. Many reviewers report issues with... See more

Customer communications

People report negative experiences with contact, citing significant difficulties reaching customer support.... See more

Based on these reviews

Rated 1 out of 5 stars

Worst company ever! Absolutely useless... It seems to be staffed either with morons or AI... I closed my account, then months later, I started receiving the regular emails that one usually receives: h... See more

Rated 1 out of 5 stars

Linkedin now use this co to verify ID's. Unfortunately withpersona's app based process is useless and can't match your face to any official documents. Now can't log into LinkedIn. This is another e... See more

Rated 1 out of 5 stars

If you take a trial even after cancelling the trial they don't allow you to remove the card details and will charge you for no reason. Trial is a trap to capture your card details do fall for it. They... See more

Rated 1 out of 5 stars

IMPOSSIBLE TO REACH ANYONE - CUSTOMER SERVICE IS NON EXISTENT Having been a premium subscriber for many years, they just re-negged on a deal they made with me. They may still be somewhat the only g... See more


Company details

  1. Media Company

Written by the company

The mission of LinkedIn is to connect the world’s professionals to enable them to be more productive and successful. To achieve our mission, we make services available through our websites, mobile applications, and developer platforms, to help you, your connections, and millions of other professionals meet, exchange ideas, learn, make deals, find opportunities or employees, work, and make decisions in a network of trusted relationships and groups.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My account was suddenly restricted…

My account was suddenly restricted without any specification. In fact, I did not even recieve an email or anything, I just suddenly couldn't get into my account anymore. I have verified my identity recently and now they restricted my account. What incredible weird behaviour especially since I have also not heard a thing from the 2 requests I have made recently to unrestrict my account. After submitting these requests I did not even get a confirmation mail in fact! I know bad customer service when I see it, but this beyond that. If only there was a 0 stars button, or a termination button for the platform, I would've pressed it.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Fake job adverts

Too many fake job adverts. Literally every 3rd job advert is non-existent on the company's website and when you enquire about the role they were advertising on LinkedIn they're either not hiring or they just ghost you. I have never been hired through here or even invited to an interview, and I do not know a single person who was. It's cool to have a "professional" social network to connect with people but this is definitely not a platform for job seekers.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

It's nearly always wrong

It's nearly always wrong. What's the use of connecting with people if they aren't going to reply to your messages.

LinkedIn keeps posting high level jobs, like EVP Head of APAC Chief Operating Officer, but there are already 100 applicants in 10 minutes. These high level jobs require really good head hunters to find the right fit.

The companies that use linked in are cheap. They don't want to pay the Executive Search firm money, which they feel they can source a candidate good enough the fill the role.

LinkedIn is truly run by AI, because AI sifts through the CVs and the ones that tick all the boxes are the ones who get the jobs. How many times has LinkedIn been wrong with respect to best fit?? I now of people joining companies to be suddenly removed after 3 months. Then the same job role rolls back onto LinkedIn.

The company HR people must not be too bright to allow the AI to make the choices for candidates, or the HR people are just too lazy to sift through the CVs themselves.

Nuff said,

David

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away

I'm writing this in English, to reach as many potential users as possible.

I was forced to create a profile some years ago, in order to apply for a position. After that, I basically forgot about it. I had one connection in total. In that timespan, I never received notifications, emails with recommended connections or any of that matter. For some reason that changed about one year ago.

I started getting mails and newsletters every day. I unsubscribed. They kept coming, so I went to my profile and deleted it. I was told there is a 30 day period, don't know why, and after that, my account would be gone for ever. Doesn't work.

I then received the same amount of bullshit newsletters and pointless crap. Every time I reported it as spam and also made sure I suspended the newsletter. Every time I was told, I would nonlonher receive anything.

Today I received two newsletters, with the same information. So in short, it doesn't matter if Google mail allows you to unsubscribe, it doesn't help. It doesn't matter if you report it as spam, they keep coming.

Unless you REALLY need to know what every one of your connection is doing all the time, never sign up for LinkedIn. Just look at their score. They don't care. They don't reply. They are unwilling to change their stupid policy and I can't get my head around why they want users to effing hate them this much.

The entire platform is useless. I seriously don't care, if Britta, who is married to Tim, and who is connected to my sister's first husband's second wife, got a new job. F...LinkedIn.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Tricks people into sharing more than they want

Some privacy settings are hidden throughout the site instead of appearing in Settings & Privacy > Visibility. For example, LinkedIn will ask your connections to endorse you when you add a Skill unless you modify Endorsement settings in the Skills area. Keeping that option out of Settings & Privacy -> Visibility and hiding it elsewhere is a "dark pattern", which tricks you into sharing more than you want.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Hypocrites

Honestly, they are more worried about people's comments instead of closing recruitment scammers advertising. So hypocritical.
The two tier system is already here. You can guess.
I was suspended today mentioning these recruitment scammers.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Customer service doesn't know what it is doing

Our company LinkedIn page became inaccessible. When we tried to log in, we were sent through a cycle of identity verification that didn't resolve anything. I contacted LinkedIn from my own business account. After six weeks of not hearing anything, I asked if they had made any progress. They said they had transferred the case to the business division, but that division closed the case because I was not contacting them through the business account.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

This app is garbage

Set up an account for business networking. Multiple annoying messages about signing up for their overpriced monthly membership. I ignored them and continued networking. They restricted my account and there is no way to access support without signing in. I do not recommend this app for anyone who is serious about professional networking. I know I'm not the only one either because I checked reddit and there were thousands of people saying the same thing. So glad I didn't sign up for membership.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

IMPOSSIBLE TO REACH ANYONE

IMPOSSIBLE TO REACH ANYONE - CUSTOMER SERVICE IS NON EXISTENT
Having been a premium subscriber for many years, they just re-negged on a deal they made with me.
They may still be somewhat the only game in town, they'd do well to remember at the end of the day, no one stays as the only game in town forever. Too much dissatisfaction of late. Particularly when they're dishonest/lie to their subscribers.

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

My account was suddenly restricted…

My account was suddenly restricted without any specification. In fact, I did not even recieve an email or anything, I just suddenly couldn't get into my account anymore. I have verified my identity recently and now they restricted my account. What incredible weird behaviour especially since I have also not heard a thing from the 2 requests I have made recently to unrestrict my account. After submitting these requests I did not even get a confirmation mail in fact! I know bad customer service when I see it, but this beyond that. If only there was a 0 stars button, or a termination button for the platform, I would've pressed it.

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

Customer support is NOT supportive

Customer support is NOT supportive. They say they can't help. Won't provide assistance on how to fix a situation. Then Bold font (yell) at you and the last sentence..."This case is now closed" Now, I can't access my company page and have no idea how to gain access because I can't get a hold of an old employee. The only thing LI support told me to do is get a new email from my company -- WHAT!? No. LI Customer support is useless

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

We are the product LinkedIn is selling

We are the product that LinkedIn sells to recruiters. Regular people join for "free" and then LinkedIn sells a premium subscription/membership to recruiters for them to have access to our profiles. I'd say 98% of the recruiters who have contacted me don't even have jobs. They just want your resume to either meet their quota or to sell to other data brokers. Another thing I've heard happening is that recruiters will try to find common connections or people they know in the companies where you've worked and try to find out info about you to determine if they should start the screening process with you. Still, as one person said, many recruiters and hiring managers think is suspicious if a candidate doesn't have a profile on LinkedIn. That's the only reason I have one. I suggest you put up as little info as possible and somewhere in your profile say you aren't active on the platform and the best way to reach you is by email. I would not publicly post your email, but only make it available to your connections.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Atrocious service

Atrocious service. I retired over 11 years ago and didn’t close my account at the time. I do not wish it to remain visible to the public. I am having problems accessing it to close it down as I can’t remember my email,address or password, despite attempting numerous variations. I asked Linked in to help, and provided my ID as verification. They have requested it again, but there is an IT problem their end so I cannot complete the process. They have now closed my enquiry and have refused to re-open it, leaving me with my inaccurate prior on display. For a professional platform, their service is the most unprofessional I have ever experienced. Disgusted quite frankly.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Stupid company! Terrible experience! If you're going to start hiring, save the headache and use another platform.

LinkedIn has repeatedly restricted my account immediately after I amend a paid job posting, with no clear explanation. This has disrupted and delayed an active hiring process and caused real business impact.

The issue appears to be driven by automated restriction systems that are overly aggressive and poorly calibrated. If there is a genuine concern, the account should be routed to a human review rather than repeatedly locked with no transparency.

As a paying customer, this experience is extremely frustrating and undermines trust in the platform for hiring. LinkedIn needs to significantly improve how account restrictions are handled, especially for legitimate business use.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Why does Linkedin need my ID

Why does Linkedin need my ID? How do I know that is will not be used for data mining, scamming purposes or what will protect me if one of these scammers that post jobs to steal from people from using it for identity theft purposes?

January 23, 2026
Unprompted review

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