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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, most reviewers were let down by their experience overall. Customers frequently received products different from what they ordered, often finding them to be cheap, inferior, and ineffective alternatives from China. Many people felt misled by advertising, particularly false claims about product endorsements from "Dragons Den" or "Boots," and misrepresentations of product origin. Reviewers also expressed dissatisfaction with the high prices charged for these products, considering their poor quality and ineffectiveness. Order fulfillment was a common issue, with customers experiencing long delivery times and a general feeling of dissatisfaction.

What people talk about most

Product

Customers consistently note negative experiences with product, frequently reporting that the item delivered... See more

Quality

Clients share negative opinions on product quality, with many reporting that the items delivered were not... See more

Order

Customers express significant dissatisfaction with their ordering experiences, often receiving products... See more

Marketing

Reviewers highlight ambiguous aspects of marketing, with many expressing concern over false claims and... See more

Price

Reviewers express strong dissatisfaction with the pricing, consistently reporting that they receive products... See more

Reviews shaping this summary

Rated 1 out of 5 stars

As a neuropathy sufferer, I was very taken by the advertising for Neurolux pain relief cream. Foolishly I ordered the 5 pack offer, I should have consulted Trustpilot first, as I didn't receive what I... See more

Rated 1 out of 5 stars

This company can start by telling their customers the truth about who they are. It's only by doing this that people like me and many others will not be sucked in by the lies they tell in all their... See more

Rated 1 out of 5 stars

Ordered cream for neuropathy that has been advertised as being on dragons den. Liodall sent 2 tubes of cream I have never heard of. This company is fraudulent and I don’t even give it one star, as I h... See more

Rated 1 out of 5 stars

Totally misleading promotion on social media. Within a few minuted of placing an order I realised it was possibly a scam. I messaged the company who said it was too late because the processing had s... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

57 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.4

All reviews

(57)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disatisfied

I just been told that the Ouhoe is a rebranding of Bellavren only when I complained and opened a case against them on paypal they answered my email with the story of rebranding...also asked if I had tried it... No because then I wouldnt be able to send it back as it has been used.
Every advert on Facebook says its a dragons den product a load of tosh do not trust anything you buy until look into it properly... I more than likely wont received a refund Ive learnt the hard way

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

I also thought I was buying Bellavren…

I also thought I was buying Bellavren and am very disappointed to receive a Chinese copy Ouhoe. The roller doesn’t work and I feel totally scammed. What a waste of money. Please beware and don’t fall for it like I did.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Dragons Den product scam via Facebook

I specifically wanted and ordered Sleepwell patches for sleep. I did get something totally different and was given a whole bunch of rubbish about the patches I was sent being the same and being rebranded. Garbage!!
You liars!! Thieves!!
Absolutely disgusting that they took my money and lied.
You are thieves. Disgusting!!
I am an HCP and I was swindled by what I thought was a trusted source via Facebook!! Scammed!! I feel a fool!!
The site should be banned from Facebook and reported for fraudulent conduct and theft

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Facebook ad totally untrue.

Facebook ad totally untrue..not backed by DragonsDen or Boots. Requested SteadyEar received Gentle a look a like but totally different inferior product. Seller tells me products are the same and offer me another Gentle to apologise! I’m awaiting response to mine stating I was mislead 🤞

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Totally misleading

Totally misleading promotion on social media. Within a few minuted of placing an order I realised it was possibly a scam. I messaged the company who said it was too late because the processing had started. It then took 4 weeks to received something that was superficially the same packaging but the branding had been changed. I am now constantly being offered further products. My advice would be to treat this with great suspicion and not to be fooled with their false association with Dragon's Den/Boots. One ad even showed a person in front of a reputable hospital in the UK giving the impression it was endorsed by the NHS.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Please take care

Wife purchased as thought it was a British based company endorsed by Boots it’s a con now she will not use
Watch out always check please make sure it’s safe don’t buy products that are not endorsed here in the UK 🇬🇧

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

SteadyEar (Liodall) Misleading (or scam) Advertising

Ordered SteadyEar (which was supposedly a UK based firm) from what I thought was a Dragon’s Den backed product. Definitely not. Took weeks to arrive from abroad. Packaging was almost identical to the advert but was not the same. I would avoid this firm.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Big con

Big con. Says Dermacare on advert (Dermacare are a big beauty company) but what I got was a different name Eelhoe. The item was useless and very expensive. Avoid.

January 21, 2026
Unprompted review
Show reviews in all languages. (57 reviews)

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