LIPOELASTIC LTD. Reviews 

1,134
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and thoughtful design of the products, noting how well-made, supportive, and comfortable the compression garments are for their post-surgery recovery. Reviewers additionally mention the impressively fast delivery service and the exceptionally helpful customer support provided throughout the entire ordering process. However, some customers also noted that certain items felt excessively tight or caused physical discomfort around the waistbands and ankles during extended wear. A few people also experienced sizing difficulties or found it somewhat tricky to select the correct fit without careful measurement of their proportions.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality and comfort of the post-surgery... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and durable... See more

Delivery service

People report positive experiences with delivery_service, noting that packages frequently arrive next-day or... See more

Service

Users describe positive interactions with service, highlighting quick and efficient experiences. Reviewers... See more

Order

Customers consistently note positive experiences with order processes that are quick and easy to navigate.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi There Ordering was easy, delivery faster then expected. However the stocking themselves are good. Appart from the holding rimm at the thigh end. It's quite small 2.0cm and not efficient at... See more

Company replied

Rated 4 out of 5 stars

The website is very easy to use, it’s nice and simple to find your correct size with the help of the size guide. The customer service and delivery were brilliant. I needed my garment next day and tha... See more

Company replied

Rated 5 out of 5 stars

I woke up from my mastectomy with diep-reconstruction surgery wearing an abdominal wrap that felt like a carpet tile around my middle. If I sat up, it dug into my sore boob and when I stood up it h... See more

Company replied

Rated 5 out of 5 stars

The compression bra gives great support & comfort with my reduction as the scars are quite long. The scar gel so far has been excellent!! Each day I can see a great improvement. The ease of using t... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

LIPOELASTIC originates from a small town in the Czech Republic, and since establishing itself in 2002, it has become a leading manufacturer of post-surgical garments around the world and is a key player in the field of aesthetic and cosmetic surgeries. Now, exporting to more than 85 countries, including the Middle East, Europe, and America, we take pride in our rapidly growing global reach and capacity to connect and communicate with customers from all over the globe. Being an active branch in the UK since 2016 has significantly enhanced our global presence as well as providing insight into the most common plastic surgery procedures across the UK. Through collaborations with the UK’s top surgeons, we take pride in our capability to deliver excellent service and provide high-quality garments to all our patients across the UK. Our ever-expanding product portfolio offers the opportunity to branch into not only post-surgical garments, but also scar treatment, and compression which is suitable for day-to-day wear, such as our Active Leggings! Being a leading manufacturer of post-surgical garments, with over 20 years’ experience we take pride in the quality and value of our garments and services, and constantly seek new methods of enhancement and development!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(1,134)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Good product
Good service

November 29, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Muriel,

Thank you for your lovely review - please let us know if we can assist with anything else!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Great fit and great service

Great fit and great service

November 30, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi there,

We really appreciate your feedback — great to know the fit and service met your expectations. Thank you for choosing us!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Very good for post surgery recovery

Got few garments all good for post surgery recovery

November 29, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi there,

Thanks for your review! We're pleased the items you purchased have been suitable for your post-surgery needs.

Please do not hesitate to reach out to our customer service team if you need help with anything in the future!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Quality goods and service

Since I discoverd Lipoelastic, I have always bought from them. Excellent quality and service. Delivery before stated time.
Thank you Lipoelastic.

November 27, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Dave,

Thank you so much for your continued support! We’re delighted to hear you’ve had such positive experiences with our quality, service, and delivery. We truly appreciate your loyalty. Thank you for choosing LIPOELASTIC!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

I love the fit of my active leggings

I love the feel and fit of my active leggings. However, please offer a high waist (under the bust height) version off the shelf!

November 28, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi there,

Thank you for your feedback! We're happy you love your ACTIVE leggings, and we’ll certainly share your request for a higher-waist option with our team 💕

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Excellent products! The best!

November 22, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Sarah,

Thanks for your lovely review! It means a lot to hear you consider our service and products the best.

We are always here to help if you need anything else in the future 💕

Kind regards,
The LIPOELASTIC Team

Rated 3 out of 5 stars

Sadly the sizing is difficult

Sadly the sizing is difficult. I went by the guide nonetheless it slides about and non of these breathe.

November 24, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi there,

Thank you for your feedback, and we’re sorry to hear the sizing hasn’t worked for you. We understand how frustrating that can be.

Our team would be happy to help you find a better fit, as the garment shouldn’t slide. Please feel free to reach out so we can review your measurements together. We also offer exchanges if needed. Thank you for sharing your experience - it helps us improve.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

it was great help

it was great help, understanding and service.

August 19, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Jamil,

Thank you for your kind words. We're glad the help and service you received met your expectations!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

5 stars 🌟

Amazing customer service and amazing products! Thank you so much

November 21, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Alex,

We really appreciate your kind words - thank you! So glad to hear you had a great experience with us!

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars

Disappointed

I think the fact the garment wasn’t even posted in a box . So it could get damaged as it was put through my letterbox. It’s too expensive to be damaged . I didn’t like the fact the bag says what’s in it either no privacy. I don’t think it’s finished very well at one of the straps. But unfortunately I need it or i would be sending it back . The one the hospital put on me is finished off well . So don’t know if it’s a one off .

November 23, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Sharon,

Thank you for sharing your feedback, and we’re very sorry to hear about your concerns. We use our own packing slips so the parcel can be delivered securely through the letterbox, which helps avoid missed deliveries, but we completely understand your point and will take all feedback on board.

Regarding the strap, our garments should always arrive in perfect condition, so please contact us if you would like us to look into this for you. Thank you again for bringing this to our attention — your comments help us improve.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Easy to order

Easy to order
Quick delivery

November 20, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Tamar,

Thank you for your review! We're glad to hear the ordering process and delivery were quick and easy - please don't hesitate to reach out if we can assist with anything else!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Easy to make contact with them ry quick response from email query

Very quick response from email query . Goods arrived the next day. Happy with the purchase

November 18, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Gemma,

Thank you for your review - we're glad to hear our team responded quickly and that your order arrived the next day. We're happy you're pleased with your purchase!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Outstanding Customer Service

I felt compelled to write a review as the customer service I received from Lipoelastic and in particular Ashlin, she was outstanding.
Ashlin went above to send me suggested garments, delivered items super quickly, made the returns easy and helped me find the post op garment that fitted me all while being incredibly empathetic.
I would recommend Lipoelastic to anyone needing surgery.

October 27, 2025
Unprompted review
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Jade,

We’re incredibly grateful for your feedback. It’s great to hear that Ashlin provided such attentive and empathetic support and that your experience with our garments and service was so positive. Thank you for recommending us - it means so much 💕

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Great service and quality product

I received my order within a couple of days. The bra is of good quality and fits perfectly. It is supportive without being uncomfortable. Would definitely use this company again

November 12, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Michelle,

We really appreciate your feedback. It’s wonderful to hear your bra arrived quickly and that you’re happy with the fit and quality. Thank you for choosing us!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

1 week post surgery

Fab, doing exactly what I need it to do!!

November 11, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Connie,

So pleased to hear it’s doing exactly what you need. Thank you for your review!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Great quality

Great quality, great fit. It came the next day even though I paid for standard delivery.

November 7, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Lisa,

Thank you so much for your lovely feedback! We're delighted to hear the fit and quality met your expectations, and that your parcel arrived even sooner than expected!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

By with great confidence

Easy to navigate site. The items are hospital grade and maybe even a bit better. The items arrived quickly and secure.

October 19, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Adam,

Thank you for your lovely review! We’re so glad you found the site easy to navigate and that you’re happy with the quality and delivery of your items.

Please reach out to our team if you need anything else in the future!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Easy to wearing

Easy to wearing, good for my leggsafter all day leggs are much better

November 5, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Wieslawa,

We’re so happy to hear it’s been helping your legs feel better! Thank you for sharing your experience and for choosing our product!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Brilliant

Brilliant, my wife loves it.

November 4, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Richard,

We’re delighted to hear your wife loves it! Thank you for taking the time to leave such a lovely review!

Please do not hesitate to reach out to our team if you need anything else.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Fast delivery and fantastic product

Fast delivery and fantastic product. I will be a repeat customer.

November 4, 2025
LIPOELASTIC LTD. logo

Reply from LIPOELASTIC LTD.

Hi Jennifer,

Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the delivery and product. We really appreciate your support and look forward to having you as a repeat customer!

Kind regards,
The LIPOELASTIC Team

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