I debated on a 5 star review, and although the outcome was perfect, there was a bump along the way. The original tracking issued for the shipment was cancelled. In our correspondence back and forth... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery took about 10 days, which matched the estimate. The machine arrived in proper branded packaging and felt sturdy straight out of the box. I’ve mostly used it for blouses and trousers so far. I... See more
Company replied
I wear shirts most days for work so this has cut down a lot of morning hassle. No dry cleaner run no ironing board and no rushing around looking for one clean shirt. I can freshen up what I need witho... See more
Company replied
My dresses are the main reason I bought it and it handles them beautifully. Silk pieces always feel too delicate for my iron so I usually avoid pressing them myself. This makes them look neat without... See more
Company replied
Company details
Written by the company
At Lissaire, we believe life is for living not ironing. We set out with a simple mission: to transform one of the most tedious household chores into something effortless, freeing you to start your days calm, ready, and stress-free. Our signature solution, the Lissaire Smart Ironing & Drying Machine, brings that mission to life. With a quick attachment of a shirt, trousers or even shoes, you simply select your settings, press start, and let Lissaire do the rest. In minutes your clothes come out crisp, dry, and ready to wear no ironing board, no stress, no sweat. We built Lissaire with three values at heart: convenience, quality, and everyday ease. Designed to handle a wide range of garments shirts, trousers, dresses, polos, and shoes our system is meant to fit seamlessly into modern, busy lives. More than just a product, Lissaire is part of a lifestyle shift. We want to give our users back their time and energy so they can focus on what really matters: mornings without rush, comfort without compromise, and clothes that look good with minimal effort. Your satisfaction matters to us. We stand behind our product with a commitment to quality, good design, and support so Lissaire isn’t just another device, but a dependable part of your daily routine.
Contact info
United Kingdom
- lissairehelp@gmail.com
- www.lissaire.com
3.6
Average
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 month
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My laundry corner is tiny so I needed…
My laundry corner is tiny so I needed something compact. This fits neatly and I use it more often than I thought I would. Dresses shirts trousers even light jackets come out fresher.
June 23, 2026
Unprompted review
Reply from Lissaire
Dear Nova,
Thank you so much for your wonderful review!
We're delighted to hear that Lissaire fits perfectly into your laundry space and has become something you use more often than you expected. Making garment care easier without taking up too much room was one of our key goals, so it's fantastic to know it's working so well for you.
It's also great to hear that you're getting excellent results across a variety of garments, from dresses and shirts to trousers and light jackets, leaving them feeling fresher with minimal effort.
Thank you again for choosing Lissaire and for sharing your experience.
Kind regards,
Hana / Lissaire
Delivery was much faster than I…
Delivery was much faster than I expected. Mine came in 3 days packed properly and the whole bundle felt more premium than the older version my sister had.
July 22, 2026
Unprompted review
Reply from Lissaire
Dear Meredith,
Thank you so much for your wonderful review!
We're delighted to hear that your order arrived even faster than expected and that everything was securely packaged. It's especially great to know that you noticed the improvements to the overall presentation and premium feel compared to an earlier version.
We're constantly looking for ways to improve both our product and the customer experience, so it's fantastic to hear those enhancements stood out.
Thank you again for choosing Lissaire and for taking the time to share your experience.
Kind regards,
Hana / Lissaire
linen trousers look neat again
It’s especially good for linen trousers. They crease so easily and I used to avoid wearing them because fixing them was annoying. This makes them wearable again without flattening or damaging the fabric. The trousers still keep their natural look just much neater.
July 2, 2026
Unprompted review
Reply from Lissaire
Dear Zoe,
Thank you so much for your wonderful review!
We're delighted to hear that Lissaire has made caring for your linen trousers so much easier. Linen can crease incredibly quickly, so it's fantastic to know you're able to enjoy wearing them again without the hassle of traditional ironing.
It's especially great to hear that you're getting a neater finish while still maintaining the natural look and feel that makes linen so appealing.
Thank you again for choosing Lissaire and for sharing your experience.
Kind regards,
Hana / Lissaire
My dresses are the main reason I bought…
My dresses are the main reason I bought it and it handles them beautifully. Silk pieces always feel too delicate for my iron so I usually avoid pressing them myself. This makes them look neat without making me nervous about burning or overheating the fabric. The spray bottle also helps a lot when there are light creases around the waist or sleeves.
July 10, 2026
Unprompted review
Reply from Lissaire
Dear Elle,
Thank you so much for your wonderful review!
We're delighted to hear that dresses have become such a successful use for your Lissaire, especially your more delicate silk pieces. Being able to smooth garments without direct contact from a hot iron can make caring for delicate fabrics feel much easier.
It's also great to hear that the spray bottle is helping you tackle those lighter creases around areas such as the waist and sleeves.
Thank you again for choosing Lissaire and for sharing your experience.
Kind regards,
Hana / Lissaire
I was skeptical at first because I’ve…
I was skeptical at first because I’ve tried steamers before and never liked them. This is easier because I don’t have to stand there steaming the whole shirt myself. For busy mornings that makes a difference.
July 16, 2026
Unprompted review
Reply from Lissaire
Dear Daniel,
Thank you so much for sharing your experience!
We're delighted to hear that Lissaire has changed your perspective after previous experiences with handheld steamers. One of the biggest benefits is being able to set up your shirt, switch the machine on, and get on with your morning rather than standing there steaming the garment by hand.
It's wonderful to know that this hands-free convenience is making your busy mornings that little bit easier.
Thank you again for choosing Lissaire!
Kind regards,
Hana / Lissaire
I'm very pleased with this purchase
I'm very pleased with this purchase. It was easy to assemble and works as advertised.
June 28, 2026
Reply from Lissaire
Dear Richard,
Thank you so much for your wonderful review!
We're delighted to hear that you're pleased with your Lissaire and that you found the assembly straightforward. It's especially great to know that the machine is performing exactly as advertised and delivering the results you expected.
Thank you again for choosing Lissaire and for taking the time to share your experience.
Kind regards,
Hana / Lissaire
Great product and excellent follow up…
Great product and excellent follow up during ordering process
June 28, 2026
Reply from Lissaire
Dear Andrew,
Thank you so much for your wonderful review!
We're delighted to hear that you're happy with your Lissaire and that you had a positive experience throughout the ordering process. Providing clear communication and support from the moment an order is placed is extremely important to us, so it's great to know our team delivered that for you.
Thank you again for choosing Lissaire and for taking the time to share your experience.
Kind regards,
Hana / Lissaire
Simple review from me
Simple review from me: it works. I hang the shirt mist it a bit run the machine and it comes out neat.
June 17, 2026
Unprompted review
Reply from Lissaire
Dear Antoine,
Thank you so much for your review!
Sometimes the simplest feedback says it best — it works! We're delighted to hear that you've found a routine that works so well for you: hang the shirt, give it a light mist, start the machine, and let Lissaire take care of the rest.
Thank you for choosing Lissaire and for sharing your experience.
Kind regards,
Hana / Lissaire
I did not received the item
I ordered the item more than month ago but did not received it yet...
June 20, 2026
Reply from Lissaire
Dear Sergey,
Thank you for taking the time to leave your feedback. We completely understand your concern after waiting over a month for your order, and we’re sorry for the delay you have experienced.
You first contacted our team on 24 July to make us aware that your order had still not arrived. We responded on 25 July to confirm that we were looking into this for you, as the delivery time is clearly beyond our normal shipping timeframe.
According to the tracking information available to us, your parcel has been stuck in transit since 1 July, which indicates that an issue may have occurred within the logistics network while the parcel was in transit. Unfortunately, as today is Sunday 26 July, we are unable to obtain further information from the relevant logistics providers until they reopen on Monday.
Our team will be following this up with them directly on Monday 27 July to investigate what has happened to your parcel and determine the appropriate next steps. As soon as we receive further information, we will continue to contact you by email with updates so that you are kept informed throughout the investigation.
We appreciate that you have already waited considerably longer than expected, and we sincerely appreciate your patience and understanding while we investigate this with the logistics provider. Please be assured that your enquiry has not been overlooked, and we will continue working with you until we have further information and can reach an appropriate resolution.
UPDATE - A whole new order has been shipped to you - at no extra cost - after the order was deemed as lost.
Kind regards,
Hana/Lissaire
It works exactly as shown
It works exactly as shown. I can watch the footy while doing my weekly chore.
June 16, 2026
Reply from Lissaire
Dear Mark,
Thank you so much for your fantastic review!
We’re delighted to hear that Lissaire works exactly as expected and has made your weekly ironing routine that much easier. Being able to let the machine take care of your clothes while you sit back and watch the footy is exactly the kind of hands-free convenience we love to hear about!
Thank you again for choosing Lissaire and for sharing your experience.
Kind regards,
Hana / Lissaire
I wants to return a product but they…
I wants to return a product but they aren’t willing to work with me but then when we purchase it,it says free return.
June 26, 2026
Reply from Lissaire
Dear Santkumari,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel we have been unwilling to work with you, as we have been in direct communication regarding your return and have offered multiple options in an effort to reach a suitable resolution.
As discussed with our team, the product is not being returned because of a fault or issue with the Lissaire. You explained that you no longer require the machine because a family member had also ordered one for you, resulting in you having an additional product.
We completely understand that circumstances like this can happen, and you are welcome to return an unwanted product in accordance with the Terms & Conditions published on our website. However, where an item is being returned because it is no longer wanted or required, rather than because it is faulty, our policy states that the customer is responsible for the cost of returning the item.
We have also tried to provide an alternative solution that would avoid the cost and inconvenience of returning the machine altogether. Our Customer Support team offered you a 50% refund while allowing you to keep the Lissaire, meaning you would not need to arrange or pay for return shipping. This option was offered as an additional resolution but was declined.
Furthermore, our CEO, Sam, has personally reached out to you via email in an effort to discuss the situation directly and see whether we can come to a suitable resolution for you.
We therefore want to clarify that we have not refused your return or been unwilling to work with you. A return remains available in accordance with our published Terms & Conditions, an alternative 50% refund-and-keep resolution has been offered, and our CEO has personally contacted you to try to resolve your concerns.
We’re sorry that the options provided so far have not met your expectations, but we remain committed to working with you and hope we can reach a fair and suitable resolution.
Kind regards,
Hana/Lissaire
Reply from Lissaire
Dear Fonti,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you love your Lissaire and that it's working so well for you. Knowing that it's helping you save valuable time is exactly what we set out to achieve, and it's wonderful to hear it's making a real difference to your routine.
Thank you again for choosing Lissaire and for taking the time to share your experience.
Kind regards,
Hana / Lissaire
one laundry gadget i actually use
I’m not big on laundry gadgets but this one actually earns its place. Shirts trousers jackets even gym tops come out fresher without much effort.
July 15, 2026
Unprompted review
Reply from Lissaire
Dear Liam,
Thank you so much for your fantastic review.
We're especially pleased to hear that Lissaire has won you over, even though you weren't initially convinced by laundry gadgets! It's wonderful to know it's earned its place in your home and is helping keep everything from shirts and trousers to jackets and gym tops feeling fresher with very little effort.
Providing a convenient, hands-free way to care for everyday garments is exactly what we designed Lissaire to do, so your feedback means a great deal to us.
Thank you again for choosing Lissaire and for taking the time to share your experience.
Kind regards,
Hana / Lissaire
I work an office job
I work an office job, and Lissaire changed the game. I wasn't sure at first glance, but as soon as I used it, I couldn't imagine my daily life without it. Don't have to spend time ironing my shirt. Throw it on, eat something and get dressed for work. Solid product.
July 13, 2026
Unprompted review
Reply from Lissaire
Dear Adamos,
Thank you so much for your fantastic review.
We're delighted to hear that Lissaire has been such a game changer for your daily routine. Knowing that you can simply put your shirt on the machine, enjoy your breakfast, and get ready for work while it takes care of the ironing is exactly the kind of convenience we designed it to provide.
It's especially rewarding to hear that, despite your initial hesitation, Lissaire has become something you can't imagine your daily life without. Feedback like yours means a great deal to our team.
Thank you again for choosing Lissaire and for taking the time to share your experience.
Kind regards,
Hana / Lissaire
Good product but please supply a…
Good product but please supply a universal adapter with the purchase
June 25, 2026
Reply from Lissaire
Dear Paul,
Thank you for your review and for your valuable feedback.
We're delighted to hear you're enjoying your Lissaire. We're also very sorry to hear that you didn't receive the correct plug adapter with your order.
We do include a region-specific plug adapter with every order, so it sounds like there may have been a logistics or packing error in your case. We sincerely apologise for the inconvenience this has caused.
Please reach out to our customer support team at info@lissaire.com, and we'll be happy to rectify this for you as quickly as possible by arranging for the correct adapter to be sent.
Thank you again for bringing this to our attention and for choosing Lissaire.
Kind regards,
Hana / Lissaire
The lint remover surprised me
The lint remover surprised me. I thought it would just sit in the box but I use it on hoodies coats and dark pants all the time now.
June 25, 2026
Unprompted review
Reply from Lissaire
Dear Lane,
Thank you so much for your wonderful review.
We're delighted to hear that the lint remover has become such a useful part of your everyday routine! It's always great to hear when one of our accessories exceeds expectations, and we're pleased it's helping keep your hoodies, coats, and dark trousers looking fresh and lint-free.
Thank you again for choosing Lissaire and for taking the time to share your experience.
Kind regards,
Hana / Lissaire
Reply from Lissaire
Dear Fech,
Thank you so much for your 5-star review!
We're delighted to hear that you had a great experience with our customer service. Providing helpful, responsive support is something we take great pride in, so it's wonderful to know our team made a positive impression.
Thank you again for choosing Lissaire and for taking the time to share your feedback. We truly appreciate your support.
Kind regards,
Hana / Lissaire
Reply from Lissaire
Dear Stephen,
Thank you for your 5-star review and for sharing your honest feedback.
We're delighted to hear you're happy with your Lissaire. As you mentioned, while the machine does an excellent job of removing wrinkles and refreshing garments, some structured areas such as collars, cuffs, or thicker seams can occasionally benefit from a quick touch-up with a conventional iron for a perfectly crisp finish.
Our goal has always been to take the time and effort out of ironing the vast majority of each garment, leaving only minimal touch-ups where needed.
Thank you again for your support and for choosing Lissaire.
Kind regards,
Hana / Lissaire
I debated on a 5 star review BUT
I debated on a 5 star review, and although the outcome was perfect, there was a bump along the way. The original tracking issued for the shipment was cancelled. In our correspondence back and forth trying to get a good tracking number, the order was shipped again, with a NEW tracking number. Our order was received, and two days later, another one arrived. We offered to send back the second unit, but (here's the 5 star part) they opted to have us keep the second unit rather than ship it back. That's GREAT customer service. Although we have no use for the second unit, that gesture was much appreciated and we will give it away to someone who will needs it, will appreciate it and use it. GREAT JOB Lissaire!
June 20, 2026
Reply from Lissaire
Dear Mark,
Thank you so much for taking the time to share your experience.
We're delighted to hear that the machine met your expectations in the end, and we truly appreciate your patience while we worked through the shipping issue. We sincerely apologise for the confusion caused by the original tracking number and the duplicate shipment.
When it became clear that returning the second unit would be more inconvenient than helpful, we were pleased to let you keep it. It's wonderful to hear that you plan to pass it on to someone who will be able to enjoy it—that's a fantastic outcome.
Thank you again for your understanding, your kind words about our customer service, and for choosing Lissaire. It means a great deal to our team.
Kind regards,
Hana / Lissaire
You cannot order replacement balloons…
You cannot order replacement balloons for the machine. They are listed on the website but they will not ship them. When contacted they refuse to sell replacement balloons. I would not reorder without being able to get replacement balloons. The elastic in the balloons seems like it will wear out easily!!!
July 15, 2026
Unprompted review
Reply from Lissaire
UPDATED RESPONSE:
Dear James.
Thank you for leaving a further review regarding the balloon attachments. We understand this was an important concern for you, particularly after purchasing three Lissaire machines.
Since your reviews were originally posted, we have taken this feedback on board and worked hard to make individual balloon attachments available. We’re pleased to confirm that replacement and additional balloon attachments can now be purchased separately by all customers.
We also understand your concern regarding the elastic and its potential lifespan. However, we have not experienced customer complaints regarding the quality or longevity of the balloon attachments, and they are designed to withstand regular use.
We appreciate you raising this issue with us. Although this is the second review regarding the same concern, your feedback helped highlight an area of the customer experience that we could improve, and we're pleased that this option is now available.
Kind regards,
Hana / Lissaire
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