Little Big Sports Reviews 

196
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I bought a Paceman bowling machine for our U15s team and the battery stopped working after circa 19 months of normal use and correct storage etc…. On first contact the person who answered the phone st... See more

Rated 5 out of 5 stars

Overwhelmingly positive. Order came very quickly. There was a small snag just after purchased that was rectified in hours and exceeded all expectations. 6 months later a warranty issue cropped up (whi... See more

Rated 5 out of 5 stars

Katie was so helpful and kind in locating a cricket bowling machine, needed urgently as a birthday present. She is so knowledgeable on all of the products which was a huge help in making my decision.... See more

Rated 5 out of 5 stars

Delighted customer! Impressed, not only by your service and flexibility on ordering on the phone, but also by the speed of delivery. Both the Cricket net (delivered by UPS) and the bowling machine a... See more

Company details

  1. Sporting Goods Store
  2. Cricket Shop
  3. Golf shop
  4. Sports School
  5. Tennis Store

Written by the company

Sports Kit and Equipment for kids. Junior and child sized sports kit including cricket, tennis, football, golf, rugby, basketball, hockey, swimming and cycling


Contact info

4.2

Great

TrustScore 4 out of 5

196 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(196)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I bought the nets for my son's birthday. I was nervous that it wouldn't be delivered on time. I called the office and was assured it would be next day delivery as the item was in stock. Surprising in the current situation but delivery was as promised. Great customer service! And unlike most places at the moment my call was answered immediately. I would HIGHLY HIGHLY RECOMMEND this company. My son also loved his present!!!

April 30, 2020
Unprompted review
Little Big Sports logo

Reply from Little Big Sports

Thank you so much for shopping with Little Big Sports and posting such a wonderful review. Huge thanks

Rated 5 out of 5 stars

Outstanding customer service

I ordered the wrong size golf net due to some misinformation. Little Big Sports sent me the larger net at no extra cost. The customer service was some of the best I have ever experienced, absolutely no fuss and no effort required on my part. The delivery was extremely fast, the product is excellent. Couldn't be happier.

April 27, 2020
Unprompted review
Little Big Sports logo

Reply from Little Big Sports

Thank you Simon. Really appreciate your support. Hope you have had good use out of your net!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service . Efficient and friendly from start to finish and beyond!
Further enquiry post purchase was handled very swiftly by Katie in customer services .

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great delivery speed

We are returning customers as we are never disappointed with the level of service. The speed of delivery even during the COVID-19 outbreak has been fantastic. My husband ordered a cricket mat from someone else and it took weeks! Thank you Little Big Sports

April 21, 2020
Unprompted review
Rated 4 out of 5 stars

When it arrived a piece was broken due…

When it arrived a piece was broken due to it not being packed correctly. However, customer service were very responsive in trying to resolve and replacement part arrived. Has since operated fine. Variation in speed is more limited than expected but does the job.

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Seamless throughout

Seamless throughout - from easy ordering (from a diverse range of quality products) to fantastic communications and very quick shipping and delivery. Friendly and efficient customer service and a very user-friendly site. Will use again and would highly recommend.

April 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I phoned to enquire about cricket nets as the website was showing that some were due into stock very soon. The lady I spoke to was very helpful & managed to track down a net that had just come in. It arrived by courier three days later - fab service and couldn’t have been more helpful. Thanks

April 12, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. A really helpful lady managed to send me a bowling machine within 2 days of ordering it despite the Covid lockdown and in time for my son’s birthday. I am grateful!

April 4, 2020
Unprompted review

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