Little Booteek Limited Reviews 

258
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered 3 items. One item gave a 2-3 week dispatch time and 2 items gave a 3-4 week dispatch time. It is now 6.5 weeks and no dispatch. I have emailed and messaged via messenger on numerous occasio... See more

Rated 5 out of 5 stars

I have ordered several mystery boxes from Little Booteek ltd & they are always brilliant value for money. I also ordered a coat for my wife & she loves it. Postage times can vary but if you check... See more

Rated 5 out of 5 stars

Always had positive experiences with ordering from Little Booteek. I've ordered many times over the years and rarely had any problems at all. Any issues that did occur —mostly stock related outside th... See more

Rated 5 out of 5 stars

Brilliant! I love everything about little booteek because well there is so much to love, loads of gorgeous items permanently in stock as well as chooseday items where every week there's something new,... See more

Company details

  1. Clothing Store
  2. Bag Shop
  3. Children's Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

Alternative fashion at affordable prices. Branded items and unique items unavailable elsewhere.


Contact info

3.1

Average

TrustScore 3 out of 5

258 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(258)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome company......buy from here!!!

Awesome company, wonderful staff, highly recommended.
My girlfriend and I have had many items from Little Booteek over the years and have always found them to be polite, courteous and helpful. The orders are always as they should be and arrive in the time stated in the product listings. The products are excellent.
I have no hesitation in recommending Little Booteek.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing Company.

I have been a customer for a few years now of Little Booteek and I have never been disappointed, even in the mystery subscription boxes. There is so much care and attention that goes into each item and everything is so well made. The owner is really helpful and you can see that they care about each customer and they go the extra mile to make every order special.

I wouldn't hesitate to recommend Little Booteek to everyone and anyone, you're not just buying an item you are buying a bit of love, heart and soul with each one.

May 15, 2019
Unprompted review
Rated 1 out of 5 stars

Paid for special box

Paid for special box - waited 12 weeks for box to arrive. When it came I was highly disappointed. I contacted and asked for a refund and was advised it was non-refundable.
There was an item in the box which was meant to be a particular size - didn't look like the correct size. There was no size tag on the item and as it was underwear couldn't try item on and try sell on. I did some research and the brand the used for the underwear does not make it in the size I requested. I questioned this and was told that they buy at wholesale. When I asked for measurements I was told they didn't have one. When I tried to question it further was told rudely that they would discuss the matter with me any more. I asked for the companies details so I could get the measurements myself and again was told they wouldn't discuss it further.
I see other people advise the were unhappy with the box to which led to comments being turned off and those that weren't happy being slagged off on owners personal page which is linked to her business page.
Very disappointing no only with the poor customer service.

April 7, 2019
Unprompted review
Little Booteek Limited logo

Reply from Little Booteek Limited

Hi Izzy,

We offered you a refund on this, but you never returned it to us. Sorry you were disappointed with the box!

Rated 1 out of 5 stars

Negative reviews not taken well

I have been a customer of little booteek for about a year have ordered regularly and not had much problems apart from a free necklace that never arrived but they refunded me my p+p but I recently ordered the nightmare before Christmas mystery box, which for me was very disappointing when it arrived! It did take a while to get to me but it was stated that this would be the case so I was ok with this! As it is a mystery box they cannot be returned but they have a Facebook page to sell/swap things, which I posted it on to sell, other people commented on this post to express there own dissatisfaction with the box, one item particularly that can easily be bought very cheaply from sites such as wish/Ali express etc. And this was bought up in the thread. The owner of this company then proceeded to comment that she wasn’t happy with the comments on the thread which yes is understandable as she does put a lot of effort in to boxes but unfortunately you can’t please everyone!
But then she posted about it in her own personal fb page letting everyone comment rude things about me and the other people involved in the original selling post which is highly unprofessional in my opinion, will not be using this site again!

April 7, 2019
Unprompted review
Little Booteek Limited logo

Reply from Little Booteek Limited

Hi Kimberley,

Negative constructive reviews are always listened to and acted upon to provide a better service in the future. However in this instance, the comments were incredibly rude.

As for personal posts on social media, every person has a right to their own private posts. I also have no control over what other people comment in response to that.

Rated 5 out of 5 stars

Dark Disney MYSTERY BOX

Dark Disney MYSTERY BOX!
SO although this took a while (this was stated prior to order) to be put together it was worth the wait! It came in time for winter when you want to layer up!
In my mystery box I received a hoody with snow white on the back looking skeletony awesome! A candle, a necklace (Cheishire cat), 2 stickers (which I am going to put onto some candles for my candle collection) and a poison apple soap.
I am thoroughly happy with my purchase and will buy again in the future.
I already have an eye on loads of items on the website so come on Xmas money! Helloo new year buying sprees hehe!
Thank you again Carol and team!
Merry Christmas!

December 21, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, amazing staff, always deal with any queries within a good timescale, good quality clothing, fair postage prices and dresses with pockets!, what more could a girl ask for?! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Have been shopping at Little Booteek…

Have been shopping at Little Booteek for a couple of years now and cannot fault Carol and co. Fab products. Lovely alternative gothic style which totally takes me back to my younger days. Products do take 2-3 weeks to arrive but they don't disappoint. Quality is fab. Own a few pieces now from here .... and can't wait to own some more

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Best Alternative shop ever!!

I love Little Booteek and all their little branch offs. Carol and her team and amazing. Friendly and unique, always going out of their way to help. I've had them source specific items for me and even had issues with one order but they kept in contact and resolved it with great service. You can get advice and information quickly, great bargains and deals in their many groups and lots of cool brands including Carol's own Spooky Kook. Cannot recommend more!!

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent range of items at competitive…

Excellent range of items at competitive prices. Plus sizes are available whenever possible but many brands just don’t make a decent range of sizes, so that’s out of their control but can be frustrating! Their own awesome brand, Spooky Kook, always has a brilliant range of sizes so let’s hope the bigger brands catch on soon!

Excellent customer service with dedicated hard working staff. The owner and her staff works tirelessly to ensure she provides the best service possible for her customers.

The company has a number of Facebook groups for their regular customers and they work hard to build strong personal relationships with them all. They work so hard, running auctions, flash sales, competitions, weekly free gifts, different types of box subscriptions and many other activities every week. If there is a problem then it will be resolved quickly by Karen or Carol.

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I've been shopping with them for a good couple years. I'm plus size (20) so there isn't much choice out there for me when it comes to alternative clothing. They have their own brand, spooky kook, which goes up to I believe a size 26 or 28. Their accessories are fab, they hold 'auctions' and give aways. They even do payment plans for shoes!

I also love that they're a small business and the owner is always involved with the running of the social media pages and sales. She works her bum off to get everything dispatched, she helps with any problems.

December 20, 2018
Unprompted review
Rated 5 out of 5 stars

5 star everything.

Such great service, great prices and products. Nothing is too much of a problem if only all online stores were like this. Highly recommended 5*****. Thank you

December 20, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look