littlecraftybugs Reviews 

73
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been ordering from Little Crafty Bugs for a number of years now and have found their service excellent. Easy to order; good quality products; sent really quickly and well packaged. I would de... See more

Rated 5 out of 5 stars

I've just received another first rate order from Crafty Little Bugs. I'm delighted with the quality of their wooden baubles, the communication from their customer service and the speed of their delive... See more

Rated 5 out of 5 stars

Super products at competitive prices. Purchased some Gisela Graham blue poinsettas and blue clip on bird decorations for Christmas tree. Will be purchasing some more after christmas. Arrived in a coup... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 fairy christmas tree ornaments late Friday 7th May 2021 and received them before lunchtime today 12 May 2021. Outstanding to have them to picked and delivered so quickly. The fairies are b... See more

Company replied

Company details

  1. Craft Store
  2. Art Supply Store
  3. Christmas Store
  4. Gift Shop

Written by the company

Littlecraftybugs offers an extensive range of craft supplies for both adults and kids. We pride ourselves on supplying both the crafting necessities and sourcing unusual and alternative craft items that you won't find elsewhere. Rather than following trends we aim to inspire you to start your own!


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(73)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely loved the postcards I…

I absolutely loved the postcards I received ! Exactly what I wanted, fair price and good quality! Also great customer service ! I think it is unfair some reviews here, Actually it happened to me that I ordered an item and somehow it took money from my account and didn't process the order. I just spoke to my bank account and they gave me back the money ASAP. When I e-mailed costumer service they have always been friendly and helpful. No issue from my side and loved it !!

April 23, 2020
Unprompted review
Rated 1 out of 5 stars

Awful company, DO NOT USE

Awful company did not send order and did not respond to emails. After reading reviews I see that I am not the only one. Item got dispatched and never arrived that was 6 weeks ago. DO NOT USE COMPANY.

April 19, 2020
Unprompted review
Rated 5 out of 5 stars

Customer for eight years, no complaints!

Been buying from this company for about eight years for my craft workshops and never had a problem. Great quality products, parcels are always mailed on time and they're very helpful when I have my (probably sometimes silly) questions! Thank you.

February 25, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. I order two products that were over £50. I emailed them to see where they were as two weeks had passed and I paid extra for express delivery. They contacted me back to say they had sent them second class post and it is my responsibility to find them and I should contact the royal mail. I have told them that this is legally there issue and not mine. They emailed me back to say they will not resend them again or refund my money. I have now had to report this to the credit card fraud department who are now taking action. Just make life easier and DO NOT USE them

January 22, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS - PLACED AN ORDER AND RECEIVED CONFIRMATION OF DISPATCH ON 6TH DECEMBER WITH 3-4 DAY DELIVERY TIME. GOODS NOT ARRIVED AND SENT 3 EMAILS ASKING WHAT HAS HAPPENED TO THE ORDER TO WHICH I HAVE HAD NO RESPONSE. I HAVE ASKED FOR REFUND OR INFORMATION ON DELIVERY NO RESPONSE- DO NOT ORDER FROM THIS COMPANY AVOID AT ALL COSTS!!!!!!

December 16, 2019
Unprompted review
Rated 1 out of 5 stars

I placed an order with this company…

I placed an order with this company using the Express Mail ( 1- 2 days) option costing me £4.50 for some wire floristy frames for xmas wreaths, the items still werent here after 7 days waiting and when i emailed the company asking for tracking information i received a rude, unhelpful and unprofessional reply stating they had no tracking service and that this is only a standard order so can come anytime over the next 3 weeks. I complained and said well what have i paid extra delivery costs for? and requested a refund. They told me not to reply unless I wait for the items for another two weeks. Very misleading & unprofessional company I would NOT recommend. No contact number for them which sets alarm bells. Avoid at all costs

December 2, 2019
Unprompted review
Rated 1 out of 5 stars

Only part of order fulfilled by due date. Postage not refunded.

Purchased among other things 3 rolls of cellophane, to wrap presents, direct from the company. Paid £8.25 postage for special delivery in time for the party. Only one roll delivered. Price of 2 rolls refunded but not postage. The response from the company was "I’m afraid delivery service costs do not refer to the contents of the order, rather that the service was fulfilled." "For this specific service, a refund would only be provided if the entire order was delivered after the stated delivery date guarantee, which it was not."

September 6, 2019
Unprompted review

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