Little Formula Reviews 

365
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the formula works wonderfully for their babies and provides great relief. Consumers also emphasize the remarkably fast delivery services, ensuring that orders arrive right on time without any unnecessary stress. People love receiving thoughtful touches like personalized handwritten notes and sweet little extra gifts with every purchase. Some reviewers were not happy with the customer service experiences, mentioning difficulties when dealing with delivery delays and unhelpful support. A few consumers reported severe delays in receiving their packages and felt that support agents failed to make things right.

What people talk about most

Product

People report positive experiences with product, noting that the formula arrives quickly and safely while... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the exceptionally fast shipping... See more

Order

Customers consistently note positive experiences with order processes, frequently praising the incredibly... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the clean and wholesome... See more

Customer service

Users describe positive interactions with customer service, often praising the top-notch, responsive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My baby does so well on this formula he absolutely loves it He will not drink any other formula. Their customer service is friendly and efficient. They always give super cute gifts. I’m always excited... See more

Company replied

Rated 5 out of 5 stars

Amazing service! The shipping is always incredibly fast — not just once, but every time I order. My baby’s formula was running out, and I was so worried. Your quick delivery arrived just in time... See more

Company replied

Rated 5 out of 5 stars

By far the fastest shipping of any website I’ve ordered from. They don’t charge you extra for process your order quicker like some other places, they process it insanely fast because they’ve got great... See more

Company replied

Rated 5 out of 5 stars

My wife Liz and I have been so pleased with the services provided by littleformula.com. we were able to feed our little one the ha formula for the last 6 months with very pleasant results. It's been... See more

Company replied


Company details

  1. Organic Food Store

Written by the company

littleformula is a Germany-based online shop for high-quality organic baby food. We firmly believe that every baby deserves optimal nutrition from day one. That’s why our online shop only features well-trusted European organic baby formula brands. And if you need help finding the perfect match for your little one, our customer service team is happy to assist you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(365)

112 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have tried many American formulas…

We have tried many American formulas with no luck. I was nervous to order from Europe but loved the ingredients. Our little guy has done so good on this formula and it’s only been a few days. It’s been such a relief for us! Also an amazing company to work with! They’re fast and personable. So happy to have found them!

January 8, 2026
Little Formula logo

Reply from Little Formula

Hi Hailey,
Thank you so much for sharing this! We’re truly happy to hear your little one is doing well and that the transition brought you some relief. It means a lot to know our team and service made the experience a positive one for your family. <3

Lena from littleformula.com

Rated 5 out of 5 stars

The fastest shipping

The fastest shipping. And I enjoy the free little gifts.
HIPP Formula is top notch.

January 7, 2026
Little Formula logo

Reply from Little Formula

Hi Ali,
Thank you for the kind words. We’re so happy you loved the fast shipping and the little extras! :)

Lena from littleformula.com

Rated 5 out of 5 stars

Shipped fast, Packed well

Shipping was fast and product was in great shape. Yes I paid $20 for a box of baby rice cereal, which was mostly for the shipping I’m sure, but it was not available in the states and the ones available like ALL American food products in the states are are garbage and I’m not giving that to our family!

January 2, 2026
Little Formula logo

Reply from Little Formula

Hi,
Thank you so much for your feedback. We’re glad it arrived quickly and met your expectations, and we really appreciate your trust in choosing quality ingredients for your family. <3

Lena from littleformula.com

Rated 5 out of 5 stars

Love this company

Love this company
Great price, super fast shipping. I live in the United States and I feel like before I can blink my orders here. They send a handwritten thank you note which is such a nice touch. And usually some kind of freebie comes with your order. I highly recommend them and the products they sell. It’s nice to know that I can get good quality to my door fast.

January 3, 2026
Little Formula logo

Reply from Little Formula

Hi Megan,
Thank you so much! We’re really happy to hear that you had such a great experience. It means a lot to us that you noticed the little touches—we love adding those. <3 Thanks for the recommendation and for trusting us to get quality products to you quickly. We truly appreciate your support!

Lena from littleformula.com

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, FedEx delivered the package somewhere else, signed by F.frank which obviously isn't me or anyone in my house hold. My response from little formula was " Do you know a neighbor with that name?" And I do not. I asked to resend my order while this gets resolved. No answer. (I also put a claim with FedEx already) after I put a dispute with my credit company because i didnt get a response (this was already after new years) I re ordered again. And they're response was there was a holiday ( not to mention this all took place before the holiday) they canceled my new order because I disputed the other order that I didnt received. Not to mention, I've ordered from them in the pass. In my opinion, very unprofessional, especially when it has to do with babies and parents go out of there way to buy a good product which isn't cheap. I took my business else where. In my opinion customer service is the most important thing because i already took my business else where but I had to over night it for the need for my baby. They didn't care to make it right. They're excuse. Was a holiday. Im sorry but my baby doesn't stop eating because its a holiday.
They're are plenty of other websites with better customer service.

January 3, 2026
Unprompted review
Little Formula logo

Reply from Little Formula

Hi Salvatore,
We’re truly sorry for the frustration and stress this situation caused you—especially when it involves something as important as feeding your baby.

According to the FedEx tracking information, the package shows as delivered, though it appears it may not have reached you directly. As soon as you contacted us, we replied to your order and began working with FedEx to help locate the package. Unfortunately, this happened over a period that included public holidays in Germany (we do have more than in the U.S.) as well as the weekend, which limited how quickly we could receive feedback from the carrier. We understand this may have felt like a long delay, but we did not have the chance to fully resolve the situation before the next step was taken.

Before the investigation could be completed, you opened a dispute with your bank. Once a dispute is opened, it creates significant costs and restrictions for us. For this reason, we’re unable to ship new orders while a dispute is open, which is why the replacement order had to be canceled and refunded. Trust is very important to us, and we truly wish we had been given the time to make this right directly.

We’re very sorry for the stress this caused and for how the situation unfolded. We sincerely wish you and your family all the best.

Ben from littleformula.com

Rated 5 out of 5 stars

Arrived super fast and in perfect…

Arrived super fast and in perfect conditions.

December 17, 2025
Little Formula logo

Reply from Little Formula

Hi Ruba,
Thanks so much for the great feedback — we’re happy it arrived quickly and in perfect shape. :)

Lena from littleformula.com

Rated 5 out of 5 stars

formula was great and fast shipping!

great formula and fast shipping!

December 12, 2025
Little Formula logo

Reply from Little Formula

Hi Ashlyn,
Thank you so much! We’re really happy to hear you loved the formula and that the shipping was fast. We truly appreciate you taking the time to leave a review and hope to serve you again soon. <3

Lena from littleformula.com

Rated 5 out of 5 stars

I purchased this formula for my son and…

I purchased this formula for my son and daughter-in-law. She will only purchase formula from your company. I presented it to her as an early Christmas present. I was very happy with the packaging and the swift delivery.

December 12, 2025
Little Formula logo

Reply from Little Formula

Hi Michelle,
Thank you so much for your kind words. We’re really touched by your trust and happy to hear you loved the packaging and fast delivery. :)

Lena from littleformula.com

Rated 5 out of 5 stars

Thank you for the help and support when…

Thank you for the help and support when I had the problem with FDA form and FedEx wouldn’t deliver my order . You were fast on replying back to my email and giving me a solution.
I really appreciate that!

December 12, 2025
Little Formula logo

Reply from Little Formula

Hi Ergys,
Thank you for your kind feedback. We’re glad we could help resolve the issue quickly and appreciate your patience. It means a lot to know our support made a difference. <3

Lena from littleformula.com

Rated 5 out of 5 stars

Have been ordering formula from this…

Have been ordering formula from this company for over a year. Was originally ordering formula for my older son from a small company in NY, but during my second pregnancy they failed to help when I needed advice and my daughter was having issues with her formula. I found Little Formula in a goggle search. Forget the best prices, they were extremely helpful on multiple occasions in deciding which formula was best for my daughter. After 3 tries, we were able to find a formula that my daughter was able to tolerate and I’ve been ordering formula abroad ever since. I’ve also ordered a variety of porridges. Each order is meticulously packed. Always comes with freebies and a thoughtful handwritten note. They really make you feel like ‘family.’ Outstanding customer service and communication, best prices, fast shipping and flawless packaging. Really can’t recommend them enough. Do not be hesitant to order abroad or from this company.

December 10, 2025
Little Formula logo

Reply from Little Formula

Hi Biana,
Thank you so much for sharing this. We’re truly grateful you found us and trusted us during such an important time for your family. Helping you find the right formula for your daughter means everything to us, and we’re so glad she’s doing well. Your kind words about our service, packaging, and care really touch our hearts—we genuinely see our customers as family. :)

And thank you for being with us and for the heartfelt recommendation. <3

Lena from littleformula.com

Rated 5 out of 5 stars

Items were packaged up well and we…

Items were packaged up well and we received 2 free gifts also!

December 1, 2025
Little Formula logo

Reply from Little Formula

Hi Katie,
We’re really happy to hear everything arrived safely! Thanks for taking the time to share your experience. <3

Lena from littleformula.com

Rated 5 out of 5 stars

Peace of Mind

Fast shipping. Responsive customer service. Also, very impressed they track batch numbers in the unlikely event of a recall.

November 29, 2025
Little Formula logo

Reply from Little Formula

Hi Sophia,
Thanks so much! We’re really glad you had a great experience. And yep.. batch tracking is just one more way we’ve got your back. :)

Lena from littleformula.com

Rated 5 out of 5 stars

Little Formula is the only formula store i trust

Little Formula is a great company. Very reliable, very rapid shipping and response to messages. This is the only company I trust to order formula for my twins.

November 28, 2025
Little Formula logo

Reply from Little Formula

Hi Irissa,
We're really happy to be the one you trust for your twins. Always here with fast shipping and quick replies — we’ve got you covered! <3

Lena from littleformula.com

Rated 5 out of 5 stars

Great service

Great service ! Boxes arrived to NY in 3 days.

November 28, 2025
Little Formula logo

Reply from Little Formula

Hi Adriana,
Thank you for the amazing review! <3
We’re so glad your order arrived in NY so quickly.

Ben from littleformula.com

Rated 5 out of 5 stars

Quick shipping & Great CS

Quick shipping, great customer service! And loved the sweet treat too!

November 28, 2025
Little Formula logo

Reply from Little Formula

Hi Lindsay,
Thank you so much! Happy to hear you enjoyed the quick shipping, our service and the little treat. We appreciate you!

Ben from littleformula.com

Rated 5 out of 5 stars

My baby does so well on this formula he…

My baby does so well on this formula he absolutely loves it He will not drink any other formula. Their customer service is friendly and efficient. They always give super cute gifts. I’m always excited to get my box usually receive my product within two business days super quick. Absolutely love them!

November 24, 2025
Unprompted review
Little Formula logo

Reply from Little Formula

Hi NIna,
Yay, we’re so happy to hear this! <3 Sounds like your little one really loves his formula and we’re glad you’re enjoying the fast delivery and little surprises too. Thanks for sharing the love—it means a lot!

Ben from littleformula.com

Rated 5 out of 5 stars

Timely and Helpful

My order arrived in a timely manner. The company communicated with updates on my order. Thank you

November 10, 2025
Little Formula logo

Reply from Little Formula

Dear Angela,
Thank you so much for your kind words! We’re glad to hear your order arrived on time and that you were happy with our communication. We truly appreciate your support! <3

Anna from littleformula.com

Rated 5 out of 5 stars

You guys are so amazing

You guys are so amazing. I literally recommend little formula to EVERYONE. Always sending face masks, candies, bed time stories, etc. amazing customer service ever. If I could give 10 stars I would!

November 10, 2025
Little Formula logo

Reply from Little Formula

Dear Taylor,
Wow, thank you so much for your incredible review! <3 We’re truly touched by your kind words and love hearing that you enjoy all the little extras we include. Your support and recommendations mean the world to us!

Anna from littleformula.com

Rated 5 out of 5 stars

Amazing company!

Amazing company!
I will order their formula again for sure.
They also personalized my order which is really nice.
Great product/service.

November 10, 2025
Little Formula logo

Reply from Little Formula

Hi J.,
We’re thrilled to hear you loved the formula and appreciated the personalized touch. It means a lot to know you’ll be ordering again! :)

Anna from littleformula.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look