Little Formula Reviews 

365
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the formula works wonderfully for their babies and provides great relief. Consumers also emphasize the remarkably fast delivery services, ensuring that orders arrive right on time without any unnecessary stress. People love receiving thoughtful touches like personalized handwritten notes and sweet little extra gifts with every purchase. Some reviewers were not happy with the customer service experiences, mentioning difficulties when dealing with delivery delays and unhelpful support. A few consumers reported severe delays in receiving their packages and felt that support agents failed to make things right.

What people talk about most

Product

People report positive experiences with product, noting that the formula arrives quickly and safely while... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the exceptionally fast shipping... See more

Order

Customers consistently note positive experiences with order processes, frequently praising the incredibly... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the clean and wholesome... See more

Customer service

Users describe positive interactions with customer service, often praising the top-notch, responsive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My baby does so well on this formula he absolutely loves it He will not drink any other formula. Their customer service is friendly and efficient. They always give super cute gifts. I’m always excited... See more

Company replied

Rated 5 out of 5 stars

Amazing service! The shipping is always incredibly fast — not just once, but every time I order. My baby’s formula was running out, and I was so worried. Your quick delivery arrived just in time... See more

Company replied

Rated 5 out of 5 stars

By far the fastest shipping of any website I’ve ordered from. They don’t charge you extra for process your order quicker like some other places, they process it insanely fast because they’ve got great... See more

Company replied

Rated 5 out of 5 stars

My wife Liz and I have been so pleased with the services provided by littleformula.com. we were able to feed our little one the ha formula for the last 6 months with very pleasant results. It's been... See more

Company replied


Company details

  1. Organic Food Store

Written by the company

littleformula is a Germany-based online shop for high-quality organic baby food. We firmly believe that every baby deserves optimal nutrition from day one. That’s why our online shop only features well-trusted European organic baby formula brands. And if you need help finding the perfect match for your little one, our customer service team is happy to assist you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(365)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best

Little formula has been so great in every way. The order is always correct with wonderful products and excellent customer service.

October 2, 2025
Little Formula logo

Reply from Little Formula

Dear Adrienne,
Thank you so much for your incredible review! We’re so happy that our customer service team could meet your expectations! You're the best! <3

Lena from littleformula.com

Rated 5 out of 5 stars

Little formula is the go to company for…

Little formula is the go to company for the best formula brands and shipping is top tier. Orders come within 3-5 day's and all the way from Germany! Simply amazing! Packaging is also the best with instructions on how to prepare the formula. No other company does that. And a free gift!

October 1, 2025
Little Formula logo

Reply from Little Formula

Hi Samantha,
Thank you for your fantastic review!
Your words mean a lot to us and we hope to serve you again soon! <3

Ben from littleformula.com

Rated 5 out of 5 stars

Such fast shipping and my order always…

Such fast shipping and my order always comes with a little gift and a hand written note!

October 1, 2025
Little Formula logo

Reply from Little Formula

Dear Daphne,
We’re so happy to hear that you enjoy the fast shipping and the little extras we include with your order. Your support truly means a lot to us! <3

Ben from littleformula.com

Rated 5 out of 5 stars

Anna was so incredibly helpful and…

Anna was so incredibly helpful and patient with me. She walked me through everything and was just so kind. The products are amazing also. 10/10 recommend.

September 25, 2025
Little Formula logo

Reply from Little Formula

Dear Darilyn,
We’re thrilled to hear that Anna was able to help and make your experience so smooth. We’ll be sure to share your feedback with her. We’re also delighted you’re enjoying the products. Your recommendation means the world to us! <3

Lena from littleformula.com

Rated 5 out of 5 stars

Great service

Getting the formula was easy and fast! Costumer service was incredible an I got a present for my purchase. I’m going to keep buying from little formula.

September 24, 2025
Little Formula logo

Reply from Little Formula

Dear Karina,
Thank you so much for sharing your experience! We’re so glad the formula arrived quickly and that our customer service team could make the process smooth for you. It makes us happy to hear you enjoyed the little gift too. :)

Lena from littleformula.com

Rated 5 out of 5 stars

Awesome!!!

Fast delivery, great communication and shipping updates, items packed carefully. Overall great experience! I will definitely order again 😊

September 24, 2025
Little Formula logo

Reply from Little Formula

Hi Nadine,
Knowing you had a great experience means a lot to us, and we can’t wait to serve you again soon!

Lena from littleformula.com

Rated 5 out of 5 stars

Always super quick delivery

Always super quick delivery! My go-to for German formula!

September 22, 2025
Little Formula logo

Reply from Little Formula

Hi Julianna,
So happy to be your formula BFF! Nothing makes us happier than keeping your little one stocked with German formula. :)

Lena from littleformula.com

Rated 1 out of 5 stars

The milk is breaking my baby out really…

The milk is breaking my baby out really bad

September 22, 2025
Little Formula logo

Reply from Little Formula

Hi Meredith,
We’re so sorry to hear that the milk is causing a reaction for your little one. If you’d like, we’d be happy to offer you a different formula to try for free—please reach out to our customer service team so we can assist you directly.

Just as a note, rashes can sometimes be a sign of CMPA (cow’s milk protein allergy). Unfortunately, we don’t have a formula for confirmed CMPA. In this case, it may be best to speak with your pediatrician about a plant-based alternative, which we do not currently offer.

Lena from littleformula.com

Rated 5 out of 5 stars

Excellence communication

Excellence communication, timely delivery, and great customer support!

September 19, 2025
Little Formula logo

Reply from Little Formula

Hi Jenny,
Thank you for your fantastic review! Your words mean a lot to us and we hope to serve you again soon! <3

Lena from littleformula.com

Rated 5 out of 5 stars

On time and great prices

I had always buy my baby’s formula from little formula and it had been great. Always on time and the price is the best of the market. They usually have some promo that also helps. Thank you 🙏

September 17, 2025
Little Formula logo

Reply from Little Formula

Dear Sonia,
Thank you so much! <3
We’re happy to hear you’re enjoying our prices, promos, and timely deliveries. Your trust means the world to us!

Lena from littleformula.com

Rated 5 out of 5 stars

Shipped and arrived quickly

Shipped and arrived quickly! Item as described.

September 17, 2025
Little Formula logo

Reply from Little Formula

Dear Paula,
Yay! Glad everything arrived just right! :)

Lena from littleformula.com

Rated 5 out of 5 stars

Amazing experience!

Amazing experience!
Fast delivery! Incredible service!

September 17, 2025
Little Formula logo

Reply from Little Formula

Dear Nofar,
So happy to hear this! :) Fast delivery and great service are what we aim for!

Lena from littleformula.com

Rated 1 out of 5 stars

I am very disappointed with the service…

I am very disappointed with the service from Little Formula. My order, placed on September 1, has been delayed until September 12 due to the lack of verification of the country of manufacture, and my inquiries have received no real response.
What frustrates me the most is the complete lack of prompt communication. As a customer, I feel ignored, and the delay is causing serious problems for my baby.

September 12, 2025
Unprompted review
Little Formula logo

Reply from Little Formula

Hi,
We are truly sorry for the frustration and inconvenience this delay has caused you and your baby. We understand how important timely delivery is, and we regret that your experience has fallen short of expectations.

Please allow me to clarify: the delay was not due to inaction on our side, but rather to recent changes in U.S. customs regulations, which have impacted all carriers and companies handling international shipments. All necessary paperwork was uploaded, but processes at U.S. customs were not running smoothly, which resulted in a backlog and delays.

That said, we take full responsibility for keeping you better informed. You should never feel ignored, and we are improving our communication so that customers like you receive timely updates whenever unforeseen issues arise.

Lena from littleformula.com

Rated 1 out of 5 stars

I understand the shipping delays that…

I understand the shipping delays that occur due to new U.S tariff policy, but. I cannot understand why customer service is not responding.

September 12, 2025
Unprompted review
Little Formula logo

Reply from Little Formula

Hi MJ,
I completely understand your frustration. Shipping delays have unfortunately been caused by the recent U.S. tariff and customs policy changes, which have impacted many international shipments. While these delays are outside of our control, what is within our control is communication — and I sincerely apologize that you did not receive the timely updates you deserve.

Lena from littleformula.com

Rated 1 out of 5 stars

No response

No response. It's been two weeks and we still haven't received our package.

August 5, 2025
Little Formula logo

Reply from Little Formula

Hi Audrey,
We completely understand the frustration with delays. The current backlog is on the US Customs side due to new regulations and all necessary paperwork has already been uploaded.

All affected customers (including you) were informed by email and SMS and we’ve now also reached out to you directly with an offer of a free reshipment.

Thank you again for your understanding — these delays are temporary, and we truly appreciate your patience. :)

Rated 5 out of 5 stars

Little Formula has great prices

Little Formula has great prices, extremely fast shipping to the USA and wonderful customer service!

August 29, 2025
Little Formula logo

Reply from Little Formula

Dear Reece,
We’re thrilled to hear you’re happy with our prices and fast shipping. :)

Anna from littleformula.com

Rated 5 out of 5 stars

Communication is incredible

Communication is incredible! Confirmation of shipping address and shipping information so quickly. The included guide and batch report for reference is helpful to have and the written note is always a nice touch.

August 26, 2025
Little Formula logo

Reply from Little Formula

Dear Gabriella,
Thank you so much for your incredible 5-star review! <3

Anna from littleformula.com

Rated 5 out of 5 stars

Great service!

Very professional service. Fast shipping, love the free gift, note, and instructions. Cannot wait to order from them again.

August 27, 2025
Unprompted review
Little Formula logo

Reply from Little Formula

Thank you for your great review! We can't wait to serve you again! <3

Ben from littleformula.com

Rated 5 out of 5 stars

All-in-one

Great customer service, fast shipping and the best quality formula!

August 25, 2025
Little Formula logo

Reply from Little Formula

Dear Joseanne,
Your kind words are highly appreciated! <3 Thanks for being our amazing customer!

Ben from littleformula.com

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