Little Steps Nanny and Events Agency Reviews 14

TrustScore 4.5 out of 5

4.3

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Company details

  1. Child Care Agency
  2. Children's Club
  3. Creche
  4. Employment Search Service
  5. Recruiter

Written by the company

Little Steps is a Multi- Award Winning UK Nanny and Events Introduction Agency, owned and managed by Charlotte. Little Steps seeks to find and provide highly skilled, fun, caring and vetted childcare professionals for your household, wedding or your event in Surrey, Berkshire, Hampshire, Wiltshire, The Cotswolds & South West London areas, within the United Kingdom. Charlotte holds an extensive array of childcare experience from her employment as a Full Time Nanny, Temporary Nanny, Proxy Parenting, Event Nanny and a Day Care, Nursery Manager. She holds a Level 5 qualification in Early Years and Education, whilst holding a number of additional, recognised childcare qualifications. Charlotte has recruited and vetted a number of childcare professionals throughout her career and holds a strong Nanny and Early Years network, with excellent knowledge of Surrey, Berkshire and Hampshire. Charlotte understands the requirements of both families' and nannies, who are seeking the right match!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 5 out of 5 stars

Charlotte

Charlotte, Kelly and Steph looked after a group of children at my daughters wedding. I cannot recommend them enough. They were efficient and communicative throughout the whole process. They were flexible, helpful and resourceful. I totally trust their service. The children were very happy and one of them asked if he could go back the next day which is the best recommendation!

August 26, 2023
Unprompted review
Rated 5 out of 5 stars

Search for full-time Nanny role

Charlotte was highly responsive and helpful during a recent search for a full-time Nanny. She provided us with very relevant and screened candidates and was hugely supportive throughout the process.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have been working for Little Steps agency now for over 6 months. I have regular work offered to me and find them very professional to deal with. The venues are always first class and rate of pay is very competitive. I am put in contact with all clients beforehand so we are able to discuss details in advance to put us both at ease. I would highly recommend for both nannies and clients looking for childcare options to get in touch...

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

As an agency Little Steps are fantastic…

As an agency Little Steps are fantastic to work with. From the very start of my communications with Charlotte it was very clear what was needed from me and I was given the support and guidance to meet that criteria. Since then I have attended numerous bookings and events through the agency and each one has also been a success. From the first step of enquiry to following up after the booking, all information and details have been clearly provided and any questions have been answered. Communication is always professional, and responses are never waited on for long!

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great agency

Charlotte is very friendly, she’s efficient and organised and responds quickly to messages and emails. Joining the agency was a quick and easy process. Good rates of pay with a varied mixture of work depending on what you are looking for, from permanent full time to part time or just regular temp/adhoc work!

August 19, 2022
Unprompted review
Little Steps Nanny and Events Agency logo

Reply from Little Steps Nanny and Events Agency

Thank you Emma for your review of our Nanny Agency services. I’m pleased to hear you found the registration process easy and are happy with our response times.

Rated 5 out of 5 stars

Highly recommend Little Steps !!!

I have worked with Charlotte and other nannies for almost a year now, and I can not fault Little Steps! It is a lovely company run by someone who really cares about providing outstanding nanny services! Charlotte is always on the other end of the phone and gets back to me so quickly.

Little Steps provide nanny services at wedding events and I find that these are always smoothly run with lots of happy children and parents! Ad hoc nannying is so convenient for me whilst I am studying at university. But I know that lots of the nannies that do these events have found nanny families through Charlotte!

I definitely recommend Charlotte to families looking for a nanny and also to nannies looking for a new role or additional work! :)

August 17, 2022
Unprompted review
Little Steps Nanny and Events Agency logo

Reply from Little Steps Nanny and Events Agency

Thank you for your lovely review of our Nanny Agency services Laura. I’m pleased to see my passion comes through with the event bookings, pop-up crèches and temporary bookings.

Thank you for the recommendations, it means a lot to a small business who prides itself on its good customer experience.

Rated 5 out of 5 stars

Fantastic Professional Helpful Nanny Agency

I work as an event and wedding nanny for Little Steps and all communication and positions I’ve fulfilled have been smooth, enjoyable and very professional. Little Steps have also helped me secure temporary and permanent nanny positions so I can highly recommend them both for those looking for work and to parents looking for their next nanny.

August 16, 2022
Unprompted review
Little Steps Nanny and Events Agency logo

Reply from Little Steps Nanny and Events Agency

Thank you very much for your honest review Faye. I’m pleased to hear you find my Nanny Agency has great with communication and it’s been a pleasure to place you in roles with my clients on a permanent and temporary basis.

Rated 5 out of 5 stars

Amazing service ⭐️

We have used Little Steps Nanny and Events Agency for the babysitting service and have always had suitable and professional babysitters. Will continue to use their service. The process has always been very quick and efficient.

May 19, 2021
Unprompted review
Little Steps Nanny and Events Agency logo

Reply from Little Steps Nanny and Events Agency

Thank you very much for your review Claudia. I’m pleased to hear you have been happy with our Babysitting service in the past and please don’t hesitate to contact me again in the future for any further help with finding a suitable and vetted evening nanny/babysitter.

Rated 5 out of 5 stars

Highly recommend

Charlotte at little steps is great, she is in the process of helping me find a part time nanny job and constantly keeping me in the loop! Always on the end of the phone or email and responds efficiently. Recommend her highly to potential family’s looking for a nanny and also nanny’s looking for a new role!

May 19, 2021
Unprompted review
Rated 1 out of 5 stars

I could NOT recommend AVOIDING this…

I could NOT recommend AVOIDING this agency enough and I hope this serves to warning to hard working mothers and families. The agency set us up with an individual that had no intention on being a long term fit, wasting time and energy and money. Following this the agency asked us to write our own add and found no time to return a call to discuss (provided only an email response) where they expected to take large sums of money for the work WE as a family did in the way of structuring, interviewing and communication. Please don’t waste time and money on this agency. They will mislead you and fail to ever return a call. Do not put the welfare in f your children in their care, their objective isn’t to provide this, it’s to take your money. Children’s welfare is not something to con families over. BE WARNED

May 19, 2021
Unprompted review

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