Little Wings Factory Reviews 552

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Had to tick box agreeing to credit or exchange only before I could order. Sized up as advised, to largest size available but it was tiny. Refused refund due to ‘policy’, but neither exchange or cred... See more

Rated 3 out of 5 stars

Measurements good, but legs too short. Great detail such as the side zip and button. Unfortunately on only the second wear, the dungaree strap came undone, can't actually see any stitches, whereas th... See more

Rated 5 out of 5 stars

The dress I bought is absolutely beautiful and I love it so much, this is my favourite dress brand 😍

Rated 5 out of 5 stars

Absolutely beautiful dress, very well made, good quality material and lined. Definitely order one size bigger than your usual size 👌 xx

Company details

  1. Women's Clothing Store
  2. Dress Store
  3. Vintage Clothing Store

Written by the company

Vintage clothing collections including Fifties Dresses, the Swing Dress, Floral Tea Dress and more vintage fashion dresses in the UK.


Contact info

3.5

Average

TrustScore 3.5 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Cheerful dungarees

Measurements good, but legs too short. Great detail such as the side zip and button. Unfortunately on only the second wear, the dungaree strap came undone, can't actually see any stitches, whereas the other strap is stitched in place. This doesn't detract from my enjoyment of the garment which I'm overall pleased with. Just the finish on the detail let it down.

January 23, 2024
Rated 5 out of 5 stars

Mother of the bride dress

I'm absolutely delighted with the dress I ordered it's really well made . I was kept updated from the time my order was received to dispatch and when I could expect delivery. It fits well although I'm a size 16 I ordered an 18 and I'm glad I did .

January 23, 2024
Rated 5 out of 5 stars

Perfect as always very prompt delivery…

Perfect as always very prompt delivery and the dress is just perfect. Very well made and good material. It goes well with all my other dresses I have bought from this site. Such a shame they are closing down. Hope they will be back once prices settledown

December 23, 2023
Rated 5 out of 5 stars

Quality clothing

I only fairly recently found this company. I've ordered several dresses for my mum and she absolutely loves them. The quality of fabric and construction is excellent. The dresses fit well and hang beautifully.
However I've just gone online to order some more dresses and see they are closing down, such a shame.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing dress

A beautifully made dress that looks really lovely on. Love the colour, style and the pockets. Fits perfectly. Amazing price for such a quality item with speedy delivery. Can’t wait to wear at Christmas functions and will definitely look to purchase dresses from you again.

November 3, 2023
Rated 3 out of 5 stars

Poor packing

Colour lovely, fit a little tight. Sadly packed poorly and dress creased and crumpled, and didn't not improve after hanging

September 22, 2023
Rated 4 out of 5 stars

Wedding ready!

Really pretty dress. Perfect for a wedding that I'm going to attend. I had kind of hoped for a more silky fabric though. Very glad I brought the underskirt to go with it because it really does give the dress more definition

September 22, 2023
Rated 1 out of 5 stars

Sent me the wrong dress

Sent me the wrong dress, I emailed to ask for a shipping label as per thier refund policy to return. No response, chased again but I was coming up to the end of the 14 day period and I was worried they would not refund me if I left it any longer. Returned the dress at my own cost. They refunded the dress but not even the original postage. Now through thier fault, I am close to £10 down with no dress.

September 14, 2023
Unprompted review
Rated 1 out of 5 stars

Abysmal customer service

I'd not heard of this company but hadn't seen bad reviews, so thought I'd give them a try. Awful experience!

I ordered two dresses. One was faulted, the other was too big on chest and too small on hips, even though my hips are smallest part of my body. Just awful fit.

I emailed them and their response was poor. They ignored my emails regarding the expected prepaid label for faulted goods. Finally sent me one by email a good while later, no apology for delay.

I returned the dresses, expected refund around £40. SIXTEEN DAYS later, still no refund and not even an email from them. Took out a PayPal case as they ignored my email again. 4 days later PayPal tell me I will be receiving a refund in about 5 days. Still no response whatsoever from Little Wings, never mind an apology!

Absolutely awful business, I will do my best to warn potential customers of their terrible business practices. Avoid, avoid, avoid!!!

September 18, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look