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Littlewoods Reviews 

39,424
•
TrustScore 4.5 out of 5

4.3

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 3,905 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that packages arrive promptly and often ahead of schedule. People appreciate the extensive product selection available on the website, finding that items are simple to order and match descriptions perfectly. Shoppers also value the clear communication regarding order progress, making the entire purchasing process smooth and convenient from start to finish. However, some people mentioned receiving incomplete orders or missing items that required follow-up support. Some reviewers were not happy with customer service, noting that getting help to resolve these unexpected delivery issues took too much time.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast and efficient shipping times. Many... See more

Product

Consumers find product to be positive, highlighting excellent quality and items that arrive exactly as... See more

Order

Users describe positive interactions with order, noting that the online process is simple and intuitive.... See more

Service

People report positive experiences with service, highlighting wonderfully prompt assistance and professional... See more

Customer service

Reviewers highlight ambiguous experiences regarding customer service. While many consumers report frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As always fast service from Littlewoods but one thing stops this being a 5 star review and that's the use of Evri for deliveries on the Isle of Wight, they are dreadful, leaving instructions for them... See more

Rated 5 out of 5 stars

Received the lawnmower within days. Not the easiest to assemble (for me at least) but does a fantastic job. The power washer was directed to the wrong area by Royal Mail so only received two days ag... See more

Rated 5 out of 5 stars

Ease of ordering . Buy now pay later really helpful . Fast delivery of product . Good communication about my orders status . Very pleased all round excellent service .

Rated 5 out of 5 stars

Great service as usual. I've been a Littlewoods customer for years . I order a new 15 tog duvet. Its hypoallergenic , lightweight and toas. Delivery was next day, we;; packaged too.arm

Company details

  1. Clothing Store

Written by the company

Shop with Littlewoods, The Online Catalogue With Flexible Payment Terms, Free 48 Hour UK Delivery and Free Returns

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(39,424)

3,719 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ease of ordering

Ease of ordering . Buy now pay later really helpful . Fast delivery of product . Good communication about my orders status . Very pleased all round excellent service .

August 28, 2026
Unprompted review
Rated 3 out of 5 stars

Since i first started out with KAYS…

Since i first started out with KAYS then changed to littlewoods i have been with the company since 1988 to now, i have must of spent upon between £20,000 to £30,000 pounds with them,
But now i only have to pay £300 on the account, but i am feeling that i am being harrest becouse since may until now september i have been paying £100 a month.
why is that i thought it should be going down??
so i am thinking of to close the account after a decade of being a loyal customer ....

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I have been a customer of Littlewoods for the best part of 20 years now. As a man in my early fifties who does not have the time to visit the local high street to browse & window shop it has and continues to be so convenient for me. If I need something I can usually find it on line with Littlewoods, order and receive items in a couple days and on the odd occasion something does not quite fit or suit I can send it back with no hassles of returning to the high street.
On the odd occasion I have had to contact the customer service team it has been a quick and simple procedure and the issues have always been resolved as requested.
I cannot fault Littlewoods and would highly recommend them to anyone thinking of signing up to have a shopping account with them.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

It’s easy to shop with Littlewoods

It’s easy to shop with Littlewoods.ts convienient to be able to try things at home before purchasing and the choice is good especially with Bras! Delivery is very quick and returns are easy and again are quick. I will continue to shop with littlewoods

August 28, 2026
Unprompted review

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