LiveFootballTickets Reviews 

21,143
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,844 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that purchasing tickets is a straightforward process, accompanied by rapid delivery straight to digital wallets and completely smooth stadium entry. Customers are consistently thrilled with the incredible seats provided for high-profile matches, ensuring that everyone enjoys a memorable and special outing. However, some customers also noted facing stressful situations where tickets had unfortunately already been scanned or unexpected issues arose at the stadium turnstiles. Consumers additionally described occasional frustrations regarding delayed email delivery or minor mistakes during the initial booking process that required extra support to resolve.

What people talk about most

Service

People report high satisfaction with the service, highlighting a smooth experience from start to finish.... See more

Order

Users describe positive interactions with order, highlighting a seamless and straightforward purchasing... See more

User experience

Clients share positive opinions on user experience, highlighting seamless ticket purchases, excellent... See more

Website

Reviewers share mixed feedback about their experiences with the website. While some consumers report that the... See more

Location

Customers consistently note positive experiences with location, mentioning that places matched their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service, with regular updates about ticket status, tickets amazing on the 4th row making our experience even more special. Tickets received via email over 48 hours before and then shar... See more

Rated 5 out of 5 stars

I was really unsure if the tickets for Man City v Arsenal would work but we had absolutely no problems getting in. I emailed during the week about my tickets and received a reply straight away.... See more

Rated 5 out of 5 stars

I used the site to buy tickets for myself and the family to watch Sporting CP during our holiday in Lisbon. The service from start to finish was great. Tickets were easy to buy. Communication about ti... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Five-Star Service Fantastic service from start to finish. We purchased our tickets for the West Ham vs Watford game yesterday, and everything was spot on. Great tickets, excellent comm... See more


Company details

  1. Event Ticket Seller
  2. Soccer Store

Written by the company

LiveFootballTickets is a leading secondary marketplace for purchasing football tickets. With a user-friendly interface and a wide selection of matches from top leagues around the world, LiveFootballTickets makes it easy for fans to secure their tickets to live matches. LiveFootballTickets is committed to providing the best customer experience possible, with quick and reliable service and a secure purchasing process. Whether you're a die-hard fan or just looking for a unique sporting experience, LiveFootballTickets has you covered. Join the thousands of satisfied customers who have relied on LiveFootballTickets to make their football dreams a reality.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(21,143)

3,694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tickets had already been used…

Paid £160 for community shield tickets, on getting to the gate found that the tickets had already been used. I guess they are sold to multiple people and the first to get there gets in?

Won't use again.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Charity Shield

Ordered charity shield tickets the night before the fixture.

Comms were good, tickets delivered on email this morning and no issues at the ground.

Would use again.....

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

No guarantee

My tickets were about to arrive 15.08. The event was 16.08. Until 09:00 am of the day of the event tickets were not sent.
Terrible support without any guarantee that will arrive. This was the birthday gift of my son. Never again.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

My first experience using Livefootballtickets

This was my first time to use livefootballtickets website. I checked the reviews and took the gamble. It worked. Getting in was easy. The tickets in the wallet worked straight away. The location was as described when I bought the ticket.
No problem at the end. Happy ending.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, as usual.

Easy to navigate website and place order. Ticket arrived in good time with clear instructions on how to use. No problems whatsoever at the stadium. I've always found LiveFootballTickets totally efficient and reliable.

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

Sent me Man City tickets when I wanted…

Sent me Man City tickets when I wanted Arsenal side ones for community shield final no helping when email and charged me £200 when tickets r now £40 each awful site. Now I have to travel 4 hours to sit in the wrong end of who I support, shocking

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

I would strongly advise anyone to avoid…

I would strongly advise anyone to avoid buying from LiveFootballTickets.com. Price and location ordrered is total wrong. No money in return, at least the difference i real proces. Money back 150% garantier - my as. They buy cheap and sell expensive…

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Was a bit dubious when buying the…

Was a bit dubious when buying the tickets as I have been scammed before, this company were great our tickets arrived in plenty of time,entry into the stadium was easy and we had great seats a good time was had by all.

August 9, 2026
Unprompted review
Rated 1 out of 5 stars

Lied about what's included......

Lied about what's included bought Tickets for West Ham v Portsmouth in the Great Britton Lounge.
The listing advised under the what's included section.
"Three-course chef-station dining" and "Savour fresh chef-station dining before kick-off."

Live football tickets later confirmed the meal was not included and refused a refund stating they offer no refund policy.

I am sure they are reasonable for match tickets only, but do not buy any level of hospitality as it seems they deliberately mislead what's actually included.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

I am writing a piece on football…

I am writing a piece on football ticketing for my blog and I was surprised to see Away Section tivkets at Everton for the game against Manchester United available - can I ask what is the source of these tickets are they legit ? Given the Touting problems \ investigations - it kind of looks like you are a ticket tout.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

5 star Service

I had issues with mobile tickets for a match recently and Josh sorted it out. He went above and beyond and it was so appreciated. 5star service! Thanks Josh

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

First Football match

I have never been to a football game and this was my first time booking tickets so did not know the procedure, rules etc. I didn’t know that buying tickets from a third party site is highly frowned upon. Also I discovered the tickets from the actual website were £35 each, I paid £150 for both tickets for me and my son. Don’t get me wrong, money isn’t an issue considering it was a treat for my son and his first game also but knowing there is a lot of risk that comes with this. Everything went entirely smooth, tickets were fine but I have given 1 star because I can imagine that if it goes wrong then it could be bad.

I also received an email containing the following:

Your seats are together unless we told you otherwise. The names printed on the tickets are not relevant — they do not need to match your own.

If a steward asks how you got the tickets, say they were shared by a friend.

If anything goes wrong

Please do not contact the club directly.

This to me is a bunch of red flags and I am not sure it’s entirely legal what they are doing.

July 25, 2026
Unprompted review
Rated 1 out of 5 stars

Unusable tickets

Under no circumstances should anyone use this site to purchase tickets!
I purchased tickets for Manchester United v Nottingham Forest in May and upon attempting to scan the tickets at the turnstiles, it became obvious that the tickets could not be used. The tickets where then taken off me by the club and I had to buy two more to attend the match.
Thankfully, my bank refunded the amount but please stay away from this site as it is a quite shady operation

May 17, 2026
Unprompted review

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