Zero stars really!! They are now under investigation by Amazon because it's the second time I had to cancel an order with them due to them never giving a guarantee on delivery! First they said they ne... See more
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I have purchased a set of dumbells from this company and had placed the order before reading the reviews after which I was convinced I had made a big mistake and would loose my money. I tried to tra... See more
If there was a no star option that’s what I would give. Sent me a faulty item, kept the conversation to get a refund going for two months, I should have read the return policy first, because their ti... See more
Ordered a stool from them ! Received an email from tracking saying it was collected and on its way .then …tumbleweeds. Tracking info showed it not moving for days ( only coming from Dandenong to So... See more
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Brought from this store on eBay
Scammers scammers scammers
Thief’s thief’s thief’s
Do not buy there items as they will be wrong or poor quality . And you will not be refined .
My partner and I Brought from this store on eBay . Brought a trailer cover that was the wrong size and when asked to refund . I was informed to send it back to their warehouse and now they will not refund me my money .
It has now been 4 months and all I get is excuses and run arounds . DO NOT BUY FROM THIS COMPANY
I wish I could leave zero stars!
I wish I could leave zero stars!! Disgusting customer service. Item had to be returned and they charged me nearly $100 to “restock” the item. Do not buy from them.
Do not buy from LIVIBE
Do not buy from these people - still get automated response saying exactly the same as >6months ago Crappy product delivered damaged and promise refund yet they use the system to win out in the end. They ask you to remove negative ratings whilst they keep your money & promise replacement product or refund but that never happens as they hold you out till too late to re-claim - absolutely disgraceful service.
Do not buy of LIVIBE
Do not buy from these people ordered a…
Do not buy from these people ordered a Christmas present mid Dec still no parcel have contacted them several times and get different excuses everytime absolutely disgraceful service.
Do not buy of LIVIBE
Don't shop here!
Please don't order through this company. I purchased a Christmas tree through catch from there company and the tree was faulty, mind you I'd paid $180 for this tree. I found the responses to be rude and almost generic, upon explaining how there tree was unsafe for young children due to the sheer amount of white fake snow that fell off the tree and explaining Ive had snow frosted trees and never had this amount fall off they just wouldn't accept the fact it was faulty at the end they wanted me to pay for shipping and a 15% restocking fee to return the tree. What a absolute joke !
AVOID AT ALL COSTS
Be careful dealing with this "company" who are incompetent and have no customer service. They sell on various platforms such as Mydeal, Catch, Kogan, etc. Avoid at all costs.
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