Just received some Vivienne Westwood earrings and they were in great condition and shipped out fast. But some of the packaging like the card was bent and it ended up not requiring a signature. Would b... See more
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Review summary
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Item size description is not so clear. But the packing was fine, & shipping was fast! Generally was a great shipping experience, thanks a lot!
Never received my item never shipped my item. Over 1 week and did not ship. 1 star. Stick to the bigger fashion stores like Farfetch cettire senser Update: order shipped will modify rating as neede... See more
Company replied
Wide selection of items from which to shop. Customer service can be rather relaxed when resolving returns and refunds, requiring persistence.
Company replied
Company details
About LN-CC
Written by the company
LN-CC is a progressive retail concept, combining a unique art-based installation store in London and an online platform run with the same attention to detail and forward-thinking approach. Its offering is a combination of independent brands and luxury designers, showcasing a curated edit from the runway and unique collections from around the world. LN-CC presents its own interpretation of luxury, redefining the opinion of modern retailing in a curated, conscious and considered way.
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Contact info
18-24 Shacklewell Lane, London, United Kingdom
- +44 (0)156 443 2078
- enquiries@ln-cc.com
- www.ln-cc.com
3.6
Average
3K reviews
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I have not received my order or any…
I have not received my order or any communication about it yet
October 11, 2025
Reply from LN-CC
Dear Tina,
Thank you for your review.
We are terribly sorry to read that. We kindly inform you that we have contacted you privately.
We look forward to speaking with you.
Sincerely,
Sent me a necklace instead of the…
Sent me a necklace instead of the earrings I ordered. When I wrote to them to enquire about sending me the earrings when they received the returned necklace, they never answered me. It’s been over a week since I emailed the company.. .no response. It’s been 5 days since UPS picked up the necklace to return and haven’t heard that it has been received. Pretty disappointing customer service. Won’t be buying anything from you again.
October 2, 2025
Reply from LN-CC
Dear Laurie,
Thank you for your review.
We are terribly sorry to read that. We kindly inform you that we have contacted you privately since we did not receive any communication regarding it.
We look forward to speaking with you.
Sincerely,
Great selection of brands
Great selection of brands. Fast shipping. Website is a little slow but could be on my end, all around a good experience.
October 4, 2025
My 500€ Margiela pants was not the one…
My 500€ Margiela pants was not the one pictured.
No reply from the customer service yet :/
October 6, 2025
Reply from LN-CC
Dear Tom,
Thank you for your review.
We are sorry to read that. As we are already in touch we can continue the conversation privately.
We look forward to speaking with you.
Sincerely,
Sent me wrong item
August 31, 2025
Reply from LN-CC
Dear Costantinos,
Thank you for your review.
We are terribly sorry to read that. We kindly inform you that we have contacted you privately.
We look forward to speaking with you.
Sincerely,
very correct delivery
very correct delivery. no hassel with documents. everything perfect!
October 3, 2025
Slightly damaged packaging
Just received some Vivienne Westwood earrings and they were in great condition and shipped out fast. But some of the packaging like the card was bent and it ended up not requiring a signature. Would buy again just keep in mind some packaging might be messed up.
October 2, 2025
Ordered 2 pair of trainers from Italy…
Ordered 2 pair of trainers from Italy to the UK. Quick service. Safe packaging. UPS also made a great job. Hands up for LN-CC!
October 8, 2025
A FRAUD SO FAR !!
I have been waiting for three weeks already to get an Order I placed. I called and wrote emails, dms and nothing happens. The guys on the phone does not understand what Customer care means. They think they are doing us a favor.. THREE WEEKS FOR GETTING ÍTEMS I PAID FOR Or MY MONEY BACK. THAT SIMPLE..
September 16, 2025
Unprompted review
Reply from LN-CC
Dear Vincent
Thank you for your review.
We are terribly sorry to read that. We kindly inform you that we have contacted you privately.
We look forward to speaking with you.
Sincerely,
Never had such a bad experience in a…
Never had such a bad experience in a store… My recommendation: DO NOT BUY ON THIS SITE. I only received a partial refund for the wrong item they have sent. Poor customer service that never answered to my emails, even though they indicate here that they contacted me privately. They prefer to ensure they keep a good reputation instead of answering to their current customers.
September 30, 2025
Unprompted review
Reply from LN-CC
Dear Client,
Thank you for your review.
We are sorry to read that, could you kindly provide us with your order number in order to verify if we can assist you further?
We look forward to speaking with you.
Sincerely,
It is an expensive coat and it was nor…
It is an expensive coat and it was nor properly packed. Just a simple piece of plastic. For a maxmara Coat, I would expect much better like in the shop?!!
September 16, 2025
Reply from LN-CC
Dear Elodie,
Thank you for your review.
We are sorry to read that the packaging was not up to your expectations. We kindly inform if it does not satisfy your needs you have the option to return it following the return instructions:
https://support.ln-cc.com/hc/en-us/sections/360002154960-Requesting-a-Return
We remain at disposal for further infomation.
Sincerely,
There's always a unique selection of…
There's always a unique selection of products on the platform, that no one else provides. Thus it aligns with my style preference(s).
September 22, 2025
it is very good price and fast…
it is very good price and fast shipping without problem with customs.
its also luxury brand that i can touch when its on sale . i hope to shopping next time soon
September 7, 2025
I asked for specifics regarding my…
I asked for specifics regarding my order and was provided with vague information. I won't ever be shopping at ll-cc again.
September 17, 2025
Reply from LN-CC
Dear Manuel,
Thank you for your feedback.
We kindly inform you that your order could not have been cancelled since it was already handed over to the courier. However, we kindly remind you that you always have the option to return the parcel following the return instructions on our dedicated page.
We remain at disposal
Sincerely,
Great place to shop
I enjoy shopping and hunting best prices at LN-CC.
I’ve had a misunderstanding on duties topic when returning an item, but the customer service has been very helpful and understanding.
Great prices and experience!
September 3, 2025
Great
Great. Ordered the wrong size so ordered two pairs of trainers and sent the others back. Refunded me once they had received them back.
April 20, 2025
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