Loadrans LLC Reviews 134

Nick and Eric are so amazing!! They’re so helpful and their customer service is really good. I would recommend this company to anyone who is looking for a moving company. They helped me to move from LA To San Francisco. Incredible guys!

Love this company! Second time using Loadrans LLC for my move and I had great experiences. Dos and his team had been tremendously helpful and understanding. Grateful to the company and the crew especially for their hard work!

Loadrans really delivered on their promise. The whole move was stress free. They handled both fragile items and heavy stuff with the same care.

The driver kept in touch during the whole cross-state move which gave me peace of mind. All my furniture made it without a scratch. 5 stars.

I am rating this company a zero. From the beginning they have been dishonest, rude and treats women with no respect. They got the quote wrong from the start, and when the truck arrived, it was only one-third of a small truck - I told them I have a 4-bedroom, 4-car garage house. When they tell you someone is going to call you, it never happens. When you call customer service, they are rude and can’t wait to get you off the phone. When I FINALLY received my furniture, 2 weeks to go from Washington to Idaho, I had several items damaged, and one item completely destroyed. I have asked for replacement or compensation but have not heard a word from them. Not a surprise, so I will have to take other steps to get my compensation.

I started out with safeship which was a broker big mistake the rip-off began from day one after they promised me the world low bid me and then screwed me . I was transparent about everything I told him exactly how much I had and what I had then they Source out everything they probably go for the cheapest they could find so I ended up with this company .These are not professional movers they were day laborers didn't give a shit about anything .I told these people I had Collectibles fragile Collectibles they treated them like rubbish everything's broken they don't care they lie they play games like one person pretends to be a good cop the other one's a bad cop they tell you your a VIP when actually it's crap service you get guys that don't even want to be on the job that give you a hard time complaining they are not getting paid enough and argue the whole time they're there after you've paid tens of thousands of dollars for this move . Basically they're just day laborers really know nothing about moving .They pack the trucks with the delicate stuff on the bottom the heavy stuff crushing it . When they open the back of the U-Haul trucks it look like a little kid threw in their toys things were sideways upside down there were no straps holding anything in it was shameful . I have so much damage it's not even funny and I don't even think they're going to cover their damage because it's all a game they don't give a damn. stay away from these people don't use a broker go straight to a credited moving company. The people that picked up my stuff in California part of this company were crap they didn't wrap anything they charged me for packing everything's in paper they put all my tiffany lamps in a box with no wrapping we know what that look like when it got here they broke chairs they broke tables unreal everything was marked fragile .I guess nobody knows how to read or they have such good insurance they don't give a damn. They strong arm you for money . It's one price and then it's a whole nother big price. They probably already know that it's going to be a crap job maybe throw out some insurance claim money and go on to the next person because they already made their money. We'll see if they pay up on all the damage somehow I think they'll weasel the way out of it like they've done through this whole thing of being not responsible . Worst experience ever I have had four coastal moves and one European move never been through anything like this. Everything so outsourced that nobody knows what the other person's doing they're accounting people didn't know I paid it was just a fiasco and every possible way . They should all burn in hell.

They will overcharge you on the day of pick up when you do not have any other option but follow their loot.
If you do not do so, they will steal your property. They will damage it. They ensue that you do not get insurance in advance so that they do not have to pay for their stealing. They will damage your properties. Stay away from them if you want to move safely. I will give them negative start if i could. Please note that business owner has American name but most of the employees in the operation are immigrants from middle east.

I heartily endorse Loadrans Llc! Excellent moving company! helped me relocate my belongings from Louisiana to my new house in Oregon, and they did a good job. incredibly productive and a pleasure to work with. Everything was completed quickly and with care. Strongly suggested!

Movers Sergio & Dennis were great! They loaded everything quickly at the price we agreed upon. I’m hopeful they will be able to deliver in the window the sales person quoted me on the phone, but so far Sergio did a great job with the pickup in my move from Oregon to Texas.

Sergio and Denis did a great job to make sure they loaded all my belongings with care. I’m thankful they were able to help with my big move!

This company was hired by my broker. I would NEVER hire this company as they do NOT care about you at all. This company picked up my belongings on June 28th, 2025. They were supposed to have 2 trucks but only came with 1, but later a driver showed up with a U-haul truck. When they left at midnight, they had all my belongs and had tied my Cal-King mattress to the back of the truck against the door. I had told them that we would be ready for delivery by July 7th. I was told that it could take a week or maybe 2 before they would deliver our things. On the 7th I called and was told that a driver had not yet been assigned to our delivery. The following week I called and was told the same thing, but they added that they have 21 days to deliver. The following week I was told all the same information except this time they added it is 21 business days. They picked up our belongings on June 28th, 2025 and did NOT deliver until August 22nd, 2025. During this time frame my father-in-law became sick and my husband had to go to him. They told me that my items were being loaded and would be delivered the day of his funeral. So I stayed at our new home but on the 13th of August, the day of my father-in-laws funeral they stated that they haven't been able to get a driver and so they wouldn't be able to deliver. I missed seeing him prior to his passing and then wasn't able to go to the funeral as we are several states away. They delivered on August 22nd, a Semi and a shuttle truck. Neither had a lift gate which is what I paid for. Our friends had to bring their tractor over to unload our items. My husband, 2 young men, and myself had to help unload as they only sent 2 people to unload instead of the 4 that I was told would be here. Most of our furniture was broken or destroyed. Antique radio and Jewelry box had the legs ripped off completed. They used tape on my oak table, floor lamp & shade, toolboxes and most anything that they thought they could tape. They had shrink wrap so I don't understand why they felt the need to tape everything a ruin it. We paid a lot of money to have most of our items trashed and now I have to file a claim which can take up to 120 days for them to respond and then my response can take 90 or so days and then... this could take another year before I can enjoy our move. I was told the if they didn't deliver in the 21 business days I would be paid $30 a day. Now they are saying that they actually have 30 business days to deliver and that I would need to add the late fees to my claim. DO NOT USE THESE PEOPLE!!! They do not care about you or your belongings. They didn't care that I missed my father in laws funeral and they didn't care that we had to purchase items to live while we waiting for our things to arrive. I hope this review saves someone from the heartache that we have suffered.

This company doesn't care about you or your stuff. I'm missing boxes from hiring them. They operate from several different names, i googled the phone number and came up with Loadrans, aka Rapid Express and whatever other names they operate from. I tried to file a claim but the paperwork is incomplete.
They should not be in operation.

Alex and Andrew are very friendly and did awesome!

If I could give Zero stars, I would. The moving brokers I hired hired Loadrans to transport my property from Las Vegas to Syracuse NY. It's been three months and I still do not have my property. They don't answer the phone. They constantly give you the run around about where your property is and when it will arrive. NEVER EVER CONSIDER THIS COMPANY! EVERRRRRRRRRR!

*** Please read this before you consider using Loadrans LLC as your moving company. *** I am in my 60's have moved several times in my lifetime and never write reviews. Upon delivery of our items - boxes were destroyed, boxes are missing, boxes marked fragile were damaged and placed upside down. I can't believe the amount of items that were broken (and my husband has always always commented on how much bubble wrap I use and I have never ever had things broken. It's like they have no regard for your personal items and just threw things around. I will be filing a claim and it will be interesting to see if they every find our missing boxes. - I would highly recommend using another moving company!!!!!!!!!!

Used Coastal Moving Services who contracted out to Loadrans for my move. After all my stuff was picked up (Saturday, August 16), I was told it would be at destination a week from my first available date (8/22 so should be at destination by 8/29). I got a call the following Wednesday (8/20) saying my move was being loaded and would arrive in 4-5 days. 5 days later, nothing. I call and ask when its coming and they say it never got loaded because the driver cancelled so now it wouldn't be loaded until Thursday (8/28) and would arrive Saturday or Sunday (a day or 2 after the date I was given as the last possible date it would arrive). No one ever bothered to update me, no phone call, nothing. I tell them I start work Friday and ask if they can try to get it there sooner. They say "we'll see what we can do." Again, I get no update until I call Wednesday and they say it'll be loaded Thursday (I'd bet all the money I have they did not make the slightest effort to get it there sooner). Get the text Thursday saying its loaded and will be there in 3-4 days and I'll get a call 24 hours before (8/31 or 9/1. Now several days after the "last possible arrival" date I was given. Now we're on day 3 and still no call saying it'll be here by tomorrow so I'm once again calling them for an update on what the delay is this time, when they should be calling me about the delays, AND THERE SHOULDN'T BE THIS MANY DELAYS!!!!!! We're now over a week after when I as told my things would arrive and several days after what I was given as the "last possible arrival" dates. I'm getting no updates unless I call (and when I do its always a 20 minute ordeal to get anyone who knows what they're talking about. Will NEVER use them for a move again

Rating: 1/5 Stars
Move Details: Washington State to Illinois, Long-distance relocation
Summary: Extortion, Contract Fraud, and Hostage Tactics
Loadrans LLC operates what appears to be a fraudulent moving scheme designed to extort money from customers whose belongings they hold hostage. This company should be avoided at all costs and potentially investigated by authorities.
How the Scam Works
We never contracted with Loadrans LLC. We hired Transport America Moving Services, but Loadrans secretly processed our payment and took control of our belongings without our knowledge or consent. They then held our possessions hostage to extract additional money.
Fraudulent Business Practices
Contract Manipulation:

Took over our move without disclosure or consent
Initially processed payment, then refunded it to demand cash wire transfers
Sent us a completely new contract with their name while holding our belongings
Refused to honor the original contract terms we agreed to with Transport America

Extortion Tactics:

Held our belongings hostage for 25 days
Refused delivery unless all fees were paid via untraceable wire transfers
Violated contract terms that allowed credit card payments
Refused to provide proof of any legitimate contract or authorization

Identity Fraud:

Actively impersonated Transport America in phone calls, emails, and texts
When confronted about this deception, they admitted to the impersonation
Used this false identity to maintain control over communications and payments

Lack of Transparency:

Would not provide documentation showing their relationship with Transport America
Operated in the shadows without customer knowledge until problems arose
Used deceptive practices to force wire transfer payments

Delivery Disasters
After being forced to wire money under duress:

Delivered belongings in two separate shipments over 25 days
Multiple items were lost or damaged
Delivered wrong items belonging to other customers
We had to locate other victims to exchange misdelivered belongings

Red Flags - Classic Moving Scam

Bait-and-switch: Takes over contracted moves from other companies
Payment fraud: Demands wire transfers after processing credit cards
Identity fraud: Impersonates other companies in communications
Hostage tactics: Refuses delivery until additional cash payments made
No transparency: Won't provide legitimate contracts or authorization
Poor handling: Lost items, wrong deliveries, damaged goods

Warning to Others
Loadrans LLC appears to be part of a sophisticated moving scam network. They work with companies like Transport America to deceive customers, then hold belongings hostage to extract money through wire transfers. This is likely illegal and should be reported to authorities.
If you encounter this company:

Do NOT wire them money
Contact your state's consumer protection agency immediately
File complaints with the FMCSA and Better Business Bureau
Consider contacting law enforcement

Recommendation
NEVER do business with Loadrans LLC under any circumstances. This company appears to operate through fraudulent means and extortion. Protect yourself and your belongings by choosing legitimate, licensed moving companies with verified business practices.
Would I recommend? Absolutely never.
Would I use again? This company should be shut down.

Worse moving company. Had to call multiple times to get my 75 year old dad’s furniture delivered. Took a week from original delivery date to deliver. Plus the original price was doubled upon delivery.

Delivered with 15 min notices then when they showed up the actual movers took another hour to get there.

Several broken items. Poor communication. Received stuff that wasn’t his AND they left all the packing garbage on the side wall. Took us 9 black garbage bags to take everything to the dump.

From the beginning the movers showed up 6 hrs late, showing up after office hours so I couldn’t report the enormous increase of price from what I was initially quoted. I had a long distance move from Calif. to Florida where I am still waiting for my household goods to arrive (1 1/2 months) now. When trying to communicate with people on the phone I have been hung up on three times, barely any response by email with the account manager who lies saying my goods are in transit when they are not. I’ve been paying a lot of money for two months now for an empty storage. I will definitely be taking legal steps for breach of contract. I just pray my things are not damaged, missing, or worse. I would not recommend this horrific unprofessional company to anyone!!!

Problems from the beginning. Absolutely terrible. In the end, weeks behind. Inaccurate information provided throughout—if any was provided at all. Hung-up on numerous times. In the end, they lost 1 package and broke a custom made dresser. This move cost me thousands of additional dollars because of their inaccurate communication.