Poor trainer who did not seem enthusiastic or at times remotely interested. Paid little to no attention to the detail of practical assesments and had not prepared which online video aides he would sho... See more
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Warning I was ripped off! I did contact the company to explain and ask for refund and was basically told that I would not get anything back because it was a technicality I paid over the odds for this... See more
I having done over 10 first aid courses including a 3 day course can honesty say that I am 90% In theory a first aider.. I feel sorry for the 1st time participants as they didn't have the relevant... See more
Company replied
They turned up to do a day course which is 6 hours the trainer said he finished at 12.30 so only 3 hours. Do not use this company as they do not deliver the amount of training they advertise.... See more
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Interactive class with opportunities to…
Interactive class with opportunities to learn practically. Really informative and enthusiastic teacher. Only thing is I would of liked a bit more time to cover everything .
realy good day
Great course
I really enjoyed the first aid course, it was very informative and the man teaching delivered the course very well. It was a friendly and comfortable atmosphere. The course was broken up well and the food provided was great. I don’t have any complaints and feel confident as a first aider at work.
The training and the Trainer were…First class
The training and the Trainer were excellent. I really cannot fault it. However, Tutorcare whilst being equally briliiant until I requested hard copies of the certificates.This took over 2 weeks despite the e certificates arriving within 2 hours of the course finishing.
The staff really enjoyed
The staff really enjoyed! Andrew made it fun, and enjoyed the interaction!
First Aid traing
All staff reported that the course was enjoyable, relevant and engaging.
Pressurised sales pitch, but too little attention to delivering a course for our needs.
This company provided a first class tutor for our course. However, she had not been briefed about the how we wanted the course to be tailored for our needs, and taking into account our mature years. She was able to respond and adapt the course appropriately after she arrived. I had made it clear to Tutorcare at least 6 times that we are a voluntary group, no Head Office, and with an age range of 60+.
I asked twice for an outline of the course, and was only sent it on the 3rd time of asking.
I would say that the company puts a lot of attention on bringing in business. I received lots of calls and messages to entice me to book a course. It's a shame that once booked, very little attention is made to ensure the course fits the group.
5* for the tutor, 3* for the sales team (too much pressure and contact), 2* for attention to detail for the planning of the course for our group.
Good service
All our delegates were very complimentary about the trainer and the course content
Highly recommend
Most enjoyable course. We all learned a lot from the day and the trainer was excellent
Excellent service
The trainer was excellent
The trainer was excellent, he provided an informative, relevant well prepared course, a great deal was covered, but it felt like fun. All our staff said it was more like a staff day out, a real team building experience.

Reply from Local First Aid Courses
The Instructor was first class and came …
The Instructor was first class and came prepared. Sadly the paperwork for the training wasn't sent to us until the day before the training.
We booked the training some weeks before so there should have been no excuse for the late delivery of the supporting paperwork.
Really positive first experience
Really positive first experience. From booking and organisation to first class delivery, which fully met our expectations.
Excellent Trainer
We had a trainer Lee Whall he was amazing, made everything so easy to learn and remember. Very polite. Made first aid training fun and enjoyable.
Short Notice of Booking Course
Had to book course at very short notice and they were very helpful in making this happen.
Difficulties over invoicing and …
Difficulties over invoicing and payment, too much emailing to me about payment when I had explained that the Deputy would be settling the invoice. Invoice then settled but still contacted about when I would be paying - it was sorted in the end but better booking and invoicing arrangements would improve the service, too automated I think. Actual training rated very highly by the staff so thank you for that.
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