Lockerkeys.biz Reviews 33

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I ordered meds cabinet keys. Unfortunately they didn't fit as I needed the older version of the key. They were able to cut the key I needed from a photo I sent and replaced the keys free of charge and... See more

Rated 5 out of 5 stars

Wish to express my appreciation of a first class service. Replacement keys and one spare lock/key ordered with you Tuesday evening online. Received this Thursday morning fitted within 5 mins of l... See more

Rated 5 out of 5 stars

Had previously used another company for several years -they were okay but exoensive and we frequently had to wait for ages for order to arrive. By the time they did we sometimes forgot who had ordere... See more

Company replied

Rated 1 out of 5 stars

I called this company as my keys were not delivered. A lady answered and was so rude to me . They never make mistakes we must had put them in the bin. Finally got them to refund the £7 but say we are... See more

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3.5

Average

TrustScore 3.5 out of 5

33 reviews

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Rated 5 out of 5 stars

Great service and support

I ordered meds cabinet keys. Unfortunately they didn't fit as I needed the older version of the key. They were able to cut the key I needed from a photo I sent and replaced the keys free of charge and I just sent the wrong keys back to them. Really helpful!

August 12, 2022
Unprompted review
Rated 1 out of 5 stars

I called this company as my keys were…

I called this company as my keys were not delivered. A lady answered and was so rude to me . They never make mistakes we must had put them in the bin.
Finally got them to refund the £7 but say we are not welcome to order from them anymore I have been a customer of theirs for years . They clearly need to learn to be polite and deal with problems .

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Superb the best service ever…

Superb the best service ever and I’ve been in a customer services business for 40 years
Nothing was too much trouble they responded fast and delivered super quick and got me out of a real
Pickle
10/10 couldn’t recommend anyone any higher
‘Simply awesome’
THANKYOU

July 8, 2020
Unprompted review
Rated 5 out of 5 stars

Our Go-To for Replacement Keys

We have used Lockerkeys on several occasions now, and have never been disappointed. It is so easy to navigate the website, the prices are veryreasonable, the products are delivered quickly, and the customer service is incredible.

February 6, 2020
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Rang to attempt to rectify a problem with keys that a colleague ordered incorrectly. I spoke with Amanda on the phone and was appalled by her customer service skills. She was very rude and we will definitely not be using this company going forward.

July 24, 2019
Unprompted review
Rated 5 out of 5 stars

Excellant Company

Wish to express my appreciation of a first class service. Replacement keys and one spare lock/key ordered with you Tuesday evening online. Received this Thursday morning fitted within 5 mins of landing on my doormat. Highly recommended service.
Many thanks & kind regards.

Robert

July 19, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service.

I will be ordering some more keys very shortly. Easy to use online ordering system. The delivery was very quick, came the next day. You should try it yourself!!!

July 18, 2013
Unprompted review
Lockerkeys.biz logo

Reply from Lockerkeys.biz

Thanks Ann for that great 5 star review. We're looking forward to processing your next order. If you know anyone that needs replacement keys or locks please show them our website.

Regards
Yigal Sofer
Manager

Rated 5 out of 5 stars

Fast

Got exactly what we ordered, quickly and cheaper than having keys cut locally.

July 15, 2013
Unprompted review
Lockerkeys.biz logo

Reply from Lockerkeys.biz

Hi Chris, thanks for the 5 star review. If you know of anyone that needs replacement keys and locks please let them know about our website.

Glad we could be of service,
Yigal Sofer
Manager

Rated 5 out of 5 stars

Couldn't believe the amazing customer service. Fantastic. thank you!

Easy to identify your missing key from the lock number. I ordered and the key arrived promptly....but oh no I had transposed 2 numbers and ordered the wrong key. hoping that they would agree to change it I contacted Lockdoctor but not only did they change it but sent a replacement first class post no charge! Can't ask better than that. thank you so much

July 10, 2013
Unprompted review
Rated 5 out of 5 stars

very efficient service

I was very impressed with the service and the speed of delivery. I would recommend you to anybody.

July 8, 2013
Unprompted review
Lockerkeys.biz logo

Reply from Lockerkeys.biz

Thank you for the 5 stars Tom.
Regards, Yigal
dotbiz Group

Rated 5 out of 5 stars

What a Find!!

Had previously used another company for several years -they were okay but exoensive and we frequently had to wait for ages for order to arrive. By the time they did we sometimes forgot who had ordered them! Then I went on-line and found Lockerkeys.biz - wow wow wow!! Simple to use web-site, super fast delivery and very competitive pricing what more could I ask for!!

July 7, 2013
Unprompted review
Lockerkeys.biz logo

Reply from Lockerkeys.biz

Thanks for the great 5 star review Joy. We notice that you have now used our website many times so there is no greater compliment to all our efforts.
Kind Regards,
Yigal Sofer,
Manager
dotbiz Group

Rated 5 out of 5 stars

Excellent key cutting service.

One of the best online buys that I have enjoyed - excellent product, good prompt service and communication. Recommended.

July 6, 2013
Unprompted review
Lockerkeys.biz logo

Reply from Lockerkeys.biz

Many thanks for the 5 star review. If you know of anyone else who needs replacement keys or locks please show them our website www.lockerkeys.biz.
Yigal Sofer

Rated 5 out of 5 stars

faultless

Quick delivery, easy pay on line excellent service

July 5, 2013
Unprompted review
Lockerkeys.biz logo

Reply from Lockerkeys.biz

Hi Pete, thanks for that 5 star review. We are all really glad that you like our online service.

Regards,
Yigal Sofer
dotbiz Group

Rated 5 out of 5 stars

Fast delivery and effecient service

They appear to be a great key company. I placed my order and they arrived promptly and they fitted perfectly which is a first.

I would highly recommend them to anyone.

Thanks
Al

July 5, 2013
Unprompted review
Lockerkeys.biz logo

Reply from Lockerkeys.biz

Thank you very much for the 5 star review Al.

Kind regards,
Yigal Sofer

Rated 5 out of 5 stars

Fast service

order key 4pm and next day 10am delivery with P.O. cannot complain service first-class

July 5, 2013
Unprompted review
Lockerkeys.biz logo

Reply from Lockerkeys.biz

Hi Tony, thank you for your 5 star review, we do our best to provide a next day wherever possible. If you know anyone else that needs replacement keys or locks then do please let them know about www.lockerkeys.biz

Regards,
Yigal Sofer
dotbiz Group

Rated 5 out of 5 stars

Great job

Needed replacement locker keys at work. Had tried another site but their ones for my number didn't work. Took a risk and tried these guys and it paid off. They did work. :)

July 4, 2013
Unprompted review
Lockerkeys.biz logo

Reply from Lockerkeys.biz

Hi Joanne, thank you for the 5 star review. We are happy that we could help you when no one else could.
Yigal Sofer
Manager

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