Locker Shop UK Ltd Reviews 

65
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I've used LockerShopUK for many years and purchased many different items, mainly lockers, PPE cupboards & COSHH cupboards. Never had an issue with the quality ever. Prices are good and they are always... See more

Rated 4 out of 5 stars

The lockers were great when they arrived. One little blip - we had asked that the date and time of delivery would be told us the day before, but all we received was a phone call when the delivery dri... See more

Rated 4 out of 5 stars

I ordered a unit with six lockers and combination locks. Looks very smart and all works very well although one door is a little sticky. No instructions supplied either for installation or operation... See more

Company replied

Rated 5 out of 5 stars

A very good product, customisable for our needs. Build quality seems very good and although a little more costly than other products they come fully built - great for ease and also stronger.

Company replied

Company details

  1. Office Furniture Store

Written by the company

The UK's Number One for Locker and Storage Products. The most competitive UK prices. FREE UK Mainland Delivery on most products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.4

All reviews

(65)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

The lockers arrived in great condition

The lockers arrived in great condition. There were some issues with the delivery (a vehicle breakdown, which was completely out of their control) but they were very responsive when I phoned them, they contacted the delivery company and very quickly got back to me with more information about the rescheduled delivery. Really friendly and efficient communication, thank you.

March 24, 2023
Rated 5 out of 5 stars

Excellent service

It was so easy to make contact and communicate what I needed.
Whatever I did not understand was explained.
I received all items when they said I would, and all in excellent condition. I was so pleased when we ordered a second batch.
What can I say. Excellent service. Thank you John

December 17, 2022
Rated 4 out of 5 stars

The lockers were great when they…

The lockers were great when they arrived. One little blip - we had asked that the date and time of delivery would be told us the day before, but all we received was a phone call when the delivery driver was one hour away. Fortunately there were people on site who could help with unloading.

January 20, 2023
Rated 5 out of 5 stars

Great lockers

Great lockers, good price, prompt delivery. Lovely colours that compliment the kitchen/breakout room very well.
Some guidance on fixing to wall and connecting together would be useful.

January 10, 2023
Rated 2 out of 5 stars

Delivery process is not great.

The lockers are just what we were looking for and the quality looks good, however they have not been used yet.
The downside of this company is the delivery. The delivery is kerbside and no proper delivery day. All they say is week-ending. It would be good customer service to at least bring in the front door. Next time I will look into the delivery procedure before placing orders for bulk items. This was very difficult for staff planning not knowing when they were likely to be delivered. We also did not have sufficient time to examine them especially since they were coming from quite far. First they had to be brought inside and then all packaging to be removed. But the delivery guys not happy to wait that long so had to be signed for as is.

January 26, 2023
Locker Shop UK Ltd logo

Reply from Locker Shop UK Ltd

Thank you for your feedback, we are glad you like the quality of the lockers!
We are sorry that you were unhappy with the delivery procedure. We will take on board your comments as we are always trying to find ways to improve our service. The free delivery process is however, clearly stated on our website and in all correspondence with customers and if this does not fit customers’ requirements, we can arrange a dedicated delivery service at an additional cost. With regard to signing for the delivery, a signature is required to confirm that the order has been delivered but we give a 24-hour period to inspect the items and report any damages as per the order delivery email we send out for every customer.

Rated 5 out of 5 stars

The service has been great from the…

The service has been great from the team at locker shop. The lockers arrived today in the pouring rain !!
What I thought was a nice touch as well is they helped with calculate the how many lockers we could have in the area and produced a design. I would highly recommend this company.

January 12, 2023
Rated 4 out of 5 stars

Art School lockers

Helpful response to our initial enquiry. Good advise on availability and appropriate product at short notice. Slight delay on delivery but we were advised ahead of time. Excellent product which is performing well.

September 12, 2022
Rated 4 out of 5 stars

Smart Lockers

I ordered a unit with six lockers and combination locks.
Looks very smart and all works very well although one door is a little sticky.
No instructions supplied either for installation or operation of the combination locks as per the modern, irritating trend. Had to search the internet for them.

September 13, 2022
Locker Shop UK Ltd logo

Reply from Locker Shop UK Ltd

Hi Chris, thank you for the feedback. We have passed your comments regarding lock instructions on to the manufacturer and asked that they include them in future orders.

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