Lohen Reviews 27

Unprofessional, overpriced, shoddy workmanship with zero aftercare service. Do not use Lohen

I recently took my R60 (it’s a diesel and automatic, but still a fun car to drive around) to Lohen for much needed attention. The following was carried out: visual health check, installation of Eibach lowering springs, installation of EBC grooved front discs and EBC Greenstuff front brake pads, installation of a Mahle oil filter, fitting of glow plugs and fitting of four Kumho Ecsta KU39 (225/45 ZR18) tyres plus tracking.

It was a two hour drive back home and the handling on the road was a major improvement. Those tyres stick to the blacktop.

Both SA and R were professional in their dealings with me. I will be going back to Lohen for more work to be carried out on the car.

Thank you for looking after my R60.

Terrible service. Spoke to lohen regrading stage 2 remap + performance clutch. sports cat. Was told 4 clutches on the shelf. And that one has been alocated to myself. To then find after a 2 week wait. No communication from lohen. Contacted to see where my clutch kit was. To then be told theres none available. Now the cars on the ramps awaiting the new clutch. To be told they are out of stock and don't have any info on when they might get more.
Discusting service.
Was going to get the decoke, remap, and coilover setup done here. But after the bad reviews and my experiance with lohen. I'm going to steer well clear. 1320 are a much better mini parts & proformance centre... very bad customer service and ordering service. Call backs ignored..

Avoid if you love your mini..

Have been excellent in the past, however previous visit., I had to take it to a specific r53 specialist. It was only in front suspension realignment but top mount bolt was loose. Lost my business unfortunately. Spent quite a lot of money (a lot to me anyway) when I first got the car and the service was excellent. However things change. Also mentioned either steering rack or power steering pipe was leaking. Again r53 specialist took one look and the seal on the power steering lid was gone. £5 part from BMW 😳

Ordered a set of MSW 24 18" wheels made by OZ for my Mini Paceman on 16th March. I took delivery on 4th May. They had to be obtained from Italy and, of course, Brexit has complicated matters. Got the news a week before delivery that they weren't available in black but the gun metal grey is brilliant anyway. Good comms from Jake at Lohen, best price in the UK.

Just been thinking of some companies I have dealt with in the past, had a quick search and released there was nothing for Lohen, so here you are!
Purchased several things for my F56 over the years from here, Remus Exhaust, Big Brakes ect. Always had great delivery and super helpful customer service over the phone, highly recommend!