Has my favourite brands at great prices. Had few questions before placing my order, all answered via chat quickly and politely, great comms and customer service. Even despatched same day for a next... See more
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See what reviewers are saying
Genuine Parfums de Marly Herod received, previously had unknowingly bought a fake at a reputable perfume in Lytham, Lancashire. Anyways this purchase was delivered timely and now truly enjoying one of... See more
Ordered a parfums de Marly Leyton arrived on time no defects and with a sample of carlisle as well. I approve great service
Fantastic Company, Excellent Service, And Wow Wow Wow What Brilliant Prices, Like Everyone Else Who Has Reviewed, You Are Aways Dubious, But I Can Confirm 100% Authenticity, Along With A First Class S... See more
Company details
Written by the company
We have all been looking for a perfume online and have had a vague idea of what we wanted, but found that none of the shops at the time gave enough information on if the fragrance was for daytime or evening, or perfect for summertime, but too light for winter. That’s when the idea struck, Look Good, Feel Great, Smell Fantastic could fill this gap in the market - we could provide all the information that was lacking, while remaining competitively priced. What followed was a lot of research into the best products, how to review perfumes and aftershaves and most importantly finding trustworthy suppliers. WHAT DO WE PROVIDE? Running for almost 2 years, the company provides aftershaves, perfumes and bath bombs. Whether you're looking for birthday presents, a new alluring smell or your go-to fragrance, we supply a wide range of products manufactured by designer brands, but at a competitive price.
Contact info
United Kingdom
- www.lookgoodfeelgreatsmellfantastic.com
4.7
Excellent
129 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer helpline
I placed the wrong order and spoke to live chat. My request for cancellation was passed to customer service.
Sian put through a cancellation and confirmed straightaway.
Thank you to look fantastic, for enabling me to get in contact and actioning my request so quickly. Thank you Sian for the great service.
I am very impressed with this website.
June 10, 2024
Unprompted review
Tbh I was a bit skeptical at first…
Tbh I was a bit skeptical at first especially as they have great discounts but I decided to take the risk and to my surprise the perfume showed up 2 days later via Royal Mail and it’s 100% legit. Excellent delivery service and quality fragrances. This will definitely be my go to now!
May 31, 2024
Unprompted review
Didn't send tracking number with…
Didn't send tracking number with delivery !!!,royal mail saying delivered but didn't no way of finding out where it is ...no way of contacting anyone ..
June 1, 2024
Unprompted review
for the doubters
Just somehow found this site when I was looking for a fragrance. Never heard of them prior so was definitely a bit suspicious of a scam or fakes especially with the most incredible prices ive ever laid my eyes on. However after a few questions (which were replied to instantly each time), I purchased it and it was literally shipped, no exaggeration, at. the. crack. of. dawn. Received it literally next day, nice and safely packaged. And stuffs the real deal. Get stuff from this guy, hes hustling.
May 22, 2024
Unprompted review
Trustworthy!
Got to admit, thought it was another one of those scam accounts or not the real deal. I ordered from another company before begin with N I won’t say it but it wasn’t the real one. But this really is, thank you for the aftershave and worth the money. I’d recommend this company and certainly be back for another in the near future.
Thanks
Liam
May 4, 2024
Unprompted review
My first time using this company
My first time using this company. Ordered on Sunday and delivered on Wednesday by RM 48 hour tracked. The item was well packaged and protected.
Will use again for sure. Thanks.
May 1, 2024
Unprompted review
First time ordering from Jon
First time ordering from Jon, and it’s been a great customer service experience. Initially the product was sold out, but he kept in contact with me to let me know when it would be back in stock, and once ordered, it was delivered within 2-days. I couldn’t recommend the site more highly, and will definitely be ordering more in the future.
April 29, 2024
Unprompted review
Niche at a great price
I'll admit I was a little dubious at first having not heard much about look good, feel great, smell fantastic. However the service has been fantastic. From ordering (at an absolute bargain price) to having a bottle of hacivat in my possession within 48 hrs. Will definitely be returning and passing on my recommendation. Thanks again!
April 6, 2024
Unprompted review
Amazing service
Jon really went above and beyond to make me feel secured in my purchase. Extremely fast delivery and a fantastic price
March 8, 2024
Unprompted review
Ordered multiple times
Ordered multiple times, always a great service, highly recommend
March 8, 2024
Unprompted review
i ordered a product it took my money…
i ordered a product it took my money but didn’t make the order i’ve just emailed told them about this.
March 4, 2024
Unprompted review
Reply from Look good feel great smell fantastic
Good Evening Victor, I have replied to you the moment you emailed me and said that your order has gone through and will be sent out in tomorrows post. I have also sent you your tracking number tonight in an email. Please check your junk mail as they will sometimes be sent there.
Reply from Look good feel great smell fantastic
Good Morning Sofia, I think you must have the wrong store as I have not sold Lancome for a while. Also if someone comes to me with a problem I will try to resolve it. I think you may have ordered it from Look Fantastic. Please can you remove this post
Brilliant Company with Excellent Customer Service
Fast Prompt service with Perfumes/Fragrances at very reasonable prices.
I ordered from this company and everything went smoothly. Had a small issue with Royal Mail Delivery and Jon sorted it out immediately. I received nothing but a 5 star level of customer service from LGFGSF. Will Definitely be ordering from them again!!!
January 25, 2024
Unprompted review
Fantastic service
Fantastic service - super quick fabulous prices will recommend to all!
January 23, 2024
Unprompted review
Buy with confidence
I have bought perfume de Marly Layton. Great experience I highly recommend this website
January 17, 2024
Unprompted review
Excellent Customer Service
Stumbled across this site whilst looking for a particular aftershave for my son for Christmas. Whilst it wasn't in stock at the time, I used the chat tool online and had a message back the following morning and was kept in the loop as to when it would be back in stock and also the time he would be putting it back up online. A successful purchase and a happy son! Would absolutely recommend. A+ service and delivery.
December 16, 2023
Unprompted review
Reply from Look good feel great smell fantastic
Good Morning Paula, Thank you for the top review and I am really glad that you were happy with the customer service that I was able to offer. Glad that your son enjoyed his fragrance. I hope to see you again soon
Great honestly
Absolutely amazing!!! I was looking at a Mancera fragrance but no one had it in stock beside here. I was worried at first that I would get scammed (fake bottle or get nothing) because it didn’t have a lot of reviews on the site but it was legit. No complaints, thanks Jon will be definitely shopping here again.
January 13, 2024
Unprompted review
Reply from Look good feel great smell fantastic
Good Morning Moin, Thank you for your kind review these really do help out a small business as they do help put customers minds at ease when ordering. I hope to see you again soon and that you enjoy your fragrance
Amazing company my son (14) has been…
Amazing company my son (14) has been asking for Mancera instant crush for a while ( niche aftershave). I ordered from here and received a few days later. The customer service is great and their replies are super fast. I will definitely be ordering again.
January 13, 2024
Unprompted review
Reply from Look good feel great smell fantastic
Good Morning Ali, thank you for the kind review. these really do help a small business like mine. Glad you were happy with the customer service and that your son enjoyed his fragrance. Hope to see you again soon
got a refund almost immediately
Sent an email at 4:59 to request a refund for an incorrect purchase, and got it refunded by 5:10. Top tier customer service would most definitely recommend this website to other people!
January 12, 2024
Unprompted review
Reply from Look good feel great smell fantastic
Good Morning Jacob, thank you for your positive review and glad that I solved your issue in quick time and you were happy with the outcome
Customer service is first class
Customer service is first class. Bought some cologne as a gift for Xmas, when opened, we could not get the lid oof, the whole top part came off. It was unusable.
Jon replied, arranged postage to return. Very odd, when Jon tried, the bottle/spray worked perfectly- he even provided a video to show it being opened. No idea why it didn’t work for us!
Jon then arranged to return the bottle and even gave me a discount. Cannot fault the customer service.
January 6, 2024
Unprompted review
Reply from Look good feel great smell fantastic
Good Morning Graeme, I am glad that I can be of help as I always I try to help my customers with any problems they have with a product. Glad that this was sorted and you were happy with the outcome
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