I booked the parking via Ryanair, I just needed a query on parking times. I needed to go around customer services of Ryan air..the 1st 2 agents of Ryanair are not helpful until I get to the 3rd agent.... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, am... See more
Company replied
Due to miscommunication with my wife, we booked twice the same parking for the same duration and same car. We identified this late. Alerting the company, i asked for payback of one of the 2 reservatio... See more
We've used Jet Parks @Stansted a few times and we find it to be easy and secure. We park up and keep our keys with us. So our car stays where we leave it. We get on the big shuttle bus, which stop... See more
Company details
Information provided by various external sources
We work hard to find the best prices for airport parking and transfers. Our easy-to-use website will help you compare prices for low cost airport parking and airport transfers across the UK and the world.
We're Looking4Parking and we know everything there is to know about airport parking comparison. We know every product and every provider at EVERY major UK air and seaport. We even know what the drivers have for their lunch. This knowledge and expertise allows us to bring you the best airport parking deals on the web. Every single day of the year.
Contact info
3.1
Average
23K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Very correct communication and service.
Very correct communication and service.
April 1, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I needed to amend my parking booking
I needed to amend my parking booking, I found the website hard to get my booking changed so I emailed them to ask for help. I received an email back quickly leading me through the steps I needed to take to change my booking, once I followed the steps, I was able to amend my booking easy, very good service indeed .
April 15, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Fiona,
Thank you for taking the time to post a review
We are glad to hear our customer service team responded promptly and were able to assist with your amendment.
Kind Regards
The Looking4.com Team
Absolute scam.
Absolute scam.
Bought two bus tickets the day before travel.
Long story short: QR-code did not work, booking reference could not be found by the bus service or bus driver in their system.
Had to buy 2 additional bus tickets at the bus service.
Looking4.com customer service point blank refused to refund.
Never. Ever. Again.
April 4, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Customer,
Thank you for taking the time to leave a review.
We are sorry that your email provider blocked the QR code from loading.
However, it is the customers responsibility to ensure the booking confirmation is full loaded prior to arrival. Should there have been any issues we could have been contacted prior to arrival at your transfer.
Kind Regards
The Looking4.com Team
Reply from Looking4.com - Airport Parking
Dear Helen,
Thank you for taking the time to post a review
We are glad to hear our customer service team were able to assist you efficiently.
Kind Regards
The Looking4.com Team
They cancel your agreed parking a change it for cheaper parking and do not advise you.
They changed my short stay parking for cheaper meet and greet and didn’t advise me. I was left facing a £560 parking bill as I parked in Stansted Short Stay having paid prior to parking but Looking4Parking cancelling it. They haven’t bothered to reply to emails.
March 27, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Ian,
We’re extremely sorry to hear of your experience at the car park.
Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.
This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.
Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.
If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.
Kind Regards
The Looking4.com Team
RED FLAGS EVERYWHERE
I did a bad review for this company because they took my £142.99 wouldnt change the time by 4 hrs eventhough they had months before i was due to sail. I initially rang the number on my confirmation but was told i had the wrong number. I found an email but once again you wouldnt change the time. STOP TELLING PEOPLE ONLINE TO REMOVE THEIR REVIEWS YOU ARE LOOKING4.COM WHICH IS THE COMPANY WE BOOKED THROUGH. I WONT REMOVE THE REVIEW AS ITS TRUE. On your reply to my last review you asked for my ref no. WHY i tried to change it before my cruise but you said no, Plus how will you find out anything from my ref number as your pretending i didnt book through you mmmmmm !!!
March 28, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Customer,
We’re extremely sorry to hear of your experience at the car park.
Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.
This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.
Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.
If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.
Kind Regards
The Looking4.com Team
Excellent customer service!
Quick response time. Sorted out a later collection time as my flight has changed. Cannot fault them. Thankyou!
April 1, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Sharon,
Thank you for taking the time to leave a review
We're happy to hear that our customer service team responded promptly to your query.
Kind regards,
The Looking4.com Team
airport didnt recognise the booking i…
Airport didnt recognise the booking i paid for! Awful. They then write a reply to try to deny accountablility without looking at my details or payoing me back . Their confirmation email (receipt) clearly has their business heading and shows the amount I just paid to them - an amount apparently nicked from me becasue they still havent refunded me. I had to buy another parking ticket as their scam wasnt recognised by the airport!. What a waste of my time and probably other people's too! DO NOT USE "LOOKING4 PARKING". They owe me over £100 and havent paid me back. Time to involve the authorities soon.
March 23, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Adrian,
We are extremely sorry to hear of your negative experience with the car parking service you used on this occasion however your review has been posted on the incorrect company profile.
Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite.
We are however concerned to hear of your experience and we would like to process this as a complaint for you. Please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us and our Customer Support Team will advise how to progress your complaint.
This review section is in relation to the booking services provided by Looking4.com rather than the car parking service you used.
If feel you would like to update your review to score to reflect the web booking experience you are welcome to do so by clicking the link within this email amending the review.
We hope that you will give us the opportunity to deal with your complaint and as always, we are committed to resolving this for you in line with our customer first policy.
Kind regards,
The Looking4.com Team
Reply from Looking4.com - Airport Parking
Dear Paula,
Thank you for taking the time to post a review.
We are happy our customer service team were able to assist you efficiently.
Kind Regards
The Looking4.com Team
Very helpful service
Very helpful service, had to change arrival time and they went above and beyond to sort this and let me know once it had been confirmed with the airport. Thank you
March 24, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Amy,
Thank you for taking the time to leave a review.
We are happy to hear that our team was able to assist with your arrival time change and provide confirmation.
Kind Regards,
Looking4.com team
If I could review as a 0 star I would
If I could review as a 0 star I would. Very poor customer service and false advertisement. DO NOT USE. Service I paid for through an app didn’t exist and when I tried to ask for a refund, they said this was not possible as per the general T&C.
March 18, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Steph,
We’re extremely sorry to hear of your experience at the car park.
Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.
This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.
Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.
If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.
Kind Regards
The Looking4.com Team
Excellent Customer Service
Website is user friendly making for a very easy booking experience.
When having to contact customer service my enquiry was dealt with and resolved promptly and efficiently.
Overall excellent customer service delivered.
March 17, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Gail
Thank you for taking the time to leave a review.
We are glad to hear that you found our website user-friendly and your booking experience easy.
Our customer service team apprciate your kind words and we are happy to have been able to assist.
Kind Regards,
Looking4.com team
This is by far the worst one.
This is by far the worst one.
Called the number 20 mins before as requested. No answer after 14 calls
Locating stuff took longer than needed.
Staff not in uniform like email stated.
Ended up having to pay extra to Gatwick
Made me very stressed and rush to check in.
Staff member almost did not give me any documents and went to walk away.
Staff member did not give me instructions on what to do on return like email suggested.
I'm flying out now. Made my flight but their terrible service cost me time and increased my stress. I am also fasting.
Dreading facing this when I return.
There's plenty of others you could use. Don't use these guys
March 15, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Customer,
We’re extremely sorry to hear of your experience at the car park.
Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.
This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.
Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.
If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.
Kind Regards
The Looking4.com Team
Brilliant Company
Brilliant Company, fabulous to deal with, they actually listern to your issues, Their Drivers are excellant, helpful, good to talk to, and help your holiday start with a smile.
Definately worth a booking.
March 2, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Paul,
Thank you for taking the time to post a review.
We are happy to hear that you found our company easy to deal with and your issues were listened too.
Kind regards,
The Looking4.com Team
No bus at time of my flight arrival
I booked via Ryanair and had to enter my flight arrival time. I arrived at the airport to find that the last bus left four hours prior to my flight arriving. Of course no refund was available and apparently the timetable was available for me to see. I didn't think I would need to check bus times if the arrival time was given. I had even sent a screen shot of the booking to their customer services. But of course, it is my fault not theirs. Be wary. I thought I had been careful but they certainly didn't make this clear as far as I am concerned.
March 4, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Mark,
We’re extremely sorry to hear of your experience.
Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite. As per the terms and conditions of your booking your contract for the parking service is directly with the individual car park.
This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.
Since you haven’t left a booking reference number with your review, I have been unable to check this in our system. If you did book through our price comparison website, please send all of the details of your complaint and your booking reference to https://www.looking4.com/uk/contact-us to enable us to advise how to progress your complaint.
If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.
Kind Regards
The Looking4.com Team
Our first choice for parking
Easy to use, competitive pricing and supportive customer service when travel disruption caused delays to our return.
March 5, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Alice,
Thank you for taking the time to post a review.
We are glad to hear you found our customer service team supportive and the website is easy to use.
Kind regards,
The Looking4.com Team
Fast response
I booked parking through Ryanair for Leeds-Bradford Airport but got an email confirmation showing the entry and exit times as the exact times of my flight.
Emailed Looking4Parking about it and they replied in minutes to give me the answer (there is a 3 hour window before and after the times).
My mind is now at ease and I can look forward to getting to the airport in plenty of time for my flight.
Looking4Parking gets 5 stars for their quick response. Ryanair, meanwhile, was not helpful on the matter.
February 27, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear James,
Thank you for taking the time to post a review.
We are happy to hear you found our customer service team quick and efficient and we are glad we were able to assist you.
Kind regards,
The Looking4.com Team
Double booking refund
I mistakenly booked twice for the same parking. I picked this up from my bank statement.
I contacted Looking4 and explained my mistake and requested a refund for the one booking.
I was contacted virtually immediately and was told that the money would be reimbursed and would reflect in my account within a few days.
A great service!
February 25, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Robert,
Thank you for taking the time to post a review.
We appreciate you bringing the double booking to our attention. We are so glad the matter was resolved quickly and that you received great service
Kind regards,
The Looking4.com Team
Speedy response with an amazing outcome
February 19, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Eva,
Thank you for taking the time to leave a review.
We are pleased to hear our customer service team were able to provide you with a quick and positive response.
Kind Regards
The Looking4.com Team
Swift response and resolution
I had my flight delayed by airline so had to add an extra day to my parking. There is no direct contact number so had to fill in a form which I did. To my surprise I got a response within an hour. I was instructed to book entire new parking session and they will out of goodwill refund my original parking session even though I did not pay for cancellation fee on my original parking session. I was refunded the first session fee upon providing them with new parking session reference. Very please with the service.
February 5, 2026
Unprompted review
Reply from Looking4.com - Airport Parking
Dear Nital,
Thank you taking the time to post a review.
We are happy to hear that we could assist you when your flight was delayed.
We appreciate you taking the time to share your experience with us and are pleased that our team responded quickly to resolve the issue.
Kind Regards
The Looking4.com Team
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