LordsWorld Reviews 

245
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered some pool products at a competitive price. They were delivered within the time estimated and I was kept up to date with very good communication from LordsWorld. I would recommend.

Company replied

Rated 5 out of 5 stars

Excellent client follow up. Quick response to queries I will surely recommend your site to anybody want to buy swing pool materials from abroad.

Company replied

Rated 5 out of 5 stars

Best Outdoor Pool and Garden Establishment! Speedy Delivery and Honest Prices. Thank you. My family and I will be ordering again from you.

Company replied

Company details

  1. Swimming Pool Supply Store
  2. Abrasives Supplier
  3. Do-it-Yourself Shop
  4. Home Improvement Store

Written by the company

Benvenuti a LordsWorld, dove siamo dedicati nella vendita di prodotti per piscine e articoli per esterni. Il nostro modello di servizio innovativo va oltre la semplice vendita, offrendo consulenze pre e post acquisto. Durante tutto il percorso di acquisto, saremo al tuo fianco per assicurarti di trovare le soluzioni perfette per le tue esigenze. ---------------------- ENGLISH VERSION---------------------------------- Welcome to LordsWorld, where we dedicated in the sales of swimming pool products and outdoor essentials. Our innovative service model goes beyond mere sales by offering both pre and post-purchase consultations. Throughout your buying journey, we'll be by your side to ensure you find the perfect solutions for your needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

245 reviews

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4.7

All reviews

(245)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and quick responses

Friendly and quick responses, fair attitude, good price, fast delivery

June 4, 2026
LordsWorld logo

Reply from LordsWorld

Thank you, Damijan, for your kind feedback. We are pleased that you appreciated our communication, pricing and delivery service. Thank you for choosing LordsWorld and for taking the time to share your experience with us.

Mathew
LordsWorld

Rated 5 out of 5 stars

Great service

Great service, package was damaged in transit and they just recalled it and replaced it with no issue.

Great company.

June 30, 2025
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Reply from LordsWorld

Thank you Niel,
we’re glad we could resolve it quickly for you. When something doesn’t arrive as it should, we act, no questions, no delays. Your satisfaction is always the priority.
Appreciate your trust and looking forward to serving you again!

Rated 3 out of 5 stars

mixed feelings

+ Delivery was fast
- Payment at order was uncnvenient
- Complete misunderstanding between ordering people and delivery place/people, in spite of repeated mails

February 20, 2024
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Reply from LordsWorld

Dear Remy Klausz,

Thank you for reaching out and providing valuable feedback.

We are currently in the midst of enhancing our online platform to deliver an improved user experience. I must admit, your remarks have given us pause, particularly because your recent order was placed outside of our standard online system. As per your request, we facilitated a more bespoke service, diverging from the typical procedures we advocate on our site.

During our interactions, we didn't detect any indications of difficulty with the ordering process from your side. On the contrary, you expressed a specific need to forgo our conventional methods due to certain company policies. While we always recommend utilizing our website for orders to ensure efficiency and security, we adapted to your unique requirements and processed your purchase accordingly.

I apologize for any misunderstandings that may have surfaced throughout this transaction. Our mission is to provide a fluid and effortless shopping experience, and we are committed to refining our operations to align with that goal.

Utilizing our website for direct purchases is indeed designed to eliminate confusion and expedite the ordering process, ultimately saving time for our customers and reducing the need for extensive communication.

Despite this unusual ordering method, please know that I personally dedicated time to ensure your needs were met with the utmost attention and responsiveness, adapting to the details as they evolved.

Your input is instrumental in helping us identify how we can enhance our service. It is with sincere regret that your experience fell short of your expectations, and I want to reaffirm that your satisfaction is our foremost concern.

We are grateful for your candid feedback and look forward to the opportunity to serve you better in the future.

Warm regards,

Mathew, CEO
LordsWorld.

Rated 5 out of 5 stars

Excellent company to deal with.

Very very helpful. Excellent company to buy from.

October 2, 2023
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Reply from LordsWorld

Thank you, Pete, for your kind words and continued trust!
We’re truly glad you had a positive experience with us. Being described as “very very helpful” is exactly what we strive for every day.
We look forward to assisting you again whenever you need, always here, always ready.

Rated 5 out of 5 stars

I appreciated the help and advice from…

I appreciated the help and advice from LordsWorld from first contact through to delivered order.
Very attentive,, thank you. John Russell

August 23, 2023
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Reply from LordsWorld

We are happy to have served you well.

Thank you for your kind feedback, which helps us to understand that we are working correctly towards the values we have set ourselves.

Please do not hesitate to contact us should you need us.

Best regard, Mathew C.e.o

Rated 5 out of 5 stars

Fantastic service delivered quickly.

Fantastic service delivered quickly.
Great shopping experience.

June 6, 2023
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Reply from LordsWorld

Hi Steve,

It is a pleasure to read you, it feels awesome and I thank you for your feedback.

I am glad that the VICTORIA plus filtration pump is suitable for your pool needs.

Please know that I'm always at your disposal to assist whenever needed.

Kind regards.

Matthew, C.e.o.

Rated 5 out of 5 stars

Recommended Supplier

Ordered some pool products at a competitive price. They were delivered within the time estimated and I was kept up to date with very good communication from LordsWorld. I would recommend.

May 17, 2023
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Reply from LordsWorld

Thank you Mrs. Scott,

We are pleased that you are satisfied with our service, your patience and cooperation are greatly appreciated as it has allowed us to give our best.

Please let me know if we can be of any assistance.

Kind regards.

Mathew, C.e.o

Rated 5 out of 5 stars

Mike was really interested on my…

Mike was really interested on my satisfaction, he contacted me several time to ensure I've got the delivery in time.

April 13, 2023
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Reply from LordsWorld

Thank you very much Loris,

Our customers are our company's most important asset and we are committed to serving them to the best of our ability.

Thank you for your patience and cooperation.

As always, I remain available to serve you better.

Mathew.

Rated 5 out of 5 stars

Super OK

All went good and fast!

February 15, 2023
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Reply from LordsWorld

Thank you Ina, glad you are satisfied with your service and we do hope the pool mud vacuum cleaner FAIRLOCKS meets your expectations.

Always available to serve you best.

Kind regards.

Rated 5 out of 5 stars

Good service

They delivered the right product and on time.
About the quality I can't say something in the moment, not tested yet.

January 24, 2023
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Reply from LordsWorld

Thank you very much for your honest comment, we are glad you had a positive experience with our services.
Do let us know where we can improve.
Best regards.

Mathew, C.e.o

Rated 5 out of 5 stars
LordsWorld logo

Reply from LordsWorld

Thank you Mr Salvatore, happy our prices a much reasonable to you.

Unfortunately, though we strive to maintain all prices, due to the energy crisis it has been much difficult.

I also do hope the swimming pool cleaning accessories meets your satisfaction.

Kind regards.

Rated 5 out of 5 stars

Thank you so much for your help (very…

Thank you so much for your help (very fast responds to my emails) and the very fast shipment!

February 16, 2022
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Reply from LordsWorld

Thank you very much sir for your kind feedback.

I am very much glad you are satisfied with our service and product.

As always, I remain at your disposal to serve you best.

Distinct greetings

Mathew C.e.o

Rated 4 out of 5 stars

Wrongly quoted shipping cist

You quoted a price for shipping when ordering and when I paid you infirmed me that shipping cost are €50.00 more then you quoted.

January 20, 2022
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Reply from LordsWorld

Thank you sir for your feedback, this will help us to improve our services.

Unfortunately, deliveries depend on the third party service provider and we for transparency reasons show (and communicate when not available) their shipping cost to our users directly from their server.

Furthermore, even if it is not sufficient, we indicate on the product pages the information regarding the shipping costs and on particular products we ask our users to provide their delivery address before purchasing so that we can provide them with the exact shipping costs.

Notwithstanding the above, the satisfaction of our users is very important to us and knowing their expectations helps us to improve our services.

We work on this factor with the hopes of achieving the most suitable solution.

Kind regards.

Matthew. C.e.o.

Rated 2 out of 5 stars

The photo was blue and I got white

The photo was blue and I got white. There was no information about the colors in the description.

July 26, 2021
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Reply from LordsWorld

Good morning,

We are sorry for the confusion, the image is actually white though might seem blue to some users due to the contrast that highlights the product image.

Your feedback is very useful since it made us know that the colour of the product was not stated.

We will immediately add the colour in the product details page.

Thanks a lot for your contribution.

Best regards, Mathew.

Rated 5 out of 5 stars

Great service and superfast delivery to…

Great service and superfast delivery to Sweden!

July 12, 2021
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Reply from LordsWorld

Thank you very much sir, comment appreciated.

We have only done what we are paid to do.

Knowing that we have done well is a big pat on the back that will spur us on to do better.

I am very happy that you are satisfied.

As always, we remain available to serve you to the best of our ability.

Sincerely yours.

Rated 5 out of 5 stars

VERY COMPLIMENTS

May 24, 2021
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Reply from LordsWorld

Thank you Sonia for taking the time to give us your feedback.

We are delighted that you have found our services satisfactory.

Always available to serve you to the best of our ability.

Kind regards.

Darina.

Rated 5 out of 5 stars

Great service

April 2, 2021
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Reply from LordsWorld

Thank you Mr Colin Linscott for taking the time to give us your feedback.

We are delighted that you have found our services satisfactory.

Please let us know about your experience with our" Lordsword Pool Care ".

Always available to serve you to the best of our ability.

Kind regards.

Darina.

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