Loren Hope Reviews 

210
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I was a fan of this store, until I needed customer support. Zero stars for that. 1) my husband bought a silver jewelry instead of golden (my preference) for mother's Day in 2025 or 2024 (can't e... See more

Rated 5 out of 5 stars

Damm that web site I want everything on it,,I went there after Nordstrom sold out of the daisy earrings in one day, yes one day, then ventured to the Loren Hope website. Lord help me I bought two more... See more

Company replied

Rated 2 out of 5 stars

The shopping experience was not bad. I just received the earring I ordered as Christmas gift and they came scratched in several places:( Other than that, they are exquisite. I noticed the scratched ri... See more

Company replied

Rated 3 out of 5 stars

My lemon slice earrings came promptly and look as described/shown. However I expect 30 days to make a return for the full refund price. Perhaps I should be more diligent about checking return policies... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

Made in the USA. Loren Hope is an independent jewelry line based in Rhode Island. We create fun, elevated jewelry you cannot find anywhere else.


Contact info

3.0

Average

TrustScore 3 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(210)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Damm that web site I want everything on…

Damm that web site I want everything on it,,I went there after Nordstrom sold out of the daisy earrings in one day, yes one day, then ventured to the Loren Hope website. Lord help me I bought two more pairs of earrings. The online customer service is beyond comparison I probably had 10 emails going over decision making and quick response. Now if I just had tha money to buy the magnificent white opal stack...going to buy from them direct and not Nordstrom anymore.

March 29, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

Elizabeth-

Thanks so much for the kind words and for the chuckle. We are so happy to hear your love for LH. Please don't hesitate to let us know if you need anything. We sincerely appreciate your support!

Rated 5 out of 5 stars

Absolutely love my new earrings

Absolutely love my new earrings. Please keep on adding beautiful clip-ons to your designs!

March 28, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

Hi Cathy,

So happy to hear that! And thank you for the note regarding clip-ons, we will most certainly continue to offer more clip-ons!

Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings. Customer service is A++

March 26, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

Adrienne,

Thanks so much for taking the time to leave a note. We sincerely appreciate your support!

Rated 5 out of 5 stars

Thank you for always helping me find…

Thank you for always helping me find the perfect pieces!!!

March 26, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

Sickmon,

We aim to please! Thank you so much for your support - and never hesitate to let us know if you need anything!

Rated 5 out of 5 stars

Love

Love, Love this designer. Her jewelry is truly amazing! The crystals shine more than any other designer I purchased jewelry from.

March 21, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

Mary-

We LOVE hearing this feedback! We work hard to maintain our quality and only use the best quality stones. Thank you so much for your kind note and for your support.

Rated 5 out of 5 stars

I love Loren Hope

I love Loren Hope. I had lost one earring and to be able to buy one earring was amazing. They are my favorite pair and like wear them everyday. Customer Service worked quickly and were extremely helpful.

March 15, 2019
Unprompted review
Rated 5 out of 5 stars

Top quality

Always quick delivery, the way they wrap and package with the cloth bags is unique and useful. My go to for fun well made jewelry gifts.

March 10, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience.

I have had wonderful experiences with Loren Hope. The design and quality of their jewelry is exceptional. I've also had to return and exchange earrings. This was accomplished quickly and smoothly (the reason for the exchange--size, I am quite short).

March 8, 2019
Unprompted review
Rated 5 out of 5 stars

Absolute BEST customer service EVER

Absolute BEST customer service EVER! Loren Hope goes above and beyond to help their customers. I’m a beginner LH collector and I’ve been incredibly impressed with not only the jewelry that I’ve ordered, but the friendly staff as well! I’m obsessed with the jewelry and I’d recommend to everyone!

March 8, 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful jewelry!!

Beautiful jewelry!!! Ships fast and product is packaged very well.

February 26, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

Hi Meredith!
That's what we strive for! We are glad we didn't disappoint!

Rated 5 out of 5 stars

Incredible quality !

Incredible quality !! Def worth the money. Stunning unique pieces. Purchased 4 items within 1 month because I was so impressed

February 23, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

That's so great to hear!

Rated 5 out of 5 stars

Gorgeous packaging, beautiful jewelry!

I love the quality and look/feel of the bracelets I ordered. I was impressed at how comfortable they are to wear - they are incredibly lightweight while still feeling high-quality. The shipment was prompt, there were great options to track the package, and the bracelets I ordered came in a lovely box which was perfect for gifting. Am happy to be able to support a RI-based, female-owned business!!

February 20, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

Thanks, Christina!!

Rated 5 out of 5 stars

My heart pins are so beautiful

My heart pins are so beautiful! Thank you so much for your gorgeous jewelry!

February 20, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

HI Debbie,

We are so happy you like them! We thought they were stunning too!

Rated 5 out of 5 stars

I received my order fast

I received my order fast! I love my bracelets, excellent quality and fast, easy service 😍😍

February 16, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

Thanks for the love, Cynthia!

Rated 5 out of 5 stars

❤️❤️❤️

I purchased 3 pair of ruby heart earrings for Valentines Day for our daughters, a set of the beautiful wine charms for a friend and a pair of the Betty Bow drop earrings... we LOVE our purchase! A shout out to Ashley Brooke for introducing me to Loren Hope on her blog!

February 14, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

Thanks, Tammy!

Watch out for the new hearts that are coming!

Rated 2 out of 5 stars

I ordered 3 pieces of which 2 are…

I ordered 3 pieces of which 2 are gifts. The one item that was for me was received broken. It was the Sydney necklace in gold. One of the stones was not attached to the necklace. So when you took it out of the jewelry pouch the loose stone came out first. Based on the price I was extremely disappointed with the quality. This item has been shipped back today, 2/12/19. I only hope the gifts sustain especially the bracelet set and a choker necklace. The pictures appear to look better than the actual items. This was my first order and unsure if I’ll be a return customer. I’ll see how quickly they act to the item being returned.

February 12, 2019
Unprompted review
Loren Hope logo

Reply from Loren Hope

We are so sorry for the delayed reply, and that you are having issues with one of our pieces. We stand behind our product, and we will do what is necessary to make this right so that you love your piece. Please email us at customerservice@lorenhope.com so that we can better assist you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look