Lotties Gifts Boutique Reviews 

306
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent company! The customer service team is always so friendly, helpful, and quick to respond if you need anything. Ordering is really easy, and the whole process is straightforward from st... See more

Rated 5 out of 5 stars

Love ordering from Lotties Gifts Boutique. Is so easy to order and they have some lovely novel gift ideas at fabulous prices. I’ve ordered on several occasions now and have received great customer ser... See more

Company replied

Rated 5 out of 5 stars

I've received a few items from here. The quality it outstanding, and delivery is super quick. Obviously slightly longer for personalised items but the finished product is of a high quality. I buy thro... See more

Rated 5 out of 5 stars

Hi. I have purchased quite a few items through "Lucy". The customer service is excellent, I've had no problems, the items I have received are as described if not better than the pictures. Would defi... See more

Company details

  1. Variety Store

Written by the company

In memory of my mum Lottie Jane Coles, Lotties Gifts Boutique is a friendly online company selling gifts, homeware, toys, personalised items, plus lots lots more . Fast deliveries and excellent customer service


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

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4.8

All reviews

(306)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn’t wish for a better seller!

Absolute gem! So so helpful and a genuinely lovely person. Can’t wait to buy more gifts from you ❤️

December 1, 2021
Unprompted review
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Reply from Lotties Gifts Boutique

Thankyou for your kind review

Rated 1 out of 5 stars

No note through door - left outside for 3 weeks

Purchased off lotties in july, parcel got left outside by hermes - no note through the door and I didn't find my item for 3 weeks ( which was electrical btw) contacted lotties and they told me to contact hermes! And as you can imagine I didnt get far. Will not order again.

November 26, 2021
Unprompted review
Lotties Gifts Boutique logo

Reply from Lotties Gifts Boutique

Hi Amber.

I'm really sorry you had this experience. Sadly once the item leaves the warehouse with the courier it's the couriers responsibility to deliver it in a timely manner and perfect condition. I'm really sorry that on this occasion Hermes felt that this was acceptable as it most definitely isn't acceptable. Sadly Hermes would have to accept liability for this. If you wish to discuss this further do send us an email. Again I'm so sorry that your parcel was delivered in such a way. Thank you x

Rated 5 out of 5 stars

Quick service & quality products

Quick service & quality products. Would highly recommend Lotties 👍

November 2, 2021
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Reply from Lotties Gifts Boutique

Hello Pauline, thankyou for taking the time to leave a review. Its much appreciated

Rated 5 out of 5 stars

Easy to order

Easy to order. Beautiful items and tracked delivery from the start. Thank you so much xx

September 18, 2021
Unprompted review
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Reply from Lotties Gifts Boutique

Thankyou Aimée

Rated 4 out of 5 stars

First time ordering

Order was dealt with quickly bit of confusion with what I had been sent but promptly sorted and happy with everything

September 4, 2021
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Reply from Lotties Gifts Boutique

Thankyou for the taking the time to leave a review. Glad your happy with your order . Hopefully see you again very soon

Rated 5 out of 5 stars

Great products

Amazing items, delivery is quick. The ladies and gents behind the scenes are really helpful too if you have any questions.

September 1, 2021
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Reply from Lotties Gifts Boutique

Thank-you for your lovely review Tina

Rated 5 out of 5 stars

Lotties delivery

Lotties delivered very quickly and I love the products great variety thanks

August 2, 2021
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Reply from Lotties Gifts Boutique

Hello Mr Davis. Thankyou for taking the time to leave a review . Hopefully see you again very soon

Rated 5 out of 5 stars

Fantastic service and very quick…

Fantastic service and very quick delivery. Amazing products. And very friendly company. 😊

July 3, 2021
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Reply from Lotties Gifts Boutique

Hi Kay. So pleased to hear about your great experience with us at Lottie's. We hope to see you again soon

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Great gift ideas for all the family

July 2, 2021
Lotties Gifts Boutique logo

Reply from Lotties Gifts Boutique

So pleased you like our selection of gifts. Thank you for your review

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