⭐⭐⭐⭐⭐ Excellent company! The customer service team is always so friendly, helpful, and quick to respond if you need anything. Ordering is really easy, and the whole process is straightforward from st... See more
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Love ordering from Lotties Gifts Boutique. Is so easy to order and they have some lovely novel gift ideas at fabulous prices. I’ve ordered on several occasions now and have received great customer ser... See more
Company replied
I've received a few items from here. The quality it outstanding, and delivery is super quick. Obviously slightly longer for personalised items but the finished product is of a high quality. I buy thro... See more
Hi. I have purchased quite a few items through "Lucy". The customer service is excellent, I've had no problems, the items I have received are as described if not better than the pictures. Would defi... See more
Company details
Written by the company
In memory of my mum Lottie Jane Coles, Lotties Gifts Boutique is a friendly online company selling gifts, homeware, toys, personalised items, plus lots lots more . Fast deliveries and excellent customer service
Contact info
Somerset , United Kingdom
- LottiesGiftsBoutique@outlook.com
- www.lottiesgiftsboutique.com
4.8
Excellent
306 reviews
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Michelle Sapsford - Can't Recommend Enough!!
Michelle Sapsford is one of the nicest, most helpful ladies I've ever dealt with. She always makes sure that everything is okay and reassures that if there's ever a problem you can go to her.
She is one of the nicest people I know, always goes the extra mile to help others. Genuinely an amazing lady 💓
March 14, 2021
Unprompted review
Reply from Lotties Gifts Boutique
Thankyou for your review
Nicest person in the world
I have only bought one thing from Michelle at the minute but as soon as I've got more money I will be buying a lot more things! The delivery is so quick and Michelle is the nicest person in the world! I would recommend her to anyone!
March 14, 2021
Unprompted review
Reply from Lotties Gifts Boutique
Hi Leah thank you so much for leaving us a review and so happy to hear about your shopping experience with Michelle. I shall let her know of the review. Hope to see you again soon
Excellent customer services from Casey…
Excellent customer services from Casey and products are always great 🙂🙂
March 14, 2021
Unprompted review
Reply from Lotties Gifts Boutique
Hi Sandra. So happy to hear about your experience shopping with Casey. We hope to see you again soon
Fantastic value for mo ey just like the…
Fantastic value for mo ey just like the pick when u order it
March 13, 2021
Reply from Lotties Gifts Boutique
Hi Alicia. Thank you for leaving a review. So pleased to hear you loved the products and prices. Hope to see you again soon
Excellent service and a great choice of…
Excellent service and a great choice of goods. Thank you Tina @ Tsarinas for all your help
March 12, 2021
Unprompted review
Reply from Lotties Gifts Boutique
Hi Jim. Thank you for taking the time to leave a review. So pleased to hear you loved the customer service Tina gave you. I shall make sure she sees this review. Hope to see you again soon.
Amazing products & service
Amazing products & service! Can’t wait for my next bit’s to arrive from Tina Saunderson. Thank you!
March 11, 2021
Unprompted review
I've been happy with any products that…
I've been happy with any products that I've recieved until I had to send a item back not being my fault and had to pay 5 times the amount to send it back to then find out I wont get reimbursed any money for returning goods very bad on there side
March 4, 2021
Reply from Lotties Gifts Boutique
Hello Susan, im sorry you feel that you have had a negative experience with us, however our returns/refund policy does state "You will be responsible for paying for your own shipping costs for returning your item"
I can confirm that we have received the item back and a full refund for the item purchased has been processed
Reply from Lotties Gifts Boutique
Thankyou for your review
Quite disappointed thought it would…
Quite disappointed thought it would have been wooden not plastic for the price anyway
March 2, 2021
Reply from Lotties Gifts Boutique
Hello Jan, Im sorry that youre disappointed in your purchase. Please email us if you would like to return the item for a refund
returns@lottiesgiftsboutique.com
Fast delivery totally amazing
March 2, 2021
Been happy with all my orders and with…
Been happy with all my orders and with quick service
February 19, 2021
Unprompted review
Amazing products!!
February 17, 2021
Unprompted review
Reply from Lotties Gifts Boutique
Thankyou for your kind review... :-)
Great gifts and home wear clothing etc…
Great gifts and home wear clothing etc fast delivery 📦
February 14, 2021
Ordered a few things from lotties now…
Ordered a few things from lotties now and never been disappointed. Super speedy delivery too. Very happy.
February 2, 2021
I ordered my gift for valentines it…
I ordered my gift for valentines it came packaged well would order again
February 1, 2021
Reply from Lotties Gifts Boutique
Thankyou for you review
Good quality products and lots of good…
Good quality products and lots of good gifts. from Jolene & Joanne Flynn xx
January 23, 2021
Unprompted review
Reply from Lotties Gifts Boutique
Thankyou for your review
quality of products is really good
quality of products is really good, fast delivery on most items. friendly agent who goes our of her way to make the shopping experience really pleasureable
January 4, 2021
Great service
Great service. Delivery is usually within a few days. Products are good quality.
January 2, 2021
Reply from Lotties Gifts Boutique
thankyou for your kind review. Happy new year :-)
Super speedy dispatch and delivery
Super speedy dispatch and delivery. Very impressed, brilliant communication.
December 12, 2020
Unprompted review
Reply from Lotties Gifts Boutique
thankyou for your review
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