Lougher Contemporary Reviews 

204
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've consigned some artworks with Lougher Contemporary over the last few years and every time has been flawless. The friendly team are very professional and efficient. Always a fast response to emails... See more

Company replied

Rated 5 out of 5 stars

Dealing with Mr Lougher was an absolute pleasure from beginning to end. I live in San Francisco and recently made an expensive purchase which arrived speedily and in perfect condition. The piece was s... See more

Company replied

Rated 5 out of 5 stars

The team at Lougher were brilliant, especially Hannah and Jo. My piece sold quickly for the price I wanted. They arranged collection which went smoothly. Payment transferred immediately. Could not ha... See more

Company replied

Rated 5 out of 5 stars

Being new to buying art online, I was really pleased with Lougher’s service. Quick communications by email, messaging and telephone to put me at my ease. Elliott was reassuring and open with me. My Ri... See more

Company replied

Company details

  1. Art Dealer
  2. Art & Antiques
  3. Art Gallery

Written by the company

Connecting art collectors to opportunity. Invest in artworks you love online from world-renowned contemporary artists. Lougher Contemporary is an online art gallery selling editions from the world’s leading contemporary artists. Shop online for works by artists such as Damien Hirst, David Hockney and Takashi Murakami and we’ll delivery them direct to your door. This is a new, hassle-free way to invest in art and build your collection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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No recent history of asking for reviews

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4.9

All reviews

(204)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

I have both bought and consigned with Lougher since last year. Always had a very positive experience dealing with all staff at the gallery in both advice on pricing, demand for works, and the consignment process. They are always able to turn things round quickly if required and are super responsive to any queries. I would highly recommend either buying or consigning with Lougher.

June 29, 2023
Unprompted review
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Reply from Lougher Contemporary

It's a pleasure working with you and I hope we continue to do so! Thanks so much for leaving such a great review.

Rated 5 out of 5 stars

Brilliant service!!! Thanks

Excellent service. They walk you through every step of the process. They have honest advice on pricing and and a very clear fee structure. The first item sold within a few days and they have sold consistently over the time I have consigned with them. Would highly recommend and the staff are really fast to respond. My favourite place to consign with by far. Thanks guys.

June 14, 2023
Unprompted review
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Reply from Lougher Contemporary

Thanks for taking the time to leave us a review about your experience of selling artworks through our gallery!

Rated 5 out of 5 stars

From start to finish

From start to finish, the folks at Lougher were completely professional and very responsive. Given the opportunity, I will definitely work with them again!

May 21, 2023
Unprompted review
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Reply from Lougher Contemporary

Thank you for the glowing review, Stephen! It was a pleasure working with you and I certainly hope we hear from you again soon to help you find more beautiful artworks to add to your collection!

Rated 1 out of 5 stars

Be warned about dealing with this company

I am truly shocked 😳!!!!! at this response.

Yes quite possibly 4 years ago I asked DHL to leave a £40 item around the side of my house.

To leave an £11,500 item in the same way beggars belief.

Your response that this is in fact my fault is quite outrageous.

You have a duty of care to ship an expensive item in a responsible way.

Your company is clearly not professional nor should you be doing what you do. Your attention to detail is quite atrocious.

Please Art Customers I URGE you not to use these people.

I purchased a Damian Hirst print from this company for £11,500.

They used UPS for delivery and UPS did not even knock on the door as my daughter waited at home for them.

They left the Artwork at the side of the house literally 3 feet from the pavement with a unlocked Metal Gate between anyone and the Artwork.
It was clearly in view of the street and sat there unattended for nearly 3 hours as no one knew they had even delivered it!!

I raised this with the Gallery and their response was inadequate to say the least.

They clearly did not care said it was down to the courier etc!! They stated they would raise a complaint with UPS and yet I have not heard a single thing back from them!!!

If you want expensive artwork just dumped outside your house in plain site and access to the street and passers-by where they can happily just take it, then use them. If you don’t find someone reputable.

May 3, 2023
Unprompted review
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Reply from Lougher Contemporary

Thank you for taking the time to leave us feedback on your experience. It's a shame that after a positive sale process, where we were in regular and direct contact with you throughout, that there was an issue with DHL at the point of delivery. Following a formal complaint lodged with DHL, we have confirmed that there was a note given to DHL by yourself and it reads as follows:

"Please leave around side of house by blue bin"

DHL confirmed that this instruction had been on their system since 2019. They noted that some customers have deliveries set up so that "no signature required" is applied to all shipments, and instructions for the courier can be applied for all deliveries. Unfortunately, there is no way we would have known of this instruction, unless you had informed us at the point shipping.

We would never give DHL or any logistics company the authority to deliver artworks (or leave them) anywhere other than directly to our Buyer or consignee. We do not have the ability to remove delivery instructions on your behalf, and as the shipper, any instruction we give would not take precedence over the consignee's instruction, which in this case is noted above. Should you wish to change these settings we can put you in contact with someone at DHL who will be able to assist you further.

Rated 5 out of 5 stars

Great experience.

I have just purchased a limited edition Damien Hirst artwork from Lougher Contemporary and Huw, Elliot and Jo made the process super easy. I originally contacted Huw about a specific work I had seen on Artsy and was disappointed to learn that I had been pipped to it. However, the Lougher team were able to source another one and I am now its proud owner. Jo organised delivery with great efficiency. Very happy.

May 19, 2023
Unprompted review
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Reply from Lougher Contemporary

Thanks Richard! It's been a pleasure working with you and I hope we get to hear from you again soon to help you add to your contemporary art collection!

Rated 5 out of 5 stars

Very good service and flexible…

Very good service and flexible delivery. Thank you!

May 9, 2023
Unprompted review
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Reply from Lougher Contemporary

Thank you for leaving us this kind review! I hope we get to work with you again soon to help you build your art collection

Rated 5 out of 5 stars

Professional people that are a delight…

Professional people that are a delight to work with and highly trustworthy.

April 26, 2023
Unprompted review
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Reply from Lougher Contemporary

Thank you for your review! It was a pleasure working with you on the sale of your artwork and I hope we can work together again in the future

Rated 5 out of 5 stars

Just purchased a Banksy

Just purchased a Banksy, Trolley's. Team at Lougher super to work with. Communication was excellent and I was very comfortable. As I live in Canada it was a little more challenging for us both however Huw, Jo and Katrina were able to guide me through all regulations, payment and customs. Highly recommend. I will cherish this piece

April 20, 2023
Unprompted review
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Reply from Lougher Contemporary

Thanks for your lovely review, Andrew. It has been a pleasure working with you and I am so pleased that you're happy with the artwork. I hope we hear from you again very soon to help build your collection!

Rated 5 out of 5 stars

The team at Lougher were brilliant

The team at Lougher were brilliant, especially Hannah and Jo. My piece sold quickly for the price I wanted. They arranged collection which went smoothly. Payment transferred immediately. Could not have been easier or more pleasant!
Thoroughly recommend both selling and buying art via Lougher.

March 17, 2023
Unprompted review
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Reply from Lougher Contemporary

Thanks for taking the time to leave us a review, Fi! It was a pleasure working with you and I hope we can again soon!

Rated 5 out of 5 stars

Quick response

Quick response, great communication and secure delivery. Highly recommend.

February 27, 2023
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Reply from Lougher Contemporary

Thank you for the review!

Rated 5 out of 5 stars

Great Experience

First purchase with Lougher Contemporary and it was great. Perfect communication with Huw and Jo. The work is in a perfect condition. The print was packed super safe and everything went well. Highly recommended. Thanks a lot. Best regards

February 2, 2023
Unprompted review
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Reply from Lougher Contemporary

Many thanks for your kind review! It really helps us spread the word. I hope we hear from you again soon to help you build your collection!

Rated 5 out of 5 stars

Bridget Riley Print

Print exactly as described, packaging was amazing and so was all communication. You can trust these guys.

January 26, 2023
Unprompted review
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Reply from Lougher Contemporary

Thank you for taking the time to leave us a review, Frank! It's been a pleasure working with you and I hope we will hear from you again in the near future!

Rated 5 out of 5 stars

Highly Recommend!

I had a fantastic experience with the Lougher Contemporary team. Great to deal with and very accommodating - a fantastic service from emails right through to the courier. Highly recommend!

January 24, 2023
Unprompted review
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Reply from Lougher Contemporary

Thanks for the kind review, Thomas! It was a pleasure to work with you, too, and I hope we hear from you again soon.

Rated 5 out of 5 stars

Excellent communication throughout with…

Excellent communication throughout with the team at Lougher Contemporary. The (selling) process was explained in detail, collection of the artwork and associated logistics were great. Jo ensured that the transfer of funds was handled securely.

December 16, 2022
Unprompted review
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Reply from Lougher Contemporary

Many thanks for taking the time to leave such a lovely review. Hope to hear from you again soon!

Rated 5 out of 5 stars

Perfect customer service

I purchased my first piece from the Lougher contemporary from Japan via web site.
E-mails with Jo and the rest of the staff were always prompt and courteous, and I never felt anxious about doing business overseas.
The packaging was also perfect, with the artwork and frames in perfect condition.
I would like to collect from Lougher contemporary again if there is a piece I collect.
Thank you for a wonderful opportunity.

December 5, 2022
Unprompted review
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Reply from Lougher Contemporary

It was a pleasure working with you on this sale and I hope we hear from you again soon!

Rated 5 out of 5 stars

Being new to buying art online

Being new to buying art online, I was really pleased with Lougher’s service. Quick communications by email, messaging and telephone to put me at my ease. Elliott was reassuring and open with me. My Riley arrived beautifully packed and is now proudly on display at home. I wouldn’t hesitate to buy from Lougher again. Thank you to everyone.

October 12, 2022
Unprompted review
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Reply from Lougher Contemporary

Thank you for the great review! I hope we hear from you again very soon to help you build your art collection

Rated 5 out of 5 stars

The price I paid was more than fair

The price I paid was more than fair, the package around the art was incredible

October 13, 2022
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Reply from Lougher Contemporary

Thank you for taking the time to leave us a review, it helps spread the word about our gallery! Hopefully we'll hear from you again soon to elp you with future collecting opportunities!

Rated 5 out of 5 stars

Great company to work with

Great company to work with, fast no nonsense and trustable; wonderful artworks!

August 19, 2022
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Reply from Lougher Contemporary

Thanks for leaving such a great review for us! Hopefully we will hear from you again soon to help you build your collection

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