Ordered a coat for my husband online that we were unable to buy in our local area. The Louis Boyd site is very easy to use and the whole experience was effortless. Order arrived very quickly and b... See more
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Review summary
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Suit Arrived so quick. When it arrived it was in a nice big box and wrapped in tissues paper a lot of care went into it and not just folded into a plastic bag. The suit itself was beautiful, a perfect... See more
Company replied
Ordered my suit online and it was in my local Louis Boyd the very next day. Brilliant service and efficient experience. Thank you. Will shop again due to this happy transaction.
Company replied
Ordered jeans and perfect fitting’ also arrived on schedule’ also order trainers which has arrived on time but not seen them as I work away from home ‘
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Company details
Written by the company
Louis Boyd founded the company in September 1960, when he was just 26 years old, as one of the first dedicated menswear retailers in the town of Newry. Louis Boyd Fashions, as we were then known, grew hugely in popularity providing the people of Newry with brands and styles that they had rarely seen before. Over the years, men and women got a taste of top brands and new styles, such as tapered trousers, slim fit shirts, jeans and more, all of which were available at Louis Boyd's. Today, the business has evolved to house many branches across 5 locations in Newry, Craigavon and Belfast. Louis Boyd now specialises in casual wear, footwear, formal wear, as well as hiring/buying of menswear for formal occasions. We stock top brands and continue to expand our range of suppliers, to service the customer with the most complete experience. Today we're pleased to deliver the premium Louis Boyd experience to customers from all over the globe, continuing the traditions started in this family-run business in 1960.
Contact info
PO Box 224, BT35 5DS, Newry, United Kingdom
- 0300 124 6666
- yourfriends@louisboyd.com
- www.louisboyd.com
4.6
Excellent
285 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Was delighted with my purchase & fast…
Was delighted with my purchase & fast delivery, highly recommend.
March 30, 2026
Easy to order and quick delivery and…
Easy to order and quick delivery and know its a genuine product, definitely recomend!
March 27, 2026
No issues whatsoever
Order arrived quickly and in perfect condition. A very good experience and would recommend.
March 25, 2026
Very competitive price
Very competitive price. Super-fast delivery. Product received as ordered and expected. Good experience. Would certainly consider further purchases from this company.
March 24, 2026
Great range of quality branded clothing…
Great range of quality branded clothing with super fast delivery
February 26, 2026
Reply from Louis Boyd
Hi William,
Thank you for taking the time to leave such a great review! We’re delighted to hear that you were happy with our range of quality branded clothing and that your order arrived so quickly.
Providing a great selection of top brands along with fast, reliable delivery is something we always aim for, so it’s wonderful to know that this was your experience.
We really appreciate your support and hope to see you shopping with us again soon.
Best regards,
Louis Boyd Team
Reply from Louis Boyd
Hi Lydia,
Thank you for your great review! We’re really pleased to hear that your order arrived quickly and that your return and refund were processed smoothly.
We always aim to make both delivery and returns as easy and efficient as possible, so it’s great to know you had a positive experience.
We appreciate your support and hope to welcome you back to Louis Boyd again soon.
Best regards,
Louis Boyd Team
Brilliant service
Brilliant service, I ordered on Tuesday and received it on Thursday. A fabulous suit for my son. Very happy
February 25, 2026
Reply from Louis Boyd
Hi Caroline,
Thank you for the lovely review. We’re delighted to hear that your order arrived so quickly and that you’re happy with the suit for your son.
It’s always great to know when our customers have a positive experience with both the service and the product. We hope he enjoys wearing the suit!
We really appreciate you taking the time to share your experience and hope to see you shopping with Louis Boyd again soon.
Best regards,
Louis Boyd Team
My Husband loves his coat ,it fits well…
My Husband loves his coat ,it fits well great quality and style. Very good service
December 30, 2025
Reply from Louis Boyd
Hi Bernadette,
Thank you so much for your lovely review! We’re delighted to hear that your husband loves his coat and that the fit, quality and style all met your expectations.
It’s also wonderful to know that you were happy with the service you received. We really appreciate you taking the time to share your experience and hope to welcome you back to Louis Boyd again soon.
Best regards,
Louis Boyd Team
Formal shoes
I bought formal shoes for my son. He is very pleased with them, good fit and comfortable.
Excellent service, I was able to collect in store within a few days.
February 3, 2026
Reply from Louis Boyd
Hi, thank you so much for your wonderful feedback! We’re thrilled to hear that your son is so pleased with his formal shoes and that they’re a great fit and comfortable. It’s also great to know that you found the service excellent and that collecting in store was quick and convenient.
We truly appreciate you taking the time to share your experience and hope to welcome you back again soon.
Best regards,
Louis Boyd Team
Great prompt service
February 4, 2026
Reply from Louis Boyd
Hi Mairead, thank you for your lovely feedback! We’re delighted to hear you were happy with our service. We look forward to welcoming you back to Louis Boyd soon.
Best regards,
Louis Boyd Team
Great customer service and well stocked…
Great customer service and well stocked items
February 2, 2026
Reply from Louis Boyd
Hi Andy, thank you for your wonderful feedback! We’re delighted to hear you were happy with our customer service and our range of stocked items. We look forward to welcoming you back to Louis Boyd soon.
Best regards,
Louis Boyd Team
Great service
Great service, fantastic items and fantastic offers. Also amazing staff.
January 27, 2026
Reply from Louis Boyd
Hi Trisha, thank you for your fantastic feedback! We’re delighted to hear you were happy with our service, our products, and our offers — and especially with our team. We really appreciate your support and look forward to welcoming you back again soon.
Best regards,
Louis Boyd Team
Bought a suit on the website for my son…
Bought a suit on the website for my son . The fit was perfect , delivery was quick and the quality of suit was excellent.
January 26, 2026
Reply from Louis Boyd
Hi Lucy, thank you for your lovely feedback! We’re delighted to hear that the suit was a perfect fit, that delivery was quick, and that you were pleased with the quality. We really appreciate you taking the time to share your experience and hope to welcome you back to Louis Boyd again soon.
Best regards,
Louis Boyd Team
I always get great service fom Louis…
I always get great service fom Louis Boyd, I would recommend them to anybody.
January 26, 2026
Reply from Louis Boyd
Hi Kevin, thank you so much for your kind feedback! We’re really pleased to hear that you consistently receive great service from Louis Boyd. We truly appreciate your recommendation and look forward to serving you again soon.
Best regards,
Louis Boyd Team
Diesel Jeans
Great item
Great service start to finish
Arrived on date specified
Great to deal with no issues
December 30, 2025
Reply from Louis Boyd
Hi Kevin, thank you for your great feedback! We’re delighted to hear you were happy with the Diesel jeans, our service from start to finish, and that your order arrived as specified. We really appreciate your support and look forward to seeing you again soon.
Best regards,
Louis Boyd Team
Great belt
Excellent colour and belt design and fast delivery only downside I ordered the wrong size. Reordered the correct size and colour brilliant
December 30, 2025
Reply from Louis Boyd
Hi Terry, thank you for your great feedback! We’re delighted to hear you loved the colour, belt design, and fast delivery. Sorry to hear about the sizing issue, reach out to our customer service team and they will be more than happy to assist you with this.
We hope to welcome you back again soon.
Best regards,
Louis Boyd Team
Awful
Awful. Bought in their outlet store before Xmas. Asked for 15" shirt and their incompetent staff gave me a 17". I went to return, no returns. Scam. I'll never shop here again
January 3, 2026
Unprompted review
Reply from Louis Boyd
Hi Caroline,
Thank you for your feedback. At the time of your purchase, our Louis Boyd Buttercrane store was holding a relocation sale, with discounts of up to 75% off full price. This was clearly signed throughout the store, and our team explained at the till before purchase that all sale items were non-exchangeable and non-refundable. Customers were also advised that it is their responsibility to ensure the correct size is selected before completing the purchase. We appreciate your understanding.
Regards,
Louis Boyd Team
Reply from Louis Boyd
Hi Mark, we’re delighted to hear your order arrived on time and that you were happy with the price. Thanks for sharing your experience — we look forward to seeing you again soon.
Best regards,
Louis Boyd Team
Hi,your delivery was slow,I ordered a…
Hi,your delivery was slow,I ordered a Farah top in a different colour from a store in the UK and it actually came before yours ….
December 24, 2025
Reply from Louis Boyd
Hi Marie, thank you for your feedback.
Your order was placed on Saturday 20th December during one of our busiest periods and was dispatched on Tuesday 23rd December. Due to the Christmas holidays, delivery took a little longer than usual. We sincerely apologize for any inconvenience this caused. During normal periods, our delivery is extremely fast, and we hope to provide you with a smoother experience next time.
Best regards,
Louis Boyd Team
Reply from Louis Boyd
Hi Tania, thank you for your wonderful feedback! We’re thrilled to hear you’re happy with both our service and the quality of our items. We look forward to welcoming you back soon.
Best regards,
Louis Boyd Team
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