LoveBook Reviews 86,940

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,317 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often describing it as a fantastic and personalized book with excellent quality. People appreciate the extensive customization options, making it easy to create a unique and meaningful gift. The user experience is frequently praised for being easy and intuitive, with many highlighting the smooth design process and the ability to save progress. Delivery service is also consistently noted as fast and efficient, with books often arriving earlier than expected and well-packaged. However, some customers also mentioned issues with their orders. A few people experienced problems with the physical quality of the book, with pages falling out or not being properly attached to the cover. There were also instances where delivery times were not met, even when expedited shipping was paid for, leading to disappointment, especially when the book was intended as a gift for a specific date.

What people talk about most

Product

People report positive experiences with product. Customers are delighted with the quality and personalization... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the books as perfect, beautiful, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and extensive... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Order

Users describe ambiguous interactions with order. While some customers praise the fast delivery, receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My only complaint is that we can’t upload pictures. Otherwise, it’s a fantastic and personalized book. I do one at the end of every year highlighting things that made us laugh, achievements and other... See more

Rated 5 out of 5 stars

I ordered this love book for my wife, and it turned out even better than I expected. The quality is excellent, the writing is beautifully done, and every page feels personal and meaningful. It’s a per... See more

Rated 5 out of 5 stars

I always have a great experience with LoveBook! They NEVER disappoint! They're books are extremely well made and so personal! You can get really creative with the design options available for s... See more

Rated 5 out of 5 stars

I had a really good experience with LoveBookOnline. The book arrived earlier than expected, which was a nice surprise. There are so many options to choose from, and everything is customizable, so yo... See more


Company details

  1. Gift Shop
  2. Book Publisher
  3. Book Store
  4. Childrens Book Store
  5. Hobby Store

Written by the company

LoveBook™ began as a simple idea—a handmade notebook listing all the reasons why one guy loved his wife. The gift was a hit, giving birth to the first "LoveBook". Rob Patterson knew that his wife adored the book, but would anyone else? That's where John Baranowski, Kevin Zalewski, and Chris Sonjeow came in. They all saw the potential of the present to help people connect with their loved ones in a meaningful way. Working 9-5 at a manufacturing company, the guys met after work each night to refine the platform meant for the masses. It wasn't until May 2010, when they were contacted by The Today Show to be on a gift segment with Kathy Lee and Hoda, that the guys knew this was something special. After that, the idea blew up. They were able to quit their day jobs and hire two graphic designers. Fast-forward to 2016, and the company has had major growth, and has hired 9 employees (and growing each year). ​What started as a little side gig, LoveBook is now a major contender in the gift category, going up against flowers and chocolates (to name a few). John, Chris, Rob and Kevin are not quite the Beatles, but this fab four still believed that all you need is LOVE…and a little determination.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87K reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

My husband absolutely loves it

My husband absolutely loves it! I gave him a book several years ago and now he asks for another one each year. There are a million different ways to customize each page - I love it!

November 26, 2025
Rated 4 out of 5 stars

Review Thank you

This was an easy book to put together for the most part. The only concern I had was that it took a long time for it to be delivered.

November 25, 2025
Rated 5 out of 5 stars

Late shipment became a Christmas miracle

There was an issue with a delay in the shipment. I sent an email and received prompt responses. They apologized about it and were kind enough to send a digital copy as well. Today the book arrived and I am truly grateful. Thank you to Melissa and Kaye for everything. My wife has had a very difficult year physical emotional wise. This will definitely warm and lift her spirits. THANK YOU!!🙏
Ron

November 26, 2025
Rated 5 out of 5 stars

Outstanding experience

Outstanding experience, 100 % recommended, the quality of the book is high standard and not only that, customer service is exceptional they go beyond expectations, I definitely recommend LoveBook for whoever wants to frame amazing thoughts in the quality they deserved, simply amazing!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

The book came out perfect

The book came out perfect! I took a lot of time and effort to customize every single page. My husband actually had tears in his eyes. Absolute quality and delivered really quickly!

November 26, 2025
Rated 5 out of 5 stars

This was the coolest little gift I ever…

This was the coolest little gift I ever gave my wife. She cried at how much thought I put into the pages and how cute it was.

November 25, 2025
LoveBook logo

Reply from LoveBook

We're so happy to hear that your wife loved the gift! It's wonderful knowing that the thoughtfulness you put into it was so appreciated and brought her joy. Thanks for sharing!

Rated 1 out of 5 stars

Book never arrived in time

Spent 80 hours making the perfect book. It's her BIG gift this year. Ordered it a week EARLY to make sure it arrived before we left for the holiday. It never arrived. Its now 8 days late and I'm leaving for the holiday without it. I put a lot of effort into that book and I will sit empty handed on the holiday because they can't come anywhere close to the delivery date stated on their website.

December 15, 2025
Unprompted review
LoveBook logo

Reply from LoveBook

We are very sorry to hear that your package didn't arrive in time for your trip and ask that you please reach out to our customer service team so they can ensure you receive your order.

Rated 1 out of 5 stars

SCAM DO NOT USE

Love book SCAM. IOrdered my book through original website love book online (can't put links because they do not allow in review but it is 3w. All 3 words together .com) have receipt and order number. After couple of day the Book was still being processed. The book is still processing and past the delivery date. Also tried contacting suport (no working Phone number DISCONNECTED) (only online suport E-Mail) provided them with all Reciept and order numbers and pictures but keep getting the same computer generated e-mail. "We can't find your order". Also their SUPORT is linked to completly different company LoveVook.com (V) not (B) and they say they have nothing to do with lovebook. My Order is on their website and in history under my account also stil lsaying book is being made. This is a FRAUD. Do not use. you will not get your order and can not contact a live person. This is all AI generated fradulent buisnes. To prove my it here is my order number and receipts (50690287). Ai buisnes phone number is disconnected and e mail response are only computer generated. 100% FRAUD. DO NOT TRUST OTHER REVIEWS. YOUR WILL NOT GET YOUR BOOK OR YOUR MONEY BACK!! There own suport team email is wrong transferring to different company who denies any association with love book. Good luck

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Love it

Love it, can't wait to suprise them.
I wish it was abit bigger though, or offer bigger sizes

November 24, 2025

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