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LoveBook Reviews 86,940

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TrustScore 4.5 out of 5

4.6

Gift Shop
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Review summary

Created with AI, based on recent reviews

Looking at 1,317 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often describing it as a fantastic and personalized book with excellent quality. People appreciate the extensive customization options, making it easy to create a unique and meaningful gift. The user experience is frequently praised for being easy and intuitive, with many highlighting the smooth design process and the ability to save progress. Delivery service is also consistently noted as fast and efficient, with books often arriving earlier than expected and well-packaged. However, some customers also mentioned issues with their orders. A few people experienced problems with the physical quality of the book, with pages falling out or not being properly attached to the cover. There were also instances where delivery times were not met, even when expedited shipping was paid for, leading to disappointment, especially when the book was intended as a gift for a specific date.

What people talk about most

Product

People report positive experiences with product. Customers are delighted with the quality and personalization... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the books as perfect, beautiful, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and extensive... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Order

Users describe ambiguous interactions with order. While some customers praise the fast delivery, receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My only complaint is that we can’t upload pictures. Otherwise, it’s a fantastic and personalized book. I do one at the end of every year highlighting things that made us laugh, achievements and other... See more

Rated 5 out of 5 stars

I ordered this love book for my wife, and it turned out even better than I expected. The quality is excellent, the writing is beautifully done, and every page feels personal and meaningful. It’s a per... See more

Rated 5 out of 5 stars

I always have a great experience with LoveBook! They NEVER disappoint! They're books are extremely well made and so personal! You can get really creative with the design options available for s... See more

Rated 5 out of 5 stars

I had a really good experience with LoveBookOnline. The book arrived earlier than expected, which was a nice surprise. There are so many options to choose from, and everything is customizable, so yo... See more

Company details

  1. Gift Shop
  2. Book Publisher
  3. Book Store
  4. Childrens Book Store
  5. Hobby Store

Written by the company

LoveBook™ began as a simple idea—a handmade notebook listing all the reasons why one guy loved his wife. The gift was a hit, giving birth to the first "LoveBook". Rob Patterson knew that his wife adored the book, but would anyone else? That's where John Baranowski, Kevin Zalewski, and Chris Sonjeow came in. They all saw the potential of the present to help people connect with their loved ones in a meaningful way. Working 9-5 at a manufacturing company, the guys met after work each night to refine the platform meant for the masses. It wasn't until May 2010, when they were contacted by The Today Show to be on a gift segment with Kathy Lee and Hoda, that the guys knew this was something special. After that, the idea blew up. They were able to quit their day jobs and hire two graphic designers. Fast-forward to 2016, and the company has had major growth, and has hired 9 employees (and growing each year). ​What started as a little side gig, LoveBook is now a major contender in the gift category, going up against flowers and chocolates (to name a few). John, Chris, Rob and Kevin are not quite the Beatles, but this fab four still believed that all you need is LOVE…and a little determination.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87K reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Can't wait to give this gift!!

I was so impressed when I got my book. My boyfriend will love it for Christmas!! Can't wait to give it to him! Cost was alittle high once exchange was added but very pleased with the purchase.

November 24, 2025
Rated 1 out of 5 stars

Pages are falling out as soon as I read it…

I have ordered several books in the past and have been relatively satisfied. However it appears that they are using a different print/binding company (presumably to save money) and the pages of the book LITERALLY fall apart immediately. I couldn’t even get through the first read of the book and I had pages falling out. I ordered 2 copies of the book and they were both this way. VERY disappointing, as I’ve seen made this my Anniversary gift tradition for my wife and it upset her, because she looks forward to her gift every year. I sure hope this company fixes its mistakes.

November 16, 2025
Rated 5 out of 5 stars

Amazing.

I loved the fact I could customize the whole thing. Even what I didn't do, you hit the nail on the head.

November 24, 2025
Rated 5 out of 5 stars

The Perfect Way to Say “I Love You”

I was thrilled with not only the experience but the quality of the Love Book. I ordered my 77 page book and received it in 11 days with continued updates from the company as to the progress of my order.
It arrived carefully packaged and I am happy I took advantage of the additional gifting packaging available. It is sturdy and beautiful and will keep the book well protected.
I really enjoyed all the creative options available while crafting each page. There were so many choices for facial expressions, body poses, backgrounds, fonts, etc. that I was able to create the exact look and sentiment for each page.
Creating this book was not only delightful but it was a sweet walk for me down memory lane.
I am so proud of it and wish I could share my Love Book with all the readers of this review.

November 24, 2025

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