Love Cuba Reviews 

1,807
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, making the booking experience smooth and stress-free. Many people highlight the ease and efficiency of the booking process, appreciating how their holidays were tailored to specific needs and preferences. The excellent customer service ensures a supportive and well-organised experience from start to finish. Reviewers frequently express high satisfaction with their holidays, often describing them as fabulous and unforgettable, with many already planning future trips. This consistent positive feedback reinforces confidence in the company's ability to deliver exceptional travel experiences.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing excitement for their upcoming trips... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers describing it as stress-free,... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service from Tony setting up the holiday to the brilliant Janet who arranged all the details for us. I'm 84 getting over major surgery and our booking was complicated because the woeful BT c... See more

Rated 5 out of 5 stars

Dealing with Tony made the booking seamless. Options included for upgrades to flight class further down the line was a bonus with maximum exected costs allowed for. Holiday Itenary is great and the in... See more

Rated 5 out of 5 stars

Liam at Love Cuba was exceptionally professional and helpful from start to finish. He made the whole holiday experience easy and every detail was catered to. We had a fabulous time in a beautiful h... See more

Rated 5 out of 5 stars

Super Helpful! From the start to the end, Charmaine was was very professional in how when taking the necessary details, but made it feel more like having a conversation with a friend. Thanks t... See more


Company details

  1. Tour Agency
  2. Cultural Tours Provider
  3. Tour Operator
  4. Travel Agency
  5. Travel Aggregator

About Love Cuba

Written by the company

UK’s #1 Cuba Holiday Specialists

Love Cuba is the UK's leading Cuba tailor-made holiday specialist! With a team of Cuba enthusiasts in London and excellent representation in Cuba, We offer amazing holidays and tours to Cuba at great prices. Our teams' in-depth knowledge of Cuba stems from countless trips to the island, combined with years of experience in crafting unique tailor-made holidays and a genuine love of the island. We pride ourselves in going the extra mile for our clients - from listening to your every need, providing unbiased advice based on first-hand experience & being on hand at every step of your journey. Love Cuba is fully ATOL protected. We are also members of ABTA, meaning you can book with confidence in the knowledge that you have full consumer protection. We are part of the Moresand Group, one of the largest independent travel companies in the UK. Founded in 1987, our headquarters are based in Fitzrovia, London. Our independent status means we can provide our clients with the best impartial advice and full financial protection.

Most Popular Categories

Cuba Holidays Love Cuba Holiday Types Visit Our Blog Lets Get Social

Most Interesting Places in Cuba

Holidays to Havana Holidays to Varadero Holidays to Trinidad Holidays to Cienfuegos

Find Your Ideal Cuban Escape

Explore, Choose, and Let Us Handle the Rest!

Not sure where to start in Cuba? Use of our interactive map to explore the country’s top destinations & discover the perfect spot for your next holiday. As the UK’s #1 Cuba tour operator, we’ll take care of every detail from start to finish. Explore Destinations here

Contact info

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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,807)

225 reviews in the last 12 months

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Rated 5 out of 5 stars

Shyama and Damien both went above to…

Shyama and Damien both went above to book my trip to Cuba. They clearly know Cuba inside out and have a wealth of experience and knowledge. They helped tailor my holiday so I get to see some of the country and it's cultural highlights, via an escorted tour. Will be seeing Havana, Vinales, Trinidad and ending with a few nights on the beach. Very grateful for their time and very excited for the trip to Cuba in September. Highly recommend

August 21, 2025
Rated 5 out of 5 stars

Very helpful, knowledgeable agent

Quick response to my initial email enquiry by your agent Shyama Rasheed. All following correspondence was dealt with by her in such a friendly yet professional manner. Nothing was too much trouble and very pleased to have booked our holiday through her. Thank you!

August 21, 2025
Rated 5 out of 5 stars

Cuba First timers

This will be our first time going to Cuba and the rep Tony was so informative also as we were travelling from Scotland , Tony gave us so much info on the best way to enjoy this tour with love Cuba . Great rep and great experience pre holiday I will write a post holiday review after we return end of March 26

August 20, 2025
Rated 5 out of 5 stars

Went above and beyond

Shyama was wonderful to deal with and really helpful. The quote was provided really quickly and exactly reflected what we had asked for. Once the booking was confirmed lots of helpful information was provided within the confirmation email. Shyama even suggested places to eat and visit which, having explored them online, we will definitely be visiting. A lovely experience from beginning to end. We hope the holiday goes as well as the booking process!

August 20, 2025
Rated 5 out of 5 stars

At last I am visiting Cuba.

I had the pleasure of dealing with Tony who greatly helped me in making my decision to visit Cuba. Just excellent personal service received, enlightening me with tips about unique Island I have always wished to visit. Madrid is in my top three cities in the world and I will stay there on my way back to the UK.
I am excited about this new adventure. Cheers, Fraser.

August 13, 2025
Rated 5 out of 5 stars

Liam was amazing - highly recommend Love Cuba.

I dealt with Liam who has been amazing. I kept going back with more questions and changing hotels and he was straight back to me with the answers. Prices were really good. I would definitely recommend them if you are looking to go to Cuba. Liam even sent me bars and restaurants to check out whilst we are there.

August 14, 2025
Rated 5 out of 5 stars

The overall experience of booking a holiday to Cuba

The overall experience of booking a tailored holiday to Cuba was outstanding. The attention to detail along with the personal experience and recommendation from Shyama was brilliant, she understood the needs of our 14 year old daughter and helped us decide on the best option for our family.

August 12, 2025
Rated 5 out of 5 stars

Speak to Love Cuba!!

Everyone I spoke to at Love Cuba has been really friendly and helpful. Lady who booked my holiday, is very informative and went over and above to tailor my time going to Cuba. Absolutely recommend speaking to one of the staff, as they have amazing information and I was really surprised at the cost!!

August 15, 2025
Rated 5 out of 5 stars

Your representative Tony Gajic.

Your representative Tony Gajic was a very friendly and knowledgeable man, he gave us some really helpful advice and knew the answers to all our questions without and hesitation. Took us through the booking from start to finish and made sure we were familiar with all the legal stuff and what to expect. we were very pleased with the level of service he gave us.

August 15, 2025
Rated 5 out of 5 stars

Excellent and efficient

I seen a holiday deal on Travelzoo, and made an initial enquiry. After speaking with Alexandra who was kind, patient and very efficient, I booked up without any hesitation as I felt extremely confident booking with Love Cuba.

My booking confirmation, travel itinerary and information on tours was emailed soon after, and
Alexandra reassured me on certain aspects of the trip and also arranged my e-Visa.

Overall, the service from Love Cuba was excellent and faultless. (Thank you Alexandra).

August 10, 2025
Rated 5 out of 5 stars

Praise for Adrian

Our rep in Havana, Adrian, was incredible. Really made our holiday what it was. He was friendly, informative, incredibly helpful, and gave us lots of amazing suggestions of things to do in the city, from live music events to restaurants. Couldn't have asked for better service. We would likely use Love Cuba again based on the service Adrian provided.

July 26, 2025
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