Lovell Rugby Reviews 

6,393
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Bought a new Lions Hoody, and a cheap Kooga t-shirt. The hoody was £20 cheaper than anywhere else, and the t-shirt was a fiver, although the listing didn't mention that it's a technical material... See more

Company replied

Rated 5 out of 5 stars

I've been buying from Lovell Since 2019, they have always been reliable and have seriously competitive prices, sometimes cheaper than some renowned sporting stores for the exact same official gear. I'... See more

Company replied

Rated 5 out of 5 stars

This company is focusing on a segment that myself fits in perfectly, peopld that love rugby and everything that sorrounds it. And living in Argentina its very hard to aquire things that Lovell sells a... See more

Rated 2 out of 5 stars

The website is easy to use and have ordered from this company many times with no problems before. But I have paid for express delivery and order should have arrived several days ago but there is no s... See more

Company details

  1. Rugby Store

Written by the company

The world's largest online rugby retailer! Shop boots, shirts, training kit and accessories, all in one place. Top brands including adidas, Canterbury, Umbro, Kooga and more.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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4.2

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(6,393)

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Rated 1 out of 5 stars

Item received, not as described. Don’t buy from here

Slow postage even though you pay £4.99. Then the items received are not what was ordered, when I tried to contact them via email, a standard “we will get back to you” email was received, but nothing else. Now I have to pay to return the items.

Absolutely terrible, please don’t be drawn in by low prices. It’s just not worth it and like me, you could end up out of pocket.

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

After order was placed I realised that…

After order was placed I realised that it had the wrong address. Contacted them immediately to get this changed. Got an automated response saying they won't do any adjustments. So someone else will be receiving my rugby top. Hope they enjoy it and it fits them.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

The size is wrong

The size is wrong, when I bought the shoes, Í bought them in “12” (UK) thinking they are 46 (EU), but they are 47,5. So it doesn’t fit with me. In the universal guide (and it appears in your page) is 12 = 46. So I need that size.

May 2, 2025
Unprompted review
Rated 4 out of 5 stars

the only thing is the shipping times

April 30, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Afternoon,

Many thanks for your positive review! We also value your feedback regarding the shipping times and regret to hear they weren't up to par.

Understanding the factors that impact shipping helps us improve, and we're continuously exploring ways to enhance our delivery speed and reliability. We hope you'll consider ordering from us again in the future and experience the improvements we're striving for.

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

good quality and service

April 28, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Afternoon,

Many thanks for your positive review! We're pleased to hear our services and quality met your expectations.

We look forward to serving you again soon!

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Lions 🦁 shopping

Straight forward easy to use Web site

April 29, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your feedback! We're pleased to hear that you found our website straightforward and easy to use. We hope you enjoy your Lions merch and look forward to serving you again soon.

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Fast shipping to south america

Great prices and fast shipping to south amercia!

April 28, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for sharing your experience! We're glad you appreciated our great prices and speedy shipping to South America. We look forward to assisting you again soon!

Best Regards,
Lovell Rugby

Rated 4 out of 5 stars

Easy to navigate and order

Easy to navigate and order. Great prices

April 18, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your feedback! We're pleased to hear that navigating and ordering was straightforward for you. It's wonderful to know you found our prices appealing too—your satisfaction is our priority!

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Simolicity

April 21, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your feedback! We're glad you appreciate the simplicity we strive for—it’s all about making things easy and straightforward for you!

Best Regards,
Lovell Rugby

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