Lovell Rugby Reviews 

6,393
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Bought a new Lions Hoody, and a cheap Kooga t-shirt. The hoody was £20 cheaper than anywhere else, and the t-shirt was a fiver, although the listing didn't mention that it's a technical material... See more

Company replied

Rated 5 out of 5 stars

I've been buying from Lovell Since 2019, they have always been reliable and have seriously competitive prices, sometimes cheaper than some renowned sporting stores for the exact same official gear. I'... See more

Company replied

Rated 5 out of 5 stars

This company is focusing on a segment that myself fits in perfectly, peopld that love rugby and everything that sorrounds it. And living in Argentina its very hard to aquire things that Lovell sells a... See more

Rated 2 out of 5 stars

The website is easy to use and have ordered from this company many times with no problems before. But I have paid for express delivery and order should have arrived several days ago but there is no s... See more

Company details

  1. Rugby Store

Written by the company

The world's largest online rugby retailer! Shop boots, shirts, training kit and accessories, all in one place. Top brands including adidas, Canterbury, Umbro, Kooga and more.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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4.2

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(6,393)

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Rated 5 out of 5 stars

No hassle ordering !

No hassle ordering !
Good and flexible viewing of items
Size chart in inches very helpful in choosing the correct size

March 28, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your positive feedback! We're glad to hear that you found the ordering process hassle-free and enjoyed the flexible viewing of items. It's great to know that our size chart was helpful in choosing the correct size.

We look forward to serving you again soon.
Best Regards,
Lovell Rugby

Rated 4 out of 5 stars

great website

great website, intuitive and well-structured for ease of purchase. I I hope the boots arrive okay

March 27, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your feedback! We're delighted to hear that you found our website intuitive and well-structured. If you encounter any issues with your order, please don't hesitate to reach out to us at sales@lovell-rugby.co.uk.

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

So easy to use and speedy delivery

March 28, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your wonderful feedback! We're thrilled to hear that you found our website easy to use and appreciated the speedy delivery. Your satisfaction is our top priority, and we're glad we could meet your expectations

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Good quality

Good quality, decent range, easy to navigate website.

March 26, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your feedback! We're glad you found our products to be of good quality and enjoyed our range. It's great to hear that our website was easy to navigate.

We appreciate your support and look forward to serving you again!

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Easy to order

March 25, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your feedback! We're glad to hear that you found the ordering process easy.

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

I found what i was looking for easy

I found what i was looking for easy and fast. Best brands avaiable. Prices are ok.

March 21, 2025
Unprompted review
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Reply from Lovell Rugby

Good Morning,

Thank you for your feedback! We're glad to hear that you found what you were looking for quickly and easily, and that you appreciate our selection of top brands.

We look forward to serving you again soon!

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Great place to shop

Simple to navigate, good options and very competitive price. Delivery service will be good as always is.

March 24, 2025
Unprompted review
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Reply from Lovell Rugby

Good Afternoon,

Thank you for your feedback!

We're so glad to hear that you find our site easy to navigate with great options and competitive prices. Your satisfaction means a lot to us. We look forward to serving you again at Lovell Rugby and continuing to provide excellent delivery service.

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Easy to manage website

Easy to manage website. Plenty of size choices. Good quality clothes.

March 24, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Afternoon,

Thank you for your feedback!

We're really glad to hear that you find our website easy to manage. It's awesome that you appreciate the variety of sizes and the quality of our clothes. Your satisfaction means a lot to us, and we can't wait to serve you again.

Best Regards,
Lovell Rugby

Rated 4 out of 5 stars

good variety of shoes

March 20, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Afternoon,

Thank you for your positive feedback! We're pleased to hear our variety of shoes on offer met your expectations. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Easy to order and a good price

March 21, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Afternoon,

Thank you for your feedback!

We're thrilled to hear that you found the ordering process straightforward and our prices appealing. It's great to know that we could meet your expectations.

We appreciate your support and look forward to serving you again soon!

Best Regards,
Lovell Rugby


Rated 1 out of 5 stars

Wrong product over and over.

Ordered an NRL training top. Wrong colour was sent. Contacted customer services to say I’ve been sent wrong item, so they send another once I’ve returned the incorrect product (at my own inconvenience). The new product sent is also the wrong colour. I contact them again to say you’ve sent the wrong item for a second time. Told they can’t check what stock they have as they’re not based at the warehouse as if it’s impossible for them to contact the warehouse that supplies them. I ask if they only have this colour I will keep but would rather what I actually ordered. Nothing they can do to say if they have what I originally ordered - why they can’t contact their own suppliers is beyond me. They send me a returns label that I will have to do at my own inconvenience again even though I said I’d rather keep than return if they don’t have what I ordered - this seems to just have been completely ignored. Just contact your suppliers and find out what you have.

March 20, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

We're really sorry to hear about the inconvenience you've experienced. Receiving the wrong item twice and not getting clear information about stock availability is understandably frustrating. Customer satisfaction is our top priority, and we want to make this right for you.

Please reach out to us directly at sales@lovell-rugby.co.uk so we can resolve this issue promptly. We appreciate your patience and understanding.

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Excellent website great prices

Excellent website great prices
Highly recommend

March 18, 2025
Unprompted review
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Reply from Lovell Rugby

Good Afternoon,

Thank you so much for your kind words! Your recommendation means a lot to us, and we're excited to continue providing you with great service.

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Thank you for ten years of service for my family's rugby boots

Well after using Lovell Rugby for years both my sons play rugby, So I have bought boot and protective wear for the last ten years ,I never thought about running trainers, I was surprised to see that they had an offer on trainers for my eldest son 16 years old so mens sizes, as always the payment is simple and as in the past the delivery will be prompt and efficient,in ten years only ever had one problem with a pair of Adidas boots that was a manufacturing problem and Lovell changed the boots without any problems ,Thank you again Lovell Rugby for ten years of service ,

March 16, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your kind feedback! We're delighted to hear that you have been with us for the for the last 10 years and our after care service has been a good experience for you as well.

Your satisfaction is our top priority, and it's fantastic to know we've met your expectations. We look forward to serving you again soon!

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Great value for money

Great value for money. Bought a lot of Salomon trainers on sale and liked them so much I went and ordered a second pair for when the first wear out.

March 15, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your kind feedback! We're delighted to hear that you're pleased with the quality of our clothing.

Your satisfaction is our top priority, and it's fantastic to know we've met your expectations. We look forward to serving you again soon!

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Last year i made a purchase

Last year i made a purchase, with shipping to uruguay.
Customs of Uruguay rejected the purchase because of a customs policy.
I asked Lovell to help me with the return of the purchase, and they did.
I really appreciate the help.

August 1, 2024
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Afternoon,

Thank you for sharing your experience with us. We're sorry to hear about the initial issues with customs in Uruguay, but we're glad we could resolve the situation and assist you with the return process.

Your appreciation means a lot to us.

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Have ordered before and very good quality clothing.

March 12, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Morning,

Thank you for your kind feedback! We're delighted to hear that you found our ordering process straightforward and that you're pleased with the quality of our clothing.

Your satisfaction is our top priority, and it's fantastic to know we've met your expectations. We look forward to serving you again soon!

Best Regards,
Lovell Rugby

Rated 5 out of 5 stars

Amazing shopping experience

Amazing shopping experience, many different brands and models

March 10, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Thank you for sharing your experience! We're delighted to hear that you enjoyed shopping with us and appreciated the variety of brands and models we offer.

We look forward to welcoming you back soon!

Best regards,
Lovell Rugby

Rated 5 out of 5 stars

Good value and great choice

Good value and great choice, I always find something lovely here!

March 7, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Afternoon,

We are delighted to hear that you consistently find great value and a wide selection in our offerings. Your satisfaction is our priority, and it's wonderful to know you always discover something lovely with us.​

We look forward to continuing to provide you with quality products and excellent service. If there's anything specific you're looking for or any way we can assist you further, please don't hesitate to reach out.​

Best regards,
Lovell Rugby

Rated 5 out of 5 stars

Amazing quality

Cheap prices, quick delivery, amazing quality

March 3, 2025
Unprompted review
Lovell Rugby logo

Reply from Lovell Rugby

Good Afternoon,

We are delighted to hear about your positive experience with our services. Providing high-quality products at competitive prices and ensuring swift delivery are among our top priorities, and it's gratifying to know we met your expectations.​

Your satisfaction is our ultimate goal, and we look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
Lovell Rugby

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