Lovemylot Reviews 

176
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of beautiful, high-quality products, finding them perfect for gifts and developmental needs. Many people highlight the fast and efficient delivery service, with items arriving quickly and often well-packaged. Reviewers also frequently commend the excellent customer service, noting the kind interactions and thoughtful personal touches like handwritten notes. Additionally, consumers appreciate the competitive and fair pricing of the products, making their purchases even more satisfying.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as beautiful, well-made, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting quick and fast delivery... See more

Quality

Clients share positive opinions on quality, consistently praising the products as beautiful, well-made, and... See more

Service

Customers had positive experiences with service, often expressing gratitude for the kind and great service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A beautiful shop with an easy to use website. I was spoilt for choice for a special but unusual baby gift. Prices are very competitive (even without the discounts available) and delivery was fast. It... See more

Company replied

Rated 5 out of 5 stars

Just received a Winnie the Pooh Unfold & Discover soft book. Cant wait to gift it to my first Grandson in January. Its lovely and soft and has a sensory side to help with development! Delivery wa... See more

Company replied

Rated 5 out of 5 stars

Love my lot popped on whilst browsing on Facebook. As I was actively looking for gifts for my best friends expected baby I decided to look through the products. I found some really appealing gifts... See more

Company replied

Rated 5 out of 5 stars

Some lovely outfits and cute toys, great if your looking for a gift. Ordering was really easy. Delivery was quick, arrived earlier than expected. Will def be ordering again soon =)

Company replied


Company details

  1. Baby Store

Written by the company

Thank you for visiting Love My Lot. As a new mother, I spent most of my time during my pregnancy scouring Instagram and Pinterest and learning about what my baby was going to need and looking for the perfect, highest quality items both for my baby and her nursery. I made myself a promise. When the baby comes and reorganises my life I would do what I could to provide somewhere other mothers like me can source the items they need for their baby in one convenient location. As this site grows I will continue to add to it hand-picked items that I feel are the best I experienced out there, filter the brands to the ones I know are reliable, stylish, safe and do the job as well as offer new ways I can showcase items to take away the worries of choosing the right thing. All in one convenient location. To help get that perfect look for your arrival and to fluff the nest as well as these essentials is a collection of homewares I adore which I hope you will love. If there is anything you would love to see on my store or if you have any comments or feedback, please do not hesitate to get in touch with me at help@lovemylot.com Thank you and happy shopping! Love Krissi xx


Contact info

4.9

Excellent

TrustScore 5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(176)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t fault this site,,

Can’t fault this site,,, purchased quite a few times,, always happy with what I’ve ordered,, also the nice little touches are lovely.
The hand written notes

April 9, 2025
Lovemylot logo

Reply from Lovemylot

Thank you so much, Helen! 💛
It means the world to us that you’ve chosen to shop with us multiple times — and we’re so glad the little handwritten notes have brought a smile! Your support truly keeps our small business going.

With heartfelt thanks,
Krissi x

Rated 5 out of 5 stars

Fantastic just as promised

From ordering until delivery was kept informed about status of order. Product was better than expected just as shown. Really pleased with it.

April 16, 2025
Unprompted review
Lovemylot logo

Reply from Lovemylot

Thank you so much for your kind words, Hayley! 🌟
I’m so pleased to hear everything arrived just as expected — and even better! It’s great to know you felt well-informed throughout. Your support means a lot and I’m so happy you’re pleased with your order!

Warmest wishes,
Krissi x

Rated 5 out of 5 stars

Quality goods and excellent service

I found just what I wanted for my new grandson. The items I bought were of excellent quality, very well packaged and arrived quickly. I would definitely use Love My Lot again.

April 7, 2025
Unprompted review
Lovemylot logo

Reply from Lovemylot

Thank you so much for your kind words! 💛 We're so glad you found the perfect things for your new grandson — what a special time! It means the world to us to hear you were happy with the quality, packaging, and speedy delivery. We’d love to welcome you back to Love My Lot anytime! 😊

Rated 5 out of 5 stars

Lovely toy and speedy delivery

Lovely toy and speedy delivery. Thank you!

March 12, 2025
Lovemylot logo

Reply from Lovemylot

Thank you so much, Rachel! We're so happy to hear you loved the toy and that it arrived quickly. Your kind feedback means a lot to our small business — we hope to see you again soon! 💛

Rated 5 out of 5 stars

Thanks

Thanks for the little note

March 5, 2025
Lovemylot logo

Reply from Lovemylot

Hi D.Y.,

Ah, thank you so much! I’m really glad you liked the little note — it means a lot to me that you took the time to leave a review.

Hope to see you again soon! 😊✨

Best wishes,
Krissi @ Love My Lot x

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery
I would order from them again

March 21, 2025
Unprompted review
Lovemylot logo

Reply from Lovemylot

Hi Jane,

Thank you so much for your lovely review! 🌟 We're so pleased to hear your order arrived quickly — that’s exactly what we aim for.

We’d love to welcome you back anytime! 😊

Best wishes,
Krissi @ Love My Lot x

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, good quality, lively thank you note. Will definitely buy from here again and pass on to my friends.

February 12, 2025
Lovemylot logo

Reply from Lovemylot

Thank you so much for your kind words! 💛 We're thrilled to hear that you were happy with the speedy delivery, quality of our products, and our thank-you note—it truly means a lot to us!

We appreciate your support and look forward to serving you again. And a huge thank you for recommending us to your friends—that's the best compliment we could receive! 😊

Best wishes,
Krissi & the Love My Lot Team

Rated 5 out of 5 stars

Outstanding customer service

Love my Lot went over and above to send my chosen toy across the world to Australia. Super responsive, friendly and helpful and i am SO happy, the toy arrived as described and in time for Christmas. I definitely recommend Love my Lot and won’t hesitate to use them again!

November 29, 2024
Lovemylot logo

Reply from Lovemylot

Thank you so much for your wonderful review Caroline! 🌍🎁 We're delighted to hear that your chosen toy made it all the way to Australia in time for Christmas! It was our pleasure to assist you, and we're so glad you had a great experience with us.

Your kind words and recommendation truly mean the world to us. We can’t wait to welcome you back again in the future! 😊

Best wishes,
Krissi & the Love My Lot Team

Rated 5 out of 5 stars

A lovely product.

November 7, 2024
Lovemylot logo

Reply from Lovemylot

Thank you for your review Wendy! 😊 We're so glad you love the product! Your feedback means a lot to us, and we hope to see you again soon.

Best wishes,
Krissi & the Love My Lot Team

Rated 5 out of 5 stars

Great experience!

Great experience!

The shop owner was very flexible with ordering specific items when I got in touch via chat and also helped with issues I had with the mail delivery service.

Go for it!

September 18, 2024
Lovemylot logo

Reply from Lovemylot

Thank you so much for your kind words Gregor! 😊 We're delighted to hear you had a great experience with us. It was our pleasure to help with your order and assist with the delivery issues. Providing a flexible and friendly service is what we strive for, so your feedback truly means a lot!

We really appreciate your support and hope to serve you again in the future. Thanks for recommending us! 💛

Best wishes,
Krissi & the Love My Lot Team

Rated 5 out of 5 stars

Good prices and product description

Good prices and product description. Fast dispatch. Will defo use it again

September 17, 2024
Lovemylot logo

Reply from Lovemylot

Thank you for your review Anna! 😊 We're so pleased to hear that you found our prices fair, our product descriptions helpful, and our dispatch speedy! Your support means a lot, and we look forward to serving you again soon.

Best wishes,
Krissi & the Love My Lot Team

Rated 5 out of 5 stars

I contacted Love My Lot when I noticed they use to carry a lovey that my was lost.

I contacted Love My Lot when I noticed they used to have a particular lovey that my daughter lost. They did not have any in stock, so they contacted the manufacturer. Once they received a response, they let me know that the lovey had been discontinued. In that message though they also sent a code to look up on eBay because they had found some there! Long story short, we have lovey on the way to the US, because of their dedication and help!

September 16, 2024
Unprompted review
Lovemylot logo

Reply from Lovemylot

Thank you so much for your lovely review! 💛 We know how special a beloved lovey can be, and we were more than happy to help in any way we could! We're absolutely thrilled that you were able to find one and that it’s on its way to the US! ✈️💕

Your kind words truly mean the world to us. Thank you for sharing your experience—we’re always here to help! Wishing your little one many more snuggly moments with their lovey. 😊

Best wishes,
Krissi & the Love My Lot Team

Rated 1 out of 5 stars

Avoid - disappointing service

Paid £4.95 for delivery and still wasn’t dispatched a week later. Item has gone missing in the post & seller stopped communicating to any messages. Shocking customer service. Avoid.

June 19, 2024
Rated 1 out of 5 stars

A disappointed shopping experience

It is so regrettable that my order has been cancelled at the end. I had sent a few emails to check my product delivery status since my friend in Uk could help me to get the parcel in 7 days. I couldn’t get any response and unexpectedly that it takes more than 4 days to ready the product to be sent out. I got your company responses finally and cancelled my order without asking my consent. It is really a bad shopping experience

May 7, 2024
Rated 1 out of 5 stars

The worst company I have ever dealt…

The worst company I have ever dealt with. Ive ordered a pregnancy journal and the wrong one was sent to me an it was faulty. Initially no reply to my several messages for 3 weeks. Since then I have emails a few times again and now no reply even after complaining. Absolutely ruined the first few weeks when i should have been recording everything. Still awaiting a reply

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely item

Tiny tot lost hers in a car fire, so I bought the exact monkey teether and she loves it! Thanks, speedy delivery.

December 17, 2023
Rated 1 out of 5 stars

None customer service

Got order confirmation. Next day got order cancellation 🧐 asked why is that and did not get a response, so would never try shopping there again.

December 15, 2023
Lovemylot logo

Reply from Lovemylot

Hello Veselina.

I am so sorry I had to cancel your order. I have recently moved and things have been exceptionally busy over this festive period. I double checked the stock and found that unfortunately the item you ordered was unavailable and regretfully had to cancel your order.

I did put that it was cancelled due to being unavailable however I am sorry I did not have chance to send a personal email to accompany that for you.

If you require any further assistance regarding this or anything else, please do get in touch at help@lovemylot.com.

Kindest regards, Krissi

Rated 1 out of 5 stars

Cancelled order with no explanation.

Ordered my daughter’s Christmas present and paid for express shipping to make sure it got here in time for Christmas. 3 days later they cancelled my order. No explanation, no apology, nothing. So now no Christmas present for my child. Appalling site/company.

December 16, 2023
Lovemylot logo

Reply from Lovemylot

Hello Marianne,

I am very sorry I had to cancel your order. I have moved recently and things have been exceptionally busy over this festive period. I double-checked the stock and found that unfortunately the item you ordered was unavailable and regretfully had to cancel your order.

I did put that it was cancelled due to being unavailable however I am sorry I did not have a chance to send a personal email to accompany that for you.

If you require any further assistance regarding this or anything else, please contact help@lovemylot.com.

Kindest regards, Krissi

Rated 1 out of 5 stars

I ordered a Teddy in November and have…

I ordered a Teddy in November 2022 and have still not received it. Found it difficult to contact them but eventually received email saying they were moving premises and order would be despatched before Christmas. Still not received it on 24th January 2023 or answers to my email

November 30, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look